We had a fantastic stay at this hotel and would definitely recommend it to anyone visiting the area. From the moment we arrived, the staff made us feel right at home. They were incredibly friendly, welcoming, and genuinely helpful. They went above and beyond in assisting us with all the tours we wanted to book, even being transparent and honest about pricing, which we truly appreciated. The location of the hotel was another highlight. It's conveniently close to a nearby valley with cave houses that you can hike up for a beautiful view. On our first day, we were running short on time to make it up for the sunset, and without us even asking, the staff kindly drove us up to the viewing deck to make sure we didn’t miss it. That gesture alone says so much about their level of care and service. The hotel is situated in a charming small village that's incredibly convenient. Everything you need is within walking distance. There are groceries, restaurants, and souvenir shops nearby, making it easy to explore and enjoy the local scene. One of the most magical parts of our stay was waking up to see hot air balloons floating directly above the hotel. It’s a picture-perfect moment, literally just above your head, and an amazing sight that we’ll never forget. Overall, this hotel delivered a wonderful experience: warm hospitality, a perfect location, and some unforgettable memories. Highly recommended!

If there’s one thing that could be improved, it would be the breakfast. While it was decent, it didn’t quite match the high quality of the rest of our experience, and there’s definitely room for improvement in terms of variety and taste.

The staff were incredibly helpful from the start and made us feel very comfortable asking for anything. The breakfast was excellent - mainly cheeses, breads, olives, cereals, etc. From the roof terrace, you can see all of the views with the best view in the area. Such a magical place to sit and enjoy a morning coffee.

As the rooms are cave suites, they get dusty and could perhaps do with a good vacuum and clean. Having said that, the rooms were very clean but there were some dusty parts in the corners and crevices. The location is near to a handful of small restaurants, so it is best to rent a car if you wish for more options.

The breakfast was very good, plenty of choice and freshly cooked/prepared food. Good presentation and nicely served. The hotel staff were very helpful and friendly. They provided us with local information and gave us coffee when we checked out at the end of our holiday and had to wait for a late coach trip home.

The hotel is at the top of a steep cobbled hill which is not really suitable for people with mobility issues/asthma/heart conditions. It would be a good idea to mention this in the description of the property. The area is fairly quiet so if you are looking for more choice for evening meals/bars etc Goreme may be a better choice.

Authentic cave hotel unlike others that call themselves 'cave' hotels but are free-standing Being located out if Goreme in Cavusin ended up being ideal for balloon viewing every morning and was a pleasant 30minute walk into town when we wanted to go. Plus it's more closely situated for Red/Rose Valley hikes Room was beautiful and had everything we needed, the breakfast was good too

Being a cave hotel the ventilation wasn't great so the bathroom could remain damp and smelled a bit but I suspect this is common to all cave hotels

We truly enjoyed our stay at the hotel. The location was quiet and peaceful, allowing us to relax and unwind during our trip. All staff were also incredibly helpful, making our stay even more enjoyable. Special mention ManagerBekir and our Ballon pilot Seko. We appreciated their attentiveness and willingness to assist us with anything we needed. Overall, our experience at the hotel was fantastic and we would highly recommend it to others. They do all Booking for you all adventure, Ballon ride and Airport shuttle in reasonable price.

Breakfast was decent, lady was lovely.

Staff are very friendly, accommodating, and helpful; they helped us book taxis for airport transfer and for a customize tour and also booked a tour through a travel agent. We checked out at 4:40 am and they made an effort to prepare us breakfast before we leave. The room is very clean and spacious. It was great to experience living in a cave. The room temperature is always cold, glad there is a heater. I personally love the terrace in the rooftop, where you can get a great view of the hot air balloons in the morning. It is close to some tourist attractions, Rose Valley is a 28 minute hike, there is also an old historical village nearby and an area you can hike where you can see a good view of the sunset.

Hotel is located in Caushin which is 10 to 15 minutes drive to Goreme centre which is not a big deal as we've got a better view of the hot-air balloon and there were tourist spots that are walkable from the hotel. Just a note for the hotel, they can maybe add more information or brief guest regarding the touristy places nearby as we've got to know them ourselves.

An excellent experience. The rooms are very beautiful and spacious. The view from the hotel is exceptional (would recommend to wake up early to see the hot air balloons). The staff at the hotel is very accommodating. Very good breakfast options. They will arrange airport transfer for you, if you message them before hand. I found that very helpful. The hotel location is not in Goreme, but all the tour providers will pick you up from the hotel. I did not have any issue.

Nothing

Phocas Cave Suites is a fantastic hotel with excellent staff and spacious rooms that offer all the amenities you could need. The cave-style rooms are beautifully designed, providing a unique and comfortable stay. The service was good,highly recommend it for anyone looking for a memorable experience in a stunning setting.

The breakfast at Phocas Cave Suites was disappointing with very limited options. Adding more variety would greatly improve the experience.

Everything. The rooms were really comfortable And clean with lovely decor. The breakfast was really lovely with freshly cooked produce served by a lovely lady in the kitchen. The staff were incredibly helpful and friendly showing great hospitality throughout and was a highlight of our time in Cappadocia

Nothing - only room for improvement would be to provide some Sun loungers to make more use of the ample terrace spaces but this was not an issue more an observation.

The hotel is absolutely beautiful – a true Cappadocia experience. The rooms are spacious and carved into the rock, giving a unique and authentic feel. Breakfast was excellent, and the view from the terrace is breathtaking. The staff are extremely kind and welcoming. We give the hotel our highest praise and would gladly recommend it to anyone.

/