Very comfortable room (especially the bed). Super convenient for a morning flight from Stansted (a short walk to the terminal).

Just one disappointment: I glanced at the bar food menu and saw nothing vegan. I didn’t enquire further, just went and bought something from the airport terminal. Maybe the hotel would have been able to provide me with something suitable if I had asked, but surely in this day and age there should be at least one vegan option on the standard menu?

The hotel itself is lovely, always beautiful in reception. It is very convenient to the airport and our favourite when flying to or from Stansted. The available water/orange squash in reception is a nice added touch, although the orange was exceptionally weak. We like this hotel, but this time we did experience some problems. We haven't been travelling so much since Covid and before always booked through their app directly. We were disappointed this time, but the guy on reception helped us and deserved a medal.

Given a twin-bedded room instead of large double, long walk, as far as we could possibly walk with suitcase etc. Had to change room twice due to second room being dirty, both were at the end of the corridor. Blood/makeup on sheet, threadbare carpets, dirty overall. Whole room needed a complete overhaul.

Quite nice spacious room Obviously so close to the airport.

Well, the main restaurant has been closed for some time now, the bar area had no places to seat. The service was unbelievably slow but the staff are nice, although you do need to chase them a lot, I mean a lot. Someone on the top is more greedy than ever, hence cutting down on whatever it can be cut down and it's definitely not what it used to be. It's a sad fact, talking to other guest of the hotel and going to the hotel for years.

So very close to the airport, perfect start to our holiday. Very well appointed rooms, very quiet considering how close we were to the runway! Felt very secure as well.

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Have stayed here before when I have an early flight the next day. Just so easy to park in the orange parking, walk to the hotel, stay the night, walk back via the car park to drop my overnight bag, grab my suitcase and walk into the airport. Hotel is pretty quiet, staff are good, room is clean and comfy. Didn't eat there and I was up at 4am so skipped breakfast but I've had it before and it's really good. It's perfect for business travel and I'll keep using it. For those that think it's expensive - for the location and convenience, it really isn't.

Nothing.

We were upgraded to a suite on arrival due to my terminal cancer diagnosis I had told them bur this was such a shock but an amazing suprise. The suite was amazing. And we felt like royalty. The reception staff and breakfast staff were fabulous and couldn't do more to help . The food variety at breakfast was great and lots of different types or milk / yogurt / to cater for allergies and gluten free too. My daughter loved the pancake machine and the scrambled eggs and had a huge bowl every day ! I have a very limited diet due to my cancer and I found their was plenty of options for me I had something different every day and enjoyed it all The leisure facilities were lovely . A lovely warm pool lots of sunloungers and plenty of time for my daughter to be able to be in the pool. She loved it . And enjoyed being able to watch in comfort from thr sidelines on a comfortable lounger when I didn't feel up to going in.

The only thing we were not impressed by was the service in the evening in the resteraunt. We were asked almost straight away what we wanted and we had barely even sat down let alone look at the menu and we were continuously asked by different staff members what we wanted to order it wsd extremely off putting and when we had decided the meter of staff didn't know what a j20 was or a jack Daniels and coke and we had to both point repeatedly at the menu showing it as an option. This is the only thing we were left didsapointed with Everything else was amazing.

The location of the hotel a few steps by foot from the airport terminal is ideal for late arrivals or early departures. The hotel gives a modern impression, and was, to my mind, architecutally pleasing. Some parts, like the carpets in the corridors, were rather worn though. For a Radisson hotel in England, the price was OK, though not inexpensive in absolute terms.

Staff was friendly, or at least correct, but the reception worked extremely slowly, needing between 10 and 15 minutes per quest at check-in. Perhaps it was the fault of the computer system, but it was just unacceptably slow. I was looking for a waste bin in the common areas, but could find none. I would suggest placing some there.

Obviously the location, next to the main terminal, is ideal. The hotel itself is very comfortable and our room was okay, but it did lack some of the features of a superior room shown on the website. For example, it had a quite temperamental shower in a bath, not a walk in shower and there was no coffee maker. The Collage restaurant was reasonable for an evening meal, but the breakfast was less so. The hotel had run out of all types of yoghurt by 8 on a Monday morning, which isn’t really ideal for a 4star place. Also, the butter is in a dish next to the toaster, so people butter their toast from the dish, this not only blocks the space, it results in very gross butter … That said, it suited us and there was parking available, so all in all we were reasonably satisfied with the place. Nice runway view and it was very quiet, so that’s a bonus.

The location was excellent, 2 min walk to the airport. I could relax before my early flight. The reception and express checkout was good. I liked the fact there was a health club available, I used the pool and sauna unfortunately it was too late to book the hot stone massage. The bar and restaurant area looked very good, but unfortunately had no time, wish they could do room service for dinner.

The room and the bathroom wasn’t the cleanest, there were stains on the carpet and walls and the bathroom and shower would do with deep clean and some bleach. On top of it I had a fly in my room so did not sleep all night.

Its location to the airport . Very comfy bed Nice bar area The view from my first room 2020 of the runway . Room 1087 was internal so looked over the reception which meant the curtains had to stay shut . Bar / restaurant acceptable if a little pricey .

The rooms seemed a little dated especially the bathrooms Our second room had very badly marked carpet . Taps were “worn” And no bedside shelf / cabinet on one side of the beds . Staff seemed like maybe they were new …. Not that they weren’t polite they just didn’t seem to know what they were doing . This was particularly so in the restaurant at dinner .