Great staff. Sam was very professional and helpful. The room was comfortable.

We booked bc it was close to Stansted for an early am flight. Massive mistake. An Uber dropped us off after we arrived at Stansted, but we nearly missed our flight bc no Ubers would pick us up at 6.30am the next morning. We had no idea the village was so small & so far ( for public transport/uber) from Stansted.

Excellent location for an early morning flight from Stansted airport. The car park is small but we had no issue parking in the free public car park just a short walk away. The room was furnished very nicely and the bed very comfortable. We had to leave during the early hours which was no problem with the provided key drop box for our room key.

We stayed on a Friday night so experienced some noise from downstairs from the speakers and conversations in the pub until around 11pm but we expected this with it being a room above a popular pub so didn’t bother us but just to consider if you are getting up early.

The rooms were as we had asked for, twin beds, with one at least, on the ground floor. Compact but room to move about and everything one could want in a hotel room. Really comfy beds. Everywhere was spotlessly clean. Friendly helpful staff. Free parking close to the hotel entrance! We would certainly stay here again.

Breakfast was disappointing for 2 of us! We were there at 8.30am but only a couple of burnt looking pastries in that selection. My scrambled eggs were overcooked and cold. I did not complain to the waiter so I shouldn't really moan now. The 2 other cooked breakfasts were enjoyed. (The bowl of fresh mixed fruit was lovely)

The hotel is located on the main road in a very picturesque village not far from Stansted Airport. The room was booked very last minutes (i.e. 30 minutes before we arrived) due to a mix up of dates at another hotel. Even though it was very last minute, the room was ready on our arrival. The room was very clean, the bed comfortable and perfect for what we needed.

Unfortunately, it was the hottest day of the year and the room was unbearably hot. There was a window in the room but it didn't fully open. The noise from the airport was also audible during the night even with the window only open a little.

A very pleasant hotel. I had a room with an interesting view over the town and a good shower. Yes, it is a bit dated in some ways, but one can put up with that if the place is clean and well-equipped, which it was. I found the staff to be exceptionally pleasant and helpful. I would happily stay here again, and indeed have already booked for a forthcoming trip in that area in 2025. It is worth mentioning that the town itself is very pleasant, with some fascinating buildings, a stunningly beautiful church and an amazing range of shops and services for its size!

The place and the town are beautiful, the staff from cleaners to management are exceptional. The rooms are well equipped for a traveler's needs and the food is great.

We arrived in unusually warm weather, while the hotel advertises as having no AC, what is supplied in the room is a single small tabletop fan, when I asked for an extra one I was informed that would not be possible. This made it necessary to keep both windows open for the duration of our stay, facing directly the (beautiful and historic) church and its bells. Also made us feel like we lost some privacy. A ceiling fan would have been a great improvement.

The hotel is very well situated just opposite the church, a short walk downhill to the town centre. It is a large, comfortable, relaxing old pub/hotel and the staff invariably attentive, friendly and helpful. We stopped for a night on a cycling holiday to have a look at Thaxted, the hotel was happy to accommodate our bikes. The bedroom we had was clearly modern and comfortable, and lacked for nothing. It should be noted though that the church clock chimes on the hour throughout the night.

Although Thaxted is very beautiful it is unfortunately under the Stansted flight path - no fault of The Swan, but worth mentioning.

Room was very comfortable with an abundance of electric sockets, no need to swap phone chargers in the middle of the night. Good atmosphere in the public areas.

Delay in breakfast, down at 8.50. Husband ordered a full English but order didn’t get through to chef initially. I started my continental but by 9:20 continental offerings were being cleared away and husband still waiting for his breakfast. Staff apologetic but 9:50 before he received his. Staff very apologetic. Other guests came down just before 9:30 and told couldn’t have continental as cleared away only cooked breakfast available. Would have been very easy to service them a continental option!

Very pleasant staff, good general ambience, tasty dinner and generous breakfast

Double bed in Room 4 was smallish, rather narrower and perhaps slightly shorter in length than most standard double beds, resulting in very poor sleep. While several pillows were provided, I personally found them all to be rather too plump for comfort. The Stansted flights were a minor annoyance though not too bad in winter when all the windows are closed. May be more problematic in warmer months

Staff were friendly, welcoming and accommodating. Excellent choice for breakfast from continental to full English. Part self service with the cooked element served at the table. Rooms were warm, clean and comfortable. Sunday lunch was excellent.

The room was warm so we had to open the window which meant we could hear the road outside and the planes heading to Stanstead Airport. Might be advisable to request a room away from the road.