We frequently stay at HGIs during road trips and have always found them to be reliably clean, well-maintained, and well-run. This one met all of these requirements handily, but also stood out for having exceptionally accommodating and friendly staff, a large room, and a nice bar / restaurant. We also liked the free parking and the location -- convenient to both the university and the highway. We have added it to our very short list of places to revisit.

Nothing negative.

I was there to visit my daughter who is studying at Virginia Tech. The location is not perfect but very good. The breakfast was satisfactory in terms of varieties. We were given a voucher for breakfast during the check-in although it was not included in the booking. That was very kind of the management. We really appreciate it.

Someone on the upper floor was stomping back on forth in their room. So, it was quite annoying but they stopped before we sleep. They might have gone to bed before we do.

We stayed in a double queen room that was spacious, the room AC wasn't noisy, breakfast options were good, and they said they would update to MTO. Hotel is convenient located close to road and VT. The staff was very helpful.

Didn't get my Hilton points because I booked via Booking, but that's OK.

Beautiful! So many nice amenities. We arrived Christmas Day. There were cookies and hot chocolate. They closed the restaurant but they did so for their employees to enjoy Christmas with their family and friends. I loved that. It was a very nice stay for my husband and I while grieving the loss of our 23 year old son.

The staff were all very helpful and friendly. Your pillows were amazing. The room and bathroom were immaculate.

I realize why the room windows don’t open, but if only there was a way to get some fresh air into the room, it would have been the perfect place to stay.

I loved the room setup and the comfortable bed. There was a full service bar downstairs which was a nice addition. The bathroom was great with a walk in shower and comfortable towels. There was a nice TV as well.

Not much could have been better. The only thing that I would like to change is having a TV w access to Netflix or other streaming services. With that being said the TV had HBO and plenty of movie channels so that is just an idea.

It was good for one night stay. Shower was not hot & smell of sewer & problem with flushing toilet in the morning. Overall though not bad- we had a quick trip & did us well.

Bathroom was rather small- was a bit moldy under soap holder in shower. Toilet didn’t flush good in the morning

Liked everything except cleanliness of room. Bed and sheet very clean. Bathroom very clean just paper supplies ran out after first hour being there

Was food crumbs and black fuzz all over floor and behind furniture was really dirty with huge pieces of trash. Nightstand had sticky ring on it and tissues were empty.

Breakfast was excellent.

My check in was horrible. No one was at the desk. I have to wait for close to 20 minutes. The young lady did not apologize for it. She was not friendly, I don’t remember her looking at me during the whole process, she did not go over much details about the facility . It was not a great Hilton customer service!

I loved how pet friendly this hotel was. The area outside with bags provided was wonderful.

the room across the hall , the occupant kept going in and out of their room every 20 min all night into the wee hours of the morning. Every time their door slammed shut it woke us and our dog up. We didn't get much sleep to say the least