Everything! If you are reading this review, STAY HERE. This young man grew up in this town. Worked in this hotel as a kid, his parents owned it. He moved to the USA to work with Wells Fargo Bsnk. His mom is retiring, so he decided the financial business was not for him and opted to move back here and take ownership and run this hotel. Wow, in my travels I never see this, hotels like this are bought out by corporations or foreign entities when something like this happens. EVERYTHING was excellent. Rooms are updated, plenty of parking, breakfast and staff outstanding. So please, patronize this young man and his business.

Nothing bad about this hotel everything was excellent.

We loved EVERYTHING, starting with the wonderful welcome, the stunning room, breakfast was amazing, the owners made us the best breakfast bag to take on the early train with us, we can't rate this hotel high enough. Even the gluten free was catered for both for breakfast and dinner at night.

Having to leave after 2 days

Staffs reception was exceptional great. Very professional, approachable and excellent service. The breakfast bufe was very good. It's show the hotel pays attention to details and health. There was evidence to them catering for good nutritional value and paying detailed attention to people with food allergies.

Nothing

I booked the hotel for my husband and here is his experience. He was accommodated in a facility opposite the hotel. This was mentioned in booking and actually he liked it. The room was on the first floor and the facility offers a fully equipped kitchen for common use. He was offered a very good dinner with local food which was a nice surprise. The breakfast was very good. Last day he had to check out very early in the morning (5 am) and was provided with tasty sandwiches prepared and stored in the refrigerator. The staff was helpful and responsive. Another advantage of this hotel is the free parking. The location is excellent, just few minutes from the top center.

The wonderful welcoming staff elevated what might otherwise be an unremarkable hotel to a memorable one. While on the bus to Ostersund just before 8 pm, they phoned me to say that their dinner buffet finished at 8 and asked if I'd like them to put some food aside for me. I'd totally forgotten that a dinner buffet was included in my room rate. Other hotels might simply have said tough luck if I arrived after they stopped serving, but instead I was given dinner on arrival at 8.30. Not the finest meal I had in Sweden but still a nice touch. The lovely receptionist (whose English was flawless, and whose name I didn't catch) recommended a local beer to enjoy with dinner - the most reasonably priced beer I had in Sweden (though still expenive by UK standards). She showed me the fridge where my packed breakfast would be found in the morning (as I was leaving before they officially started serving breakfast). The William Morris wallpaper in the bar/restaurant area was a nice change from Scandi-minimalist design! Excellent location handy for both the bus and train stations in Ostersund.

Bathroom was a little basic - wetroom with a shower curtain. A chipped tile next to the plughole detracted from the feel. I've stayed in hotels with more modern/luxurious bathrooms. I suspect it had not been redecorated/refurbished as recently as the bedroom. A takeaway breakfast was provided but it was not the most generous: a small carton of orange juice, hardboiled egg. a yoghurt (but no spoon) and a small sandwich of seeded/fruit bread with cheese.

Good Location near the train station and near the town centre. Good breakfast to set us up for the day. The lady at the reception was very helpful. She even made an on line seat reservation for us as there was no ticket office at the station.

Nothing

We enjoyed our short stay with Jämteborg. Located on a very quiet street in the city center, an old but lovely building with its own spirit. However it's not a luxury hotel. Excellent stay for a 3 star hotel.

Nothing

Central clean good value

All good

Great location and friendly staff.

good breakfast good location good car parking

relatively dark room with a dark color of the walls and ceiling tiny space for luggage in a quite small double room