I had an amazing stay at this hotel! From the moment I arrived, I was warmly welcomed by Mr. Mertcan, who greeted me with a big smile and even upgraded my room—such a thoughtful gesture that made my experience feel extra special. Because of Mr. Mertcan's outstanding hospitality, I decided to extend my stay. The entire hotel staff is incredibly professional, and everyone speaks English, which made communication effortless. A special thanks to the morning chef for preparing a delicious egg omelet—it was truly one of the best I’ve had! Overall, the exceptional service and warm atmosphere made my stay unforgettable. I highly recommend this hotel and will definitely return!

Everything is good

I recently had the pleasure of staying at Craton Hotel, and I must say, it exceeded all my expectations! From the moment I arrived, I was warmly welcomed by the staff, who went above and beyond to ensure my stay was comfortable and memorable. Their professionalism, friendliness, and attention to detail truly set this place apart. The Craton Hotel itself is stunning – beautifully maintained, impeccably clean, and designed with comfort in mind. My room was spacious,, well-equipped, and offered breathtaking views. Every detail, from the plush bedding to the thoughtful amenities, made my stay feel luxurious. The location is another highlight. Perfectly situated, it offers easy access to major attractions, shopping, and dining options. Whether you're visiting for business or leisure, this is the ideal spot to experience the best of the city. Overall, I believe this is the right place to book if you're looking for top-notch service, comfort, and convenience. I highly recommend Craton Hotel to anyone looking for an unforgettable stay! "Special Thanks to the Craton Hotel Family" We would like to extend our heartfelt gratitude to Mr. Fatih, Mr. Enas, and Miss Burcu for their exceptional hospitality and dedication. A special thanks also to the room service team, café shop team, and breakfast team for their outstanding service and warm smiles every day. Last but not least, our appreciation goes to the excellent hotel management team for ensuring a world-class experience. This is what makes Craton Hotel Family truly unique and worthy of a 5-star rating! Thank you for making our stay unforgettable!

A superb location, close to the centre of town, a few minutes from a metro station, and a very well appointed hotel with excellent facilities and services. The gym, spa and pool are super - the biggest gym I've ever seen in a hotel, and with dozens of top-notch exercise machines, and helpful staff. The sauna, steam rooms and hamam are super, and the pool is a good size, clean and warm. Breakfast is very good with a huge variety of breakfast goods to suit any taste, and offered for a decent period of time, especially at weekends. The rooms are clean, warm, air conditioned and well appointed, cleaned daily and with plenty of towels and bathrobes. Food in general in the hotel is well-cooked, fresh ingredients, tasty and reasonable value for a hotel - there are plenty of local eateries and coffee shops to choose from. The staff are friendly, attentive and knowledgeable. My only issue was I couldn't access the free wi-fi, though that was probably down to me not the hotel! I'll certainly be back and will make The Craton my bolt-hole when staying in Istanbul.

There's nothing that I didn't like about The Craton - it's a very good and excellent value hotel. One thing I found frustrating was not being able to access the free wif-fi, though this was really very minor and probably down to me and not the hotel.

Special Thanks to the Craton Hotel Family We would like to extend our heartfelt gratitude to Mr. Fatih, Mr. Enas, and Miss Burcu for their exceptional hospitality and dedication. A special thanks also to the room service team, café shop team, and breakfast team for their outstanding service and warm smiles every day. Last but not least, our appreciation goes to the excellent hotel management team for ensuring a world-class experience. This is what makes Craton Hotel Family truly unique and worthy of a 5-star rating! Thank you for making our stay unforgettable!

The hotel staff especially Cem at reception was always helpful, when I checked in they put me in a room at 8th floor to have a nice viewz but due to my scare of heights he changed it to 2nd floor for me which was much appreciated! Day staff also great at reception and enjoyed a massage at the spa!

The restaurant/lobby team was slow/not present around, many times we had to go reception to ask for them and they would be called out for us to order. I believe it could be improved by having the waiters checking the lobby every maybe 30 minutes or so to see if customers would want something or if everything is fine.

