The location of the hotel is perfect as it is right on the beach and close to bars and restaurants. The night market is also within walking distance.

I had booked a deluxe pool access room as it was a birthday trip for my husband. However there is very little privacy with these rooms as there are sunbeds directly opposite, on which anyone can sit on. For the price of the room I would have expected better, and therefore would not book these rooms again. Also the sunbeds were packed close together by the pools and therefore we chose not to stay on them during the day.

We had seen this part of Khao Lak 9 yrs ago so already liked the location and enjoyed the absence of nightclubs, fleshpots and bustle. Our visit was mid-June and thus the beginning of the wet season with some days rainy and windy. The beachfront access was a bonus. The beach out the front of the resort is sandy and swimable although our time of year meant the surf was rough for three days out of 9. Not really dangerous for experienced adults but no good for the unwary. A 10-15mins walk along the beach to the south brings more aesthetically pleasing beaches with large casuarinas and no people. Breakfast was good Asian resort buffet standard with fresh fruit, egg station, noodle soup station, cold cuts, cereals and congee plus hot bain-marie thai offerings of pad see ew, basil and pepper fish fillets etc. Coffee OK for an Australian. The resort was clean and well-maintained for the most part. There were enough nearby restaurants despite closures due to the off-season. Motor bikes to hire within 50m and shops for tonic and beer.

Close to restaurants bars massages etc Would recommend a swim out room as main pool is small and gets very busy and gets a bit mirky Right on the beach

They have done a great thing with the sun lounges with separating smokers from non smokers if only they can do that for the rooms it was a bit unpleasant to sit on the balcony and breathe in other peoples cigarette smoke

Overall is a high quality standard resort Great location that near to the shops The swimming pool is nice & clean Breakfast was excellent Room is clean, design is good, very user friendly, bathtub & rain shower are good The Pool Bar is good, nice food & good price for happy hour (same price as outside restaurant) Please support the local restaurant, massage as well, as they are going through a hard time now Overall i rate it 10/10 despite continuous rain throughout our journey there

Staff service overall is good , but i would be expecting the staff is more attentive & giving solution as our Surin Trip was cancelled due to poor weather, without being informed through restaurant or in room calls, where we were prepared well in the lobby only being informed which is a bit disappointed for us

It was located on the beach. Breakfast was good especially having barista coffee included.

We were there for 17 days and had booked in July last year. There is an old section and a new section. We were in the old section pool access room, this was a bit run down. To get to your room you had to enter from the pool access area. Which meant you had people walking passed ,to get to there rooms. The newer rooms had access from the back so people couldn’t walk passed you while you are sitting outside your room.

Amazing grounds and gardens. Pool access room was amazing. Everything was very clean quite well maintained. Breakfast was great. Lots of choices. Lovely atmosphere overall. Not much to fault.

Some aspects of the room layout could be improved. Eg no bedside tables, no actual door on toilet. There were mosquitoes in our room because cleaners leave door open when cleaning the room. Breakfast line quite long for eggs and coffee.. and toaster. more staff needed for the number of guests.

Amazing place with exceptional gardens and pools, we had a pool access room in block A & was so comfortable, relaxing and peaceful, the beach is at your feet and great for a swim or walk, breakfast you have a vast range of foods, honestly amazing you can’t go wrong with what ever diet you have, lunch and dinner, well tasty menu, we recommend having the seafood bucket or seafood buffet, prices are good and freshness and quality is great with many other options to eat, staff are extremely friendly and helpful and will help with anything you need, room got cleaned daily and a lovely little snack put in your room every night with a small clean provided, this was a great little add, we could be out and come back to room made up again after a night out on the town, can’t wait to come back in the low season again for some awesome relax times.

Nil

The rooms were very comfortable and served our family of 4 perfectly. The food at the hotel was very good but the hotel was also walking distance to many restaurants.

The hotel has 5 pools, all of them have their charm. We stayed first in the back of the property, really quiet and rooms were perfect and clean. We managed to extend our trip and had to get the more expensive room - we got a free upgrade to direct entrance to the pool. Although the hotel was sold out you wouldn’t notice it at the pool (only at the sun-loungers in front of the beach, cause all the elderly people reserved them early at the morning). The rooms at front with see view are a bit wore down (and had loads of mosquitoes), less clean and the price is not worth it. Maybe for families with babies who still nap? The hotel offered some activities for an extra price for children, they had a playing area for free. The staff doesn’t speak very well English but all of them were respectful and nice to us. The food at the restaurant was also really good. The location of the hotel is perfect! Close to the town with a new built market and the khao lak market

The pool at the front see side was after a few days a bit dirty - you could see the layer of sunscreen already at 10 am every day. I don’t know how often they clean it.

The breakfast was excellent with a lot of choices. It is within walking distance to the market and the main road. And the whole resort is huge! All the staff was friendly, smiling and very serviceminded.

We had a room with direct pool access, but there were many loud kids all day. We were expecting a nice and relaxing time, but got a lot of noise. It would be great if the resort could have adults only areas and family areas.