The location is very good. The staff was very helpful and friendly. The room was cozy, with balcony, facing Rumeli cad (thank you for upgrade!). Soundproofing is ok. Road noises are audible but not disturbing. The room was cleaned and towels changed daily. The breakfast was AMAZING, plenty of choices, delicious and menu changing every couple of days. We had a couple of lunches and dinners in Arcade Cafe- food is very good and portions are gigantic. All in all, we enjoyed our 1-week stay very much!

I sometimes could smell other people smoking in their rooms. Being a non-smoker, that was a bit disturbing. But I did not ask for a non-smoker rooms, don't know if they are available.

Top location on nisantasi's main road and 2 min walk from Osman Bey metro station. Comfortable, spacious, bright rooms with lots of storage. Nice power shower. High-end light fittings around the room. Excellent air-conditioning. Unlimited complimentary mineral water. Very friendly and helpful staff- great service from Gokhan and the gentleman at check-in. Our room was upgraded, and we got a late checkout. They also arranged our return airport taxi and provided good recommendations for food and transport. Gokhan helped me weigh my luggage after checkout- so helpful!

the location of the hotel is really perfect: close to metro , close to shops, mall , café , restaurant. Nishantashi area is really nice ! The bed was confortable , the room was clean, lot of spaces in the wardrobe , it is a quiet hotel , we can still hear some traffic but quite normal in Istanbul, the staff is really nice especially Mr Nejdat from the end of afternoon / evening round thank you!, it was my second stay in this hotel and i really like this place!

Ideal location for shopping in nisantashi area. walking distance to Taksim square and not far from other touristic attractions by taxi. Also the metro station is just around the corner. very friendly and helpful staff. very comfortable beds and very nice bathrooms. Free water bottles and extra towels and bedding. Rooms include mini fridge and kettle with coffee and tea.

When we checked in the room was clean but the bedsheets stained. We stayed for 5 nights during which the bedsheets were not changed. Housekeeping didn’t properly sweep / clean the floor and the bathroom during our stay. We could still see dust and hair on the floor and stains in the bathroom sink. The coffee cups were not washed properly. I could still see lipstick marks on it. So obviously the cleaning staff were just washing it with water. When I complained about this to the front desk they apologized and asked the cleaning staff to fix this issue. Tissues and body lotions are not provided at the hotel.

Great staff. Great location. Satisfied rooms. All the Staff welcomed me very well. I felt like a special guest during my stay Thank you to Murat and all the team including restaurant for their great and warm welcome and services. The food in the restaurant is delicious and the staff are so much kind. The location is amazing, close to nice restaurants and shopping malls, mosques, metros. etc. I hope I can stay again in the future in Arcade Hotel.

Nothing

Dear Sir or Madam/ or Manager of the Arcade Hotel, Please let me express my heartfelt expression for the best service in Arcade Hotel. I would like to emphasize that all staff members are very professional and friendly for all guests. I liked the breakfasts in the morning and arrangement of the taxi to airport. I am very much satisfied. Many thanks for making our vacation very perfect.

I have no comments on this part, because I like everything.

The room was very comfortable, and all the amenities were top notch and up to expectations!. All the staff were friendly and exceptionally fluent in English as well as other languages. I found the receptionists very helpful, professional, and courteous fitting of international standards, mostly Nida and Murat from the front desk.

The location of the hotel is perfect also the size of the room is great staff is very helpful and polite especially murat and Okan in the reception And Belgin in the breakfast room

The breakfast needs to have more variation Options are very limited

excellent location, nice staff and good deluxe rooms .

standard rooms are not so good , breakfast needs upgrade .

Perfect stay , very kind and helpful staff, excellent location, spacious and beautiful room, and delicious breakfast.