Location. location, location! The hotel is in an affluent part of Istanbul, surrounded by high-rise apartment blocks, Starbucks, Carrefour, loads of cafes, restaurants, the largest mall in Isantbul, Sevahir, and so much more. We used to walk around the neighbourhood every morning, we loved it! The Metro station of Sisli is just a 2 mins walk away which made travelling around Istanbul so much easier. We had a nice view of the Bosphorous from our room on the upper floors along with a very large and comfy bed. The hotel itself has a cafe and restaurant, and we had dinner there once, which we really liked.

Breakfast could have been better. On hindsight, since there are so many cafes and a Starbucks nearby, we could have skipped breakfast at the hotel and eaten outside. The coffee served by the hotel was excellent though!

I recently had the pleasure of staying at The Craton Hotel Sisli, and I couldn't be more impressed me and my wife with the experience. From the moment I arrived, the staff's kindness and professionalism stood out. Ms Burcu at the reception greeted me warmly, and Ms. Zeliha, the room cleaning agent, ensured that my room was always impeccably clean and comfortable. Moreover, the Customer Relations Manager, Sibel Özer, was incredibly attentive, making sure that my stay was nothing short of perfect. They all went above and beyond to make me feel welcome and ensured that all my needs were met promptly and with a smile. The hotel itself is impeccably maintained, with spotless rooms and common areas that made my stay extremely comfortable. I was particularly impressed with the cleanliness and the high standards of hygiene maintained throughout the property, which made me feel safe and well-cared for during my visit. Thank you, for providing such a wonderful and memorable stay. I highly recommend this hotel to anyone looking for excellent service, comfort, and a truly welcoming atmosphere. For sure we will comeback for our next trip

nothing

The hotel is very clean and well serviced. The staff are amazing and they look after all your needs. A special thanks to Gülizar from the room service as she was really helpful and serviced our room to the fullest. The location of the hotel is very convenient and the lobby is big with nice couches. The plus is that you will find a cat at the hotel waiting for you in the lobby (seriously), it gave a very positive touch. Will visit again for sure.

Nothing

The location is great, Big and spacious rooms, very clean and comfy beds. The internet speed is good, has a nice bathroom, great lighting, and the staff is friendly and speaks good English, good SPA and fitness, it has 3 elevators, decent breakfast and decent price compared other 5 stars hotels.

You can literally hear everything in the next room, poor soundproofing rooms and floors. The TV has limited channels and doesn't support Netflix or YouTube. Due to its great location, you may get bothered by the loud noise from the street, especially during traffic hours. Overall, it is a great hotel to choose from.

My recent stay at The Cartoon Hotel in Istanbul was nothing short of exceptional. From the moment I arrived on October 20th, I was impressed by the hotel's dedication to customer satisfaction, starting with a complimentary room upgrade. The gym, equipped with modern facilities, catered perfectly to my fitness needs. The staff at the reception deserves a special mention for their unwavering willingness to assist and ensure my comfort throughout my stay. They were always available to help with any requests, making my experience feel personalized and cared for. Breakfast at the hotel was a delightful experience each morning, offering a wide variety of foods that changed daily. The quality of service matched the excellence of the food, adding to the overall pleasant start to my days. Cleanliness across the hotel was maintained to a high standard, contributing significantly to a comfortable and hygienic environment. The spa facilities were a highlight, providing a perfect way to unwind after a busy day. The sauna, steam room, and Turkish Hamam, coupled with the relaxing area by the indoor pool, were exceptional. The location of The Cartoon Hotel is another plus. Situated in a prime area, it is conveniently close to a shopping mall where I could find everything I needed. Additionally, its proximity to the Sisli metro station, just a 2-minute walk away, made exploring Istanbul incredibly easy. Due to work circumstances, I extended my stay to three weeks, and I can confidently say that I enjoyed every single day.