Staff are very friendly and welcoming doing their best to help and make your saty comfortable especially Mr Servet and Mr Selcuk . The apartment is a good size for 2 and kitchen is good equipped. The queen bed room had no AC in the bedroom as it was not clearly mentioned in the description so they were very helpful and change it to double room instead. The amenities of toilet is replaced properly and they provide enough soap and toilet paper

The walls are very thin you can hear noise at night and the smell of cigarette will come through the cent in the toilet and through the stairs. The housekeepers are very nice and polite offering help and supplies and the room is cleaned good most of the time my kids room room is fairly clean but not thoroughly. We had people checked out from our room on the same day of our checking in and there were shoes prints of children on the floor for two days Although the room was cleaned twice but they managed to clean it the third day. Some bedsheets and pillow cases have holes worn out and should be replaced with new ones

The place looked exactly like the pictures, with well-maintained furniture and a very clean environment. The location was perfect, just a short walk to the metro station, making it easy to get around the city. The staff, especially Mr. Jawid, were incredibly helpful and welcoming. We had some issues with our flights and needed to make changes, and they were always accommodating and supportive. Highly recommend this place for a comfortable and hassle-free stay in Istanbul!

The apartment was excellent. Had a nice city view with covered terraces where you can watch the sunset. Beds were comfortable. The staff was nice and helpful and some of them spoke some Arabic which was a bonus! Location is excellent, in a small side street only a few steps away to the Cevahir mall and Metro station. The area around us was pleasant in general and interesting to walk around and explore. So many shops, restaurants and bakeries. Nice vibe.

The elevator was barely enough for our double stroller and barely could accommodate anyone else so we had to use it in turns. Still grateful they had an elevator to begin with. The street was very narrow, you have to be careful from the cars while walking and pushing a double stroller. Lots of beggars and street salesmen around Cevahir targeting Arab tourists.

Everything was soooo beautiful I had a great stay at this hotel! The staff was incredibly friendly, welcoming, and always ready to help with a smile. Their hospitality made my experience even better. The service was top-notch, and they went above and beyond to ensure I was comfortable. I truly appreciate their kindness and professionalism. Highly recommend this hotel for anyone looking for great service and a pleasant stay!😍😍😍😍

My husband and I relocated here from the hospital following his knee surgery, and our two-week stay was truly exceptional. From the moment we arrived, the hotel staff extended the warmest welcome, catering to our every need with a genuinely helpful attitude. Our room, newly renovated and remarkably spacious, comprised both a studio and a bedroom, complete with a smart TV and a well-equipped kitchen that had everything we could possibly require. The convenience of a laundry room on every floor with clean and efficient washer and dryer facilities made our stay even more comfortable. Location-wise, this hotel hits the mark perfectly! Surrounded by shops, pharmacies, and bakeries, all within a leisurely two-minute walk, we found everything we needed close at hand. The proximity of the large Cevajir shopping mall just across the street and the metro station a mere 2-3 minutes away made exploring the city incredibly easy. What truly made our New Year celebration special was the thoughtful gesture from the hotel. They sent us delightful sweets and a heartwarming greeting, adding a charming touch to the festivities. Moreover, the fact that this hotel is family-owned and managed was evident in the genuine care and hospitality extended to us. They treated us like cherished family members, creating a welcoming atmosphere that made us feel right at home. One standout gesture was their complimentary provision of a wheelchair, enabling us to comfortably explore the city—a testament to their commitment to ensuring a pleasant and hassle-free stay for their guests. Our heartfelt thanks to the entire team for making our stay unforgettable. We wholeheartedly recommend this hotel to anyone seeking a warm, inviting, and exceptionally accommodating place to stay.

The property in good location , the staff are fantastic (5 stars staff especially Jawad, Ahamed and kuran ), easy to reach the underground with short walking. I am very great full to each person working in the hotel.

No flexibility in reservation, no one can guarantee his circumstances, that’s why I wish the hotel management looking to the reservation terms and review it.

First the location is perfect about 4 mins walk to cevahir mall, metro station and has several bakeries around .. the apartment was clean and cozy the staff are really friendly and welcoming dedicated to serve the gusts specially Koray and Cavid

Nothing, just missed a day of cleaning but when I notify them they respond quickly

It was a comfortable place to stay. You could have your kitchen and laundry in a cozy and super-friendly place. The hotel location is fantastic. You can reach any place easily by metro and bus. The 24-hour open front desk was awesome, and the staff was so helpful.

All the staff are very friendly and always helpful . The location is excellent specially for the older people nearby the metro station and the Main Street . The room was very clean and nothing to complain. I will booking my next trip surely in this hotel!

Nothing at all

The location is very convenient, the mall and the metro station are 2-min walk, the stores and cafes all and everything is around the hotel. The best thing about this hotel is that the staff is a value. They make you feel as if you are at home and that you are in your own neighborhood. No task or request is hard for them.

We loved everything about this hotel.