Beautiful hotel with huge territory. Friendly personnel, great food and most comfortable beds. Beach is also really nice. We are definitely coming back again.

Only downside is that despite the fact that the hotel is announced as dog-friendly one can only have the dog in the room, lobby and on 2 sunbeds hidden away in the corner next to spa. We should have checked detailed rules before booking as it turns out all „dog-friendly“ hotels in Ascona are following the same policy. Personnel did their best to make our stay with the dog more pleasant, but next time we are coming without him for sure. If you have a choice I would advise to leave your 4-legged friends at home.

Nice location with the park and direct access to the lake, friendly stuff and great food.

Smelly hallway in front of the room, stinky carpet, Few little details were not right, like loosy door handle etc. Little soft bed and bed linnen quality.

Beautiful setting, great accommodations and very friendly staff.

We were under the impression our certified service dog would be able to accompany us throughout the facilities. Unfortunately, he was not allowed in any of the restaurants with the exception of one lounge area. Therefore, we could not enjoy all the beautiful dining areas at the facility. This is just about the first time we have paid for this level of accommodations where our very certified service dog could not accompany us. We would like to return, but this was a very big disappointment.

Amazing authentic place for physical and mental retreat. Spacious and yet cosy. Amazing rooms. Great food. Scenic.

Very spacious, private lake beach.

The shower was not very well designed.

Hotel is claiming to be pet friendly but has strange and very restrictive policy for dogs. To avoid frustration dog owners should read it on the hotel's website before booking a room.

Excellent upmarket facility. Fantastic service by all staff. Its a premium experience at a premium price, but its good value considering the exceptional offering. Beautiful location and amazing premises.

We liked everything!

rooms are beautiful and nicely laid out property is very large with beautiful landscaping pool and spa are both fantastic lake beach is also beautiful restaurants are both delicious staff is very efficient and courteous property is perfect both for families with children and couples one of my best experiences in a relais and chateaux

nothing; everything close to perfection

Super friendly staff, great breakfast and fabulos location

Only minor issue: two beds instead of a real grand lit

There is not much to say about this place it is probably on of the best places to stay at the Lago Maggiore. Everything is perfect. Very friendly and professional staff.

Nothing