The staff and service we received were extremely good. From breakfast being delivered to our room, to the daily cleaning from housekeeping, we dealt with extremely kind and helpful staff (especially from Ozkan and his team) that provided superb hospitality and a very relaxing experience. The room was very spacious, clean, and quiet. There was no noise that woke us up during the night, unlike other hotels I’ve stayed in, and the AC and water provided were refreshing after long days touring the city. We were also able to book a very convenient package to the Princes Island.

Everything: from location to the value for its price. The staff is great, the room is amazing. Originally wanted to stay at another place but this one turned out to be even better since it's very quiet there. I was walking from there down to all the liveliness like restaurants. Takes around 34 min or so.

Some minor things. Started noticing the smell from the AC on the last day of stay and a few sockets were not in great condition or not working.

The staff are good people I had some dental work done and room had no freezer but they kept my ice pads in there hotel freezer. The cleaners are great they will clean everyday if u want but it’s not needed for me. Oh going for medical tourism it’s close to hospital dental u can walk easy and safe area

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The property exceeded my expectations. The location was perfect, the rooms were comfortable and well-maintained, and the amenities were excellent. Daily room cleaning was thorough, breakfast was delicious, and the staff were incredibly friendly and attentive. Highly recommend!

Staff are very kind and accommodating, they are really trying their best for your good stay! The breakfast was very nice , thanks to Ozkan for taking care of us every morning !

The hotel staff so polite and helpful, clean rooms, and the suites are so wide and luxurious. The reception staff so polite and helpful. The housekeeping staff doing their job and keep room clean and available for help. The breakfast is fresh everyday and delicious

Only one thing it's location up on the hill But that won't disturb because of the good things

The hotel stuff was wonderful. Especially the guys at the reception that helped us with every question we might have had. And okran if I’m not mistaken, who bought us every morning breakfast to our room was too kind. They upgraded our room to a very nice jacuzzi suite with a nice view. The hamam was ok too. I’d choose this place again on my next visit to Istanbul

The location was a bit off. It was a nice and safe neighborhood but it was quite uphill and it was difficult to find a taxi. We walked a lot because of that but if you don’t mind walking it’s great. Besiktas is beautiful so it’s a nice walk

The staff were amazing ... really helpful. BD the room was large and complete ... just wonderful

I was there, not as a simple tourist. .. but next time certainly

Staff were very helpful and kindness. Clean room and very big. Breakfast turkey’s was great. Quite Uber taksi will come around 2-5 minutes.

Little smoke smell

The Staff make you feel like royalty! Clean, Luxurious, comfortable very close to everything you need and once again the staff is what makes this place an absolute winner.