This is our second time staying at Elite Hotel Börlange, as we always visit around this time of year for skiing and to celebrate my husband's birthday. I'd like to extend my sincere gratitude to the entire hotel staff - reception, breakfast and restaurant teams, the bartender last night for her customized cocktails, housekeeping, room service, and the spa personnel. Their exceptional service made our stay even more memorable. The location is perfect, right in the heart of everything, with easy access to great restaurants and public transportation conveniently stopping right in front of the hotel. Highly recommended!

The spa was very nice, almost nobody there, peaceful and relaxing even if small. The breakfast had a nice variety and fresh. Nice with kettle in the room. Room was ok size and it was quiet as we requested, at the end of the corridor on top floor, no noise from outside or neighbors (and I’m very picky about this). The bed was comfortable.

It was too hot at night and no possibility to adjust temperature. Talked to the staff and they couldn’t do anything about it either. Very bad sleep because of this as needed to get up and open the windows at night to cool it down. The sofa bed wasn’t comfortable.

Excellent staff. Excellent breakfast buffet with gluten free and lactose free options.

We booked the Vana spa. The experience was okay. The pool isn't long or deep enough for swimming. There isn't a jacuzzi or bubble pool. There was a bit of black mold near the far end steps of the pool.

The staff were amazing 👏 We ended up making our booking in two separate stages and the staff sorted it without even being asked, so that we would not have to change rooms mid stay. The breakfast is exceptional for a hotel buffet breakfast. There is a phenomenonal variety of food, all well presented and good quality.

Nothing!

Location was excellent and there was affordable parking just behind the hotel. The guy in the reception was really friendly and helpful - great service.

The room was clean and the bed and pillows comfortable. Breakfast selection was really good We also visited the SPA, that consisted of a smaller pool and two small cold baths (bathtubs) - they advertised it as they had ‘three pools’, but that was not the correct picture. I would not say it was value for the extra money spent, but we spent 1h there with the kids.

Location, wifi, cleanliness and confort

I was unable to use the spa as the cost was definitely too high for a hotel service. Considering the price of the service, I would avoid advertising it even in the hotel's title. I understand there may be a slight surcharge for its use, but this price seems definitely excessive to me.

Rooms were quite nice, very clean and quiet. Amazing breakfast!

There were some renovations going on in the hotel,, although it didn't bother us too much. On the opposite side of the street where the hotel is there is a large (multiple levels) construction going on. It was a bit annoying not to be able to have the curtains open without giving construction workers a full view inside our room. It's not a huge deal for us as we were out most of the time, but if you plan on spending a lot of time in your room; you should ask to be placed on the other side of the hotel

Great breakfast! Nice room size, good bathroom size. Great shower. Clean and full minibar. Staff is very happy, helpful and they know everything. Location is very central and underground parking is great, especially during the winter. Very good hotel. Great value for money!

No slippers or bathrobe in the room. I did not ask at the reception, I just noticed there were not in the room.

Great staff and service! Very welcoming and the attention towards the kids was on point with a little something at arrival =) In the restaurant the bar tenders found us a table even with a fully booked event..so nice and greatful for their help.

Very pricey facilities (spa and swimming pool)

The hotel was nice and comfortable, but the information on booking.com was misleading. It states that they have a swimming pool and there are pictures of it, but it costs over 500 kronor extra per person to use it