A wellness trip that should bring relaxation and a bit of activity was what I was looking for and it was exactly what was offered at the Lueg. The german couple that manage the hotel are were so nice in accomodating me. So many little things. For example they noticed that it was my birthday and lit a small candle on a small cake for me; so cute! Then they fired up the wellness area although I was the only one using it. But I was so greatful. It gave me exactly the relaxation I needed after a hike which was also aided by some recommendations by the host. Then the two dinners and the perfect service by the bavarian waiter on the first night. As there was a seminar going on at the hotel at the time, there was a small conflict in intressest in the smokers lounge. The waiter managed this situation like a boss. He quickly took the initative when he realized my wish to have a smoke after dinner and asked the people from the seminar what their plans were. Then he organized the two rooms for each of us and everybody was happy. That's what I call perfect service. This guy should get a raise :) The hotel is off the beaten track, but that's exactly what I was looking for. Still it is reachable by public transport directly from Burgdorf.

An outstanding choice when visiting the Emmentaler. With a view overlooking the valley, the location of the hotel was superb. It's surrounded by greenery and high enough up in the mountains that you feel like you're in a remote location without being all that far from everything else. The staff is beyond helpful and friendly - they really make the experience special. The restaurant is beautiful and serves food that is well-prepared and delicious. A solid wine and beer list featuring local producers only adds to the meal. Overall, an excellent experience.

The staff was so welcoming and friendly, even my dog was welcome which isn't always the case in most hotels. I was given a room with a balcony, nice view. The food was excellent and the service was terrific. The scenery outstanding and local walks are very nice as well. I didn't ry the spa.

There could have been more pillows for reading in bed or an armchair.

The setting is absolutely gorgeous! The breakfast was delicious. The staff was very friendly.

The bed is very hard.

small traditional location,really peaceful und harmony place in the middle of wild nature.

management at the reception very good, wine card good, restaurant food good

breakfast poor, terrible room (maybe we got unlucky)