There was a kid chair inside shower room so it is good for us have young kid.

I stayed with 2 kids. At night we having supper at the lobby’s dining area, I only bring one room’s access card to lobby. My son go up for shower first, after that I have no card access the lift to my room’s level about 11pm. I ask the counter receptionist help me to scan so that I can go up. I have told the staff my son go up for shower & I have no card to access the lift. The staff deny to help me, she ask me to call my son get down to bring me up. I wait for my son finish his shower & bring me up which makes me very unsatisfied of the staff’s service of this hotel.

I like almost everything about this hotel. The hotel was designed with the guests' usage in mind. I want to thank the owner and the designer. The room was spacious, the bathroom was well-designed, good water pressure. I like the closet and the space for luggage, too. Good job! Staff members were all extremely friendly, though their English was not very fluent, they were all very friendly, helpful and hospitable. Thank you. The massage shop at the hotel is one of the best and most professional I have had. I highly recommend it, too.

The place was good value for the money. I like almost all aspects. Thank you.

There is a sauna in the room, very convenience for refresh after getting wet in the heavy rain. The staff was very patient in responding requests regarding the room and the food serving. The breakfast served was fantastic, fresh and delicious. We stayed for two consecutive night, but had seen some variation in the breakfast dishes. A foot massage center was located in the first floor. It is suggested to make a reservation after having all the business stuffs done.

Quiet, English at reception, new, water pressure, big surprise at the quality of. A short walk from many places to eat and coffee shops. No dirty carpets! No moldy smells!

Dust under the bed, WiFi had no password for room login. Over priced.

Very lovely staff members. We had a nice view from the balcony. The room was big enough for two. The breakfast was diverse and delicious. A plus was the lobby area where you could sit and enjoy a coffee/tea.

Nothing

The staff are accommodating and friendly; they are professional and very experienced with what they do. I have stayed there twice; the hotel offers a mid-size fridge, which is very unusual but generous for travelers. I am sure that I will stay with them again the next time that I am in town again.

Nothing particular to dislike.

It’s an incredible stay. The room is clean and comfortable, there is a beautiful rooftop garden, the tea time is great, and the breakfast buffet is just outstanding. I will definitely come back if coming to Hsinchu again

Nice welcome. Very comfortable room and relatively quiet. Nice food in the restaurant for the evening. Have their own Massage center on site which was very nice and professional, with affordable rates. Good plentiful buffet breakfast.

Location is a bit far from the main center where the real activity is. Restaurant staff very friendly but don't speak english which makes communication a but akward at times.

Location is pretty convenient, not located in a suoer busy area but close enough to the train station that you can walk from. The best part is definitely the rooms themselves. Nicely decorated with a spacious, well equipped bathroom, room was clean and comfy. The breakfast was also really decent with Chinese and Western style food. Also very nice and helpful staff.

The pillows were pretty hard and too high.

Rich and varied breakfast. Friendly staff help us to call Taxi. While enjoying free afternoon tea, we can also browse and read books. This is a very comfortable environment to relax. I will bring friends next time.

GOOD Breakfast and a comfortable stay and helpful staff.