I really love this hotel, we have stayed previously and chose to come back. I've been to Istanbul lots and for the price this is a top notch choice. Location is spot on, close to both metro lines and the tram, a few minutes from the stop for the airport bus. Loads of eateries around. Close enough and easy enough to get to everything but a bit out of central tourist ville. ( top tip - On a Friday if you walk up the road towards Findikzade tram stop 300m ish there is a huge great market in the residential streets, clothing, shoes, sweets, food, home, jewellery etc) Breakfast is good, not a massive choice but all fresh and tasty, hot and cold. Beds are really comfy. Duvets and lots of pillows Rooms are spacious, clean and well appointed. Best of all they are REALLY well soundproofed and there is very minimal noise from inside or outside in the rooms (this is so unusual in IST) WiFi works really well. Staff are friendly but not pushy. Love the kettle and fridge in room and the comp drinks in reception are a super touch.

Nothing, it's a great hotel. (Really silly thing would love to see yoghurt at breakfast)

The location is really good. Easy access to transportation (buses, tram, metro). Alot of restaurants surrounding the hotel. There is a supermarket and a minimart just next to the hotel buillding. The area feels safe for a female solo traveller like myself. Staff were helpful. Will definitely choose this hotel again if i come back to Istanbul. Highly recommended.

Nil.

Location is a plus since all forms of transport like buses, trams, metro and taxis are easily available. Also, restaurants, money exchanges, bazaars are in close proximity.

Refrain from booking private vehicles, local tours from hotel staff as our experience didn't meet expectations.

I was impressed by the staff, they all were very supportive, attentive and friendly. Especially employees on reception👍

The hotel is very nice very clean and the staff are very friendly The only one thing which make me feel unhappy that I paid for 2 days and I didn’t know that the check in time at 2 o’clock and I arrived at 6 in the morning and the receptionist told me to wait from 6 morning until 2 pm I know it is not his fault it is the silly rules they have I don’t understand why 2 o’clock if we paid for it Than I paid 60 euro half day until they checked me in Otherwise the hotel is amazing nice , clean and the staff are nice

To start with all the staff were very kind and helpful Mr Sinan and Mr Farahat from the reception helped a lot and took an action whenever needed. Breakfast staff were nice and served us happily. The room design is comfortable and size is good we reserved 3 king size bedrooms with sofa bed.

The towels and bedsheets were old and over used some had old stains in The toilets weren’t cleaned very well and we always found spots or hair after cleaning There was construction workers going on in front of the hotel and no one informed us about it

The room had a sofa bed, which helped us a lot as we were travelling with a toddler. Location was fine but not very well. The nearest tram station is 7-8 minutes walk and takes you directly to Sultanahmet but is almost always very crowded. If you visit Istanbul, try to find something close to the piers (iskele in Turkish) because the most attractive part of Istanbul is to use boats each and every day and almost for each and every important destinations. Staff at the reception were also quite helpful, particularly Ozkan (or Ozcan).

Breakfast was not good enough. It was same each day and not many healthy options (especially for kids). I noticed the staff were making the fresh orange juice available only for charge (if I remember correctly for 4 euros) if the same people were using the juice machine several times. In general, breakfast was not good!

We have had a wonderful stay at the hotel. The hotel is located across the tramway and bus station which made our transportation much easier. The breakfast was good; not much options, but fare enough as a value for money. The staff were very friendly, helpful and responsive. We really enjoyed our stay and this is going to be our first option in future visits for sure!

Definite Value for money, we were lucky enough to have a corner room which was extra spacious. Particularly like the gym. Location was excellent, we enjoyed staying just outside the main tourist area. There were many restaurants, shops and supermarkets were within a minute walk of the hotel. The train stop was a 3 minute walk away, once we got a metro card from the hotel, we used it to go everywhere, it was quick and easy to travel. There was never a need to take a taxi throughout our 10 day trip. The breakfast was not extensive, but it was good. Overall a fantastic stay and I would book here again.

There is nothing in particular that I could pinpoint.

I really liked your reception staff. They were friendly and helpful. Nuh did a good job of giving us a room with 3 beds.

Since we were three of us needed more water. Coffee tea and cups glasses were not kept for 3. Room was cramped for 3 people and 6 suitcases. Since this is your policy staff could not help us. Also too much room freshener in the hallways. And slightly too dark