I have stayed several times before and loved The Eaton Oak. My dinner was very good (Massaman curry with chicken) and the waitress at dinner was great. The rooms are spotless and very comfortable and it is nice to park so close to the rooms making it easy to get luggage in and out.

There was a slightly different vibe this time with parking controls and less welcoming service, especially at breakfast. It is a first world problem but I was disappointed that the lovely mushrooms and poached eggs breakfast had disappeared off the menu 🙁 When I checked out, I requested an invoice for my expenses and was told that one would be emailed but it hasn’t arrived, despite me chasing it up by email a couple of days ago. It is still reasonable value but not so long ago, B&B cost £80 per night. It is now £120 (without mushrooms!) I will look at other options for future business trips, sadly.

Good convenient location, easy to get to/from, with good out-of-hours access too. Comfortable clean room, lovely bathroom. Breakfast was delicious, and sunny weather meant was able to sit outside in a lovely patioed area too. Staff very friendly - Maddie was excellent; professional, very friendly and helpful.

Not a big deal, but could have done with breakfast starting earlier than 800am, maybe even 730am would have made a difference for me personally, to get to work before 9am. When I stay again I'll prob give a heads-up that I'll be having a full English in the morning and will be finding a table at 800am :-)

Staff were very accommodating in the bar area when a huge group of us turned up unexpectedly- nothing was too much trouble. Great surroundings and garden/patio area which as hotel guests we were allowed to use even once bar closed. Bedrooms were ideal and breakfast was amazing - huge choice and yet again extremely pleasant and accommodating staff. Already booked our next visit!

Absolutely Nothing. My only suggestion, if I had to say something (and it’s really not a big deal at all) would be to consider an option to increase the lighting in the bedrooms

Recently refurbished guest rooms and attention to detail was clear. Double glazing on original bay window kept the traffic noise out, very comfortable bed, soft and cosy bed linen and towels, tea, coffee and water available in room and lovely smelling toiletries. Could not fault anything. To top it all a great breakfast the next morning with a choice full english, vegetarian and contintental- all made to order.

There is nothing I can think of.

Great location for my needs. The accommodation was very nice and clean and comfortable. Breakfast was amazing. Staff were very friendly & helpful

The heating thermostat was behind the bar and had been turned down for all rooms so was cold til I said something. The windows were drafty and let a lot of noise in and as the accommodation is on main road was lots of traffic which kept us awake. The bath plug did not stay in whatever we tried so unfortunately could not make use of the lovely bath.

Our room was lovely. Very nicely decorated, very comfortable and with a great bathroom. Breakfast was excellent - plenty of choice and served by a really friendly waiter.

We stayed here last year and had a lovely meal in the restaurant. This year, we invited friends to join us to eat. What a disappointment! The food was generally tasty, but almost all of it was over-cooked and dry. What a shame! Also, we were warned at the outset by our waitress that some items on the menu were either out of stock or in low supply. This proved to be the case for the choices we made, including a bottle of wine which we would have particularly liked !

Very helpful and pleasant staff. Room was very comfortable and despite being next to a road on one side and the A1 to the other, it was very quiet and restful.

I was walking into St Neots each day, takes about 20 minutes, which is ok and good exercise. But walking back at the end of the day,uphill was not good. Taxi service from the centre of town was very quick and efficient though. Check out Panther Taxis

We were given a warm welcome and showed to our comfortable and clean room. Team members gave local information as well as information about the Eaton Oak. We ate dinner and breakfast in the restaurant. Food was well presented and delicious. All the team members we met were really friendly and helpful. Plenty of car parking spaces really close to the bedrooms.

Everything was great.

Staff were lovely...service at both breakfast and in the evening they were attentive and well trained. Food was so good we decided to eat in the evening there twice during our stay. Room was spacious. Shower powerful. There was everything you could need in room. Loved the decor. Area was nice for travelling to the places we wished to visit

Pillows too hard...shame as bed was so comfy. Windows need some kind of glazing as road is noisy...glad it wasnt summer as would have been impossible to hear tv above road. Suffered from a neighbours loud tv until 2am one night, obviously a bit beyond their control that one unless tv can be limited in volume. Needs a non slip mat in bath. Doors to rooms closed very noisily.

From the moment we walked in , the staff could not have been more helpful, payment was straight forward , the place was spotless , walked to our room and everything explained - ie car parking , calling for a taxi , late night returning and room layout . The team has simply nailed customer service full stop and it was nice to be treated as a guest rather than a customer !