The hotel was clean and located in central location.

Cleaning staff will call your room even if you put do not disturb sign on. Cleaning staff may enter your room without your approval during the morning. Raised this concern multiple times to reception , no action taken.

The location is great!

I think the toilet equipments of its rooms should be renewed. The bathtub was leaking when I took a shower. The floor was filled with water….the room is 1008. Please fix it as soon as possible. I have stayed in Byotell over 5 times. The first time I stayed was in 2016, however, I found that the hotel facility has been gradually getting old(for sure)…and all decorations are not updated or changed. However, hotel management should take this problem in priority…for guests we need not only a cozy space but also a well-decorated hotel. Overall, I really like your hotel that’s I give my sincere comments.

Location not central but well connected by metro and bus Good value for money, our room had even view of the islands

We asked for water and they told us they can not give us water every night! We have to buy from room service..never seen something like this from a 5 star hotel! The staff of that night was pretty rude

Room was perfect for me. Breakfast was great and plenty. Staff is really nice and everybody understand English. I asked to leave my room during my whole stay and they did accordingly (there are places where they make the room anyway).

Furniture needs some paint here and there but everything was completely functional. The shower cabinet should be reconsidered by design perspective because, though I see why the half door solution can be good, some water on wallpaper makes it looking not so good. The shower itself also can take some maintenance so the head could be stable.

Comfortable and clean rooms. Plenty variations in breakfast. Personnel is helpful and speaking English. Basic beverages free to consume in minibar. This is really a nice place to stay. I plan to book here on personal vacations.

Coffee at breakfasts is really not worth that level of quality as the hotel itself.

The gym far exceeded my expectations. Possibly the most well equipped hotel gym I have used. The breakfast was tasty and had a good amount of options every morning including juices and coffee. The rooms were nice and clean, Staff were friendly and I felt welcome.

however our shower was leaking and the pillows were not very comfortable in my opinion.

I like its location which is perfect. there are many options for breakfast so i've enjoyed my breakfast for 9 days. I like staff here cuz they are always friendly and helpful.

however, i hope its breakfast time could last until 11:00 am.

The hotel is located in the Asian side of Istanbul, a short walk from the nearest metro station. This makes it easy to get around the city, although if you are traveling for city sightseeing, I would recommend staying on the European side, where most of the attractions are located. The rooms are nice and well-equipped, and the breakfast is adequate, but could be improved with more variety.

Nothing

Facilities are very nice, breakfast was excellent with many choices, the room was cosy.

Staff didn't greet me which is the minimum what I expect in a 5 star hotel. Jacuzzi didn't work on our last day and there is no laundry service.

Everything. The staff were amazing from the moment I arrived. The room was very spacious.

No tissues in the room and no obvious socket to plug my adapter in without blocking light switches.