We loved everything about this hotel. The receptionist was so friendly. The hotel was clean, no musty smells, the beds were comfortable, and we had enough towels. We had everything we needed. If we need to come back to Odessa, we will be staying here. This is the best hotel I have been to in a long, long time.

Everything was wonderful. No complaints

Desk clerk at midnight, very thorough and welcoming. Impressive. Also, a general comment: the quality and condition of your poperty so far exceeds our experiences of the past 2 to 3 years at Wyndham (QI mostly), Choice and others that we are in shock. At your property's price point we have come to expect slum conditions.

Hooks for clothes in the bathroom. When traveling with family the guest may want to dress (and bathe) in the bathroom, yet there are no provisions for hanging clean clothes in the bathroom. Major oversight, though no uncommon. You're so close to perfection at the property please raise it to 100%.

We enjoyed breakfast,the server was very friendly and polite. Breakfast was more than expected, definitely worth the stay.. Didn't get to swim due to the rain but defi nitely gotta come back to do just that. Thank U for the enjoyable n restful experience, it's wonderfully managed.

Everything was amazing, Thank You 😊

We always enjoy staying here. The staff is very nice. The breakfast is good, with a nice variety.

I booked a handicap room as I recently had a hip replacement. I thought there would be bars by the toilet and a walk-in shower. Other than more room because we had a king bed, and a button at the door, there were no accomodations for handicap. Its very difficult without bars to assist and a walk-in shower.

The staff was exceptionally friendly, helpful and curteous. We enjoyed our breakfast. The bed was comfortable, though we always bring our pillows. The pillows were not great, as in most other places.

The hotel advertises a swimming pool, yet after inquiry I found out that it wasn't open. Previous guests have mentioned that the pool hasn't been open for a while now. The refrigerator in the room wasn't really cold. The lighting in the room was quite awful, but normal for the hotels these days. You can't really read with those lights.

Great towels, sheets and pillows! Loved the pillow-top mattresses, too.

There wasn’t a single thing to criticize- property was in good location, the accommodations were clean and comfortable, the staff was efficient and friendly. Breakfast was excellent as well.

Breakfast was good, sometimes slow waiting on things coming out but the staff was working hard. Loved all of the options to fit a variety of palettes. All of the staff were friendly and attentive. The option to get more linens and toiletries was available and easy to do. We also loved that they had a laundry room available for guests. The sweet clerk, Deandrea even went out of her way to take a picture of our entire family before we departed.

We didn’t sleep very well on the beds, they were too firm for our taste and we woke up with back pain both mornings. Upon initial inspection of the room our microwave was dirty which was a bit of a turn off.

Everything was clean, pretty, and the location was easily accessible. Staff was helpful and very friendly. This is my new go-to.

The eggs. This was a minor issue because various breakfast choices were available.

Breakfast was good. We had to wait on eggs one day.

I was in a handicapped room. I am not handicapped but I’m short. I had a hard time getting on the bed and wondered how a handicapped person could get on a bed that tall.

This was our first time staying in a Best Western and we only tried it because we had read really great reviews. We were pleasantly surprised by the quality and the service. Will definitely stay here again on our next trip.

Nothing. Everything was great.