I recently stayed at Aparthotel Luzern that had an unconventional setup without a traditional reception area. At first, I was skeptical about the absence of a reception, but my concerns were quickly put to rest. The hotel staff had cleverly incorporated technology into their operations, allowing for smooth and efficient check-in and check-out processes. The absence of a reception desk actually gave the hotel a unique and modern feel, and the staff was readily available throughout my stay to assist with any queries or requests.I appreciate the innovative approach they took to streamline the guest experience. Additionally, the hotel's location was ideal, situated in close proximity to popular attractions and. Overall, my experience at this hotel was exceptional, and I highly recommend it to anyone seeking a memorable and enjoyable stay.

I appreciate the bidet in the toilet and parked my car in the underground garage include including the room price. Kitchen was fully furnished.

the mattress was soft for me and for my weight, I needed it a harder

Great Studio Apartment, which we booked to enjoy the nearby attractions in Switzerland. Clean, modern, comfortable. Responsive staff. Secure underground parking.

Nothing really! We did have to call up to check which apartment we were in, as we had not received the apartment number, however staff were immediately responsive.

convenient parking place for each guest. contact-free check-in check out fully equipped kitchen for the family

water runs right beside the room so there are many mosquitos around the room (mosquito net is available for only 1 window)

Brand new, spotlessly clean, well-equipped studio flat. Lovely and quiet. No air con, but nice and cool in the building. Real treat to have all English tv channels!Underground parking spacious and bright. All areas accessible with code pad. Highly recommended.

No complaints

We were already for the second time in this aparthotel. The apartment was well-equipped, including basic kitchenware, and a comfortable bed. Everything was clean and the wifi was working at sufficient speed. We appreciated the underground free parking. Although the number of parking slots is limited, we were always able to find a free one.

This time, we did not receive any entry pin code (which is necessary to enter the parking or the apartment) and realized it just when arrived. So, we had to call the aparthotel (of course, not for free) to find it out, but they told us the code immediately without any delays.

I love the convenient location, the ease of check in, security, cleaning staff, free washer and dryer, the history….in other I love it all!!!!

loved it all

Fabulous property. Brand new apartment with all modern amenities. We had a very comfortable stay. Underground parking was very useful. Fully deserving of score of 10.

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One of the best properties we stayed at, everything was very well maintained and they make the stay amazing, highly recommend!

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We love everything there! We drove there and there’s free parking, and the whole area was very quiet. The room has a very good design of everything. We enjoyed our stay there.

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