The hotel staff were very welcoming and very helpful. The rooms were very clean and a very good selection of food. It was my partners birthday and they arranged a cake.for him that evening at the meal in the a la carte restaurant Cocktails were lovely and the view from the room was perfect And a free mini bar!

The pool bar could have had more snacks available, I know it was March, however other that pitta bread with cheese or meat there werent any other options.

I liked the extravagant decor - it gave the hotel uniqueness. Ocean views from the room were beautiful. The beach access was great. The food had great variety and it was great to have a la carte included in the "all-inclusive" package. The coffee from the cafe's barista was great. The Kids Club was brilliant - our son was there the whole time! They even took him on an excursion to the dolphin show. I loved the morning yoga and pilates - very authentic!

The hotel is very busy! Finding a table is like negotiating a seat on the subway. Some hotel guests are rude and push in front - that's frustrating but no fault of the hotel.

Second time in this hotel. Fabulous grounds. Fantastic room and service. Great staff, very polite and friendly. Can't really fault the place. Really good choice of food. Loved sushi restaurant and Italian. Great entertainment.

Spa...wouldn't recommend tbh. I've booked hamam with a massage. Treatment was meant to be 50 minutes, but it was very rushed into 35 minutes. Then I was just left in a relaxing area with screaming kids. Nothing was explained or mentioned that treatment over. I spent ages waiting, then eventually I just left... 4-7 year old children shouldn't be allowed in sauna, jacuzzi, etc. Spa looks like a playground. So, I'm a bit disappointed.

This resort really goes the extra mile with wonderful touches for the guests. For example, the piano player that plays at lunch every day was incredible. The a la carte meal was divine. The lifeguard at the indoor pool is incredibly friendly and kind. The spa was wonderful, food was great, and there were lots of fun things to do at the resort.

I wish there was an actual hot tub. There are three pools that could be hot tubs, but they all had cold water in them. I also wish there was more explanation at check in about how things work, what services are available, etc.

Beautiful place food ok for all inclusive the cocktails were great in the lobby bar they were done properly

In general, everything is fine. Large area with several different pools and access to the sea. Various interesting activities. The room is not big but quite pleasant, the service can be considered good, the personal tries to please you and make you happy, except the reception - these guys go out of their way to annoy you and ruin your holiday, especially I remember the last one who ordered a taxi for our family and directed it to the wrong terminal .

There are a lot of people in the hotel, so you have to be ready to wait for everything: water, elevator, food, etc.

It is like The Ritz in London beautiful decor

The surrounding area outside of hotel is like a building site

Location is great, food was superb and it is great value. Staff made it extra special as they were attentive throughout the different parts of the hotel. Housekeeper Rahime, all staff bar and serving members at the lounge bar, Sibel, Rana and other serving staff at the dining room were especially great. Also the staff at the pool bar.

Midweek DJ could be a bit more flexible accommodating different music tastes. Techno music he wanted to play didn’t sit welll with the crowd.

In terms of food - I have no complains at all! you won't be hungry 24/7. Non stop supply! Really enjoyed it. Having the private beach was also an amazing thing. Very limited benches but I guess you just have to work out your schedule :). Location wise was good to be close to the beach but have to take 30 mins bus ride to get to the town center to see local attractions.

paid wifi per device!!!! that was ridiculous. I stayed with my parents and paid like 30 euros in total. Thats nonsense I think. They need to fix it somehow. However, the coverage of wifi once paid was good. Room was a bit old, outdated I would say. I don't think we had a proper cleaning in 5 days.

My 2 kids and I spent a wonderful time in the hotel. I spent 15 minutes by taxi to get to the hotel. The stuff in the hotel was very kind and suggested us a very nice room where we could see the watterfall and the seacoast. Amazing:)) The sea wasn't perfect, but all the hotels near the airport don't have the perfect beach. There is a pool with the sea water so kids could have a great time and I was not afraid to be along with them. The kids' club helped me to leave the kids there and to pack our baggage and checked out. The choice of the food was great, but the taste of the dishes wasn't perfect. We liked milkshakes in the cafe (included). All of the guests likes the turtules in the garden. They are very fast by the way. The entertainment for kids in the evening wasn't massive, but most of the kids preferred not to dance but play with the turtules or with each other.

I guess the food wasn't very tasty, but there was a great choice of it.