It is a wonderful family hotel with a completely renovated face. All employees are so attentive. I recommend this hotel to everyone, where guest satisfaction is kept at the highest level. Wifi connection is excellent. It is a 1-minute walk from the beach.The Breakfast is realy great.TOP.TOP.TOP

Great value for the money. Don't expect wonders, its a two star hotel in the end but its a very pleasant one. The location and the polite staff are the highlights of the offer.

Room 1008 should not be offered until fully cleaned and repaired. Please remove it from the offer. Its bizzare to check in someone there. Staff were responsive and transferred us to a new room the very next day, but god almighty... that big black mold is extremely unhealthy. And leaks from the ceiling? Please don't put people health at risk for a small amount of money. I am certain that the reviews will be much better, if people are not checked into that room.

Perfect location, very nice rooms, good breakfast

Cleaning every day different hour, sometimes no cleaning for 3 days. Smoother service at breakfast would be great too

The location of this hotel was great, and the staff were respectful and friendly. The hotel was located in two separate buildings but next to each other, and our room and building were completely renovated. The sea could be seen from the balcony. Thank you to the Hall staff

- Due to the heat of the air, we could not turn off the air conditioner and the air conditioner was broken and made a lot of noise - The water pressure was so low that we could hardly take a shower, but I think this problem is related to the whole area and not related to the hotel.

We were on vacation with a family with a small child. We liked everything very much! Good soundproofing of the rooms, thick curtains, new air conditioners and mini-fridges. There is even a kettle and a safe. The hotel has two pools - an adult pool (1.50 m deep) and a small children's pool next to the adult pool, which is very convenient. From morning to evening, there is music, deckchairs and umbrellas. A 2-minute walk to the sea, a free chic beach. Delicious breakfasts are included, a large selection of cheeses, olives, fruits, vegetables, sweets (which you can take with you) are always served + a coffee machine with latte/cappuccino, etc., tea, various juices. Nearby there is a cafe with a European menu and low prices. In general, near the hotel there are many shops and a supermarket with cool prices. Among the pluses, I would also note television with many channels in different languages. Responsive staff who gladly helped with any questions. In general, a calm and comfortable atmosphere. Feels like you are at home and everyone is happy to see you. Also I would like to note the work of the Manager Selami, Administrator Emre and the Bartender Muhammed. Always positive, energetic and intelligent guys. For us, as guests, they became the face of this hotel! Our family booked 3 different rooms and everyone was delighted with the hotel and the service, which exceeded our expectations. Not every 5-star hotel cares about the comfort and mood of its guests as much as Miss Cleopatra. We will come there again next year.

It would be great if hotel staff had name and title badges.

Staff were helpful and polite. There was a good variety at breakfast each day, from eggs, vegetables, breads to fruit. The room space was adequate for 2 people if you don't have very huge bags with you. Bathroom is bit of a squeeze but adequate for the stay. The hotel is located quite close to Kleopatra beach, a short 2 min walk.

Not on my floor, but some below there were still dirty dishes/cups left in the hallway for a day or 2. With regards to the elevator, it's important to note that there are a few stairs to climb up before you get to the lift from reception and once on your floor theres another set of stairs down. With that said, reception did ask one of the staff members to assist us with our bags.

I would like to say a massive thank you for all the staff members. Manager is very communicative and responsible person. We were very welcomed. Everybody is very helpful and friendly. Turkish coffee served in the bar was very delicious Fire show in the evening programme was very good my daughter really enjoyed Breakfast is so delicious and the fruit taste is something above my expectations Rooms are renovated and very clean you have everything you need The most important thing to me was that hotel is close to the beach literally 1 min away Reasonable pricing We will come back for sure one day because we love it!!!

The location of the Ozcan hotel is very excellent, 1-2 min walk to Kleopatra beach. The breakfast was very good nd healthy. The dinner for 5 euro is very good.

I noticed that hotel do not supply clean water in the room, and in the evening also they do not supply water. Every time I have to ask for tea. One thing noticed that tea caps and glasses do not washed and rinsed in dish washing machine carefully. Since I noticed that, I went to buy a cap for me and water in the nearest shop. I used to take my cap in the breakfast and in the dinner. Recommend to clearly rinse and wash dishes in washing machine.

A loveliest hotel only 3 min walking to the Cleopatra beach! Room was very clean and comfortable - with kettle, refrigerator and air conditioner. Loved the striped Art Deco design of my room - hope it will be kept by the hotel owner. Buffet breakfast was really good and had varied throughout my stay. Special mention to 5-6 varieties of cheese and lots of fresh fruits and greens! Overall that was probably the best value place I have stayed in years. The hotel is also very near to the main bus station - about 7-10 min walking with suitcase. And special thanks to the wonderful staff and general manager who are genuinely very helpful and caring! Will be back definitely!

Location is excellent. 2 minutes to Coach station and Kleopatra beach. Damlatas cave is 30 minutes away on foot, from there you can take cable car to alanya castle. Red tower is 15 minutes away from damlatas. Breakfast was beyond my expectations because there were plenty things. And it's just 2 stars hotel. The rooms shown on the photos are located in the first building, as mentioned in the other comment. But no problems. I stayed at the second building and my room was big enough and new. Staff is also very friendly. I would definitely come again.