Staff were very very friendly and nice! Bus driver as well! Surely the best part of my short experience. Great breakfast and very nice room ; both common areas and the bedroom were cozy and comfortable. Shuttle to the airport is good service (maybe for free ? Or to be included in some offers with the room? Just wondering)

just some small details about the cleaning in the bathroom and some worn out parts of the sink and shower ..but I only say this as hints for improving is not even a criticism, to me everything in the room worked great!

The proximity to the airport and ease to get there. Everything was efficiently run. The room was perfect, clean and fresh and quiet.

I think it was a shame that there wasn’t drinking water but I have a general issue with that, so maybe that’s my expectation in today’s society. Running drinking water seems a thing of the past. If you can’t manage that, then maybe complimentary bottled water, very simple but necessary. More necessary than tea and coffee. Not a criticism as such, just a suggestion to have made it the ultimate stay. Particularly with what you are paying! Literally it costs not even 10p.

The hotel is very close, just opposite to the long stay Stansted car park. I drove for less than 2 minutes to the car park and left my car theere. The shuttle bus arrives every 15 minutes, but in my case it waited a bit more time till it left the car parking. It takes around another 15 minutes to reach the airport. Everything was well orgonized, the check in time did not take long, probably because I gave most of the data needed online and in advance. The room was pretty decent, clean and with a large TV screen. There is a small fridge with a mini bar, if you need some drinks, or just leave your own items inside to cool down. Check out process was very quick. You can easily park your car in the car park of the hotel. I even saw a small rabit on the hotel car park early in the morning when I took my car to head to the long stay car park.

The only thing that I did not like was that it was a bit noisy till 12 a.m. and you could hear the airplanes taking off from the airport. But this was expected, as the hotel is very close to the airport runway. Just bear that in mind and if you can not easily fall a sleep, take some earplugs.

Excellent location with car hire on the doorstep - who incidently are a great team. The rooms are sizable and clean and good quality linen. Bathroom has really nice toiletries and a deep sink - a must for filling the kettle. Can't complain.

The restaurant menu now seems very limited and expensive after staying at other similar chains. The in room coffee set up also is basic and the cups weren't clean this time. I was surprised to find the restaurant didn't have table service in the evening and I had to order at the bar. The wait was nearly 40 mins and the staff forgot my drink and I had to show my receipt as proof. Seemed a bit disorganised that evening. Disappointing.

Location was fantastic, right next to the airport. Staff were extremely friendly and accommodating. Breakfast was reasonably priced and the selection was fantastic. Parking was cheap and close to the hotel. The room was clean and spacious - loved the products on offer in the bathrooms. We booked two rooms and requested they were close, which they were. Very pleased with our stay and we would book again.

When I booked I was under the impression that breakfast was provided as this was displayed on next to the picture when I selected this hotel. When I arrived at the hotel I was told that breakfast was not included and I had to pay for it separately, so the stay was slightly more expensive than I expected. Some guests are inconsiderate - talking loud in the corridors late into the night and early in the morning. I understand that flights run through the night and this would be difficult for the hotel to manage but maybe handing guests a polite reminder or leaving one in rooms would encourage at least some guests to be considerate of others throughout the night.

Spacious rooms with a kettle, fridge and a big TV. Very good for overnight layovers at Stansted airport. The shuttle service (even though it is paid) is reliable and departs at a time. Breakfast was pretty decent, big plus that it is served from 4am - full English + some other sides to choose from (ham, fruits, veggies etc.). Good coffee to start a day.

If you add up the price of their shuttle service (16£ in total for two people, both ways), you might find that prices are comparable to the hotels located just outside the airport, in my case it was slightly a 15 GBP difference. The heat thermostat is automatically turning on. I turned the heat off in the evening, and suddenly at 3am I woke up in a bloody cold room because my room was cooled down to 21.5 degrees. Don't know if if's just one-time issue or is that how their AC works.

Its location to Stansted airport and long-term stay parking (just around the corner), which was very convenient when having to leave the hotel (3:30am), for early morning flight. Hotel does do its own park, stay, fly package, so maybe worth comparing costs, if you want to park there.

Pillows were very soft and despite the best efforts of the reception team (who were very good and helpful ), housekeeping did not have any. Maybe hotel should consider buying pillows of various kinds, as guests have different needs.

Comfortable bed, nice breakfast, and friendly staff, especially James who was working in the restaurant/bar area at breakfast and an Asian man whose name I don't know, who was also working at the bar at the same time. Reception staff were also friendly. They all demonstrated what hospitality is about, which I can't say for some of the other hotels in the area.

It wasn't really a problem but I thought the room smelt a bit dusty when I first went in. It was clean though so I don't know what caused it.

We stayed one night before our flight, parking was £ 10 per night. We then went to meet and greet. So easy stress free. I did enquire at reception about hotel parking. The normal period if parking is 14 nights. We go for three weeks but was told to contact them to negotiate a longer stay. All the staff we encountered were really helpful and very friendly and polite.

Could not fault it.. could not believe we were staying at airport hotel. Did not hear one plane during Kate afternoon or evening😄😄😄

Breakfast was fabulous, the gym was larger than expected, staff were amazingly friendly and helpful, shuttle bus service at 4 pounds each way and very regular was helpful. The room had a small fridge and tea and coffee plus kettle, which was appreciated immensely.

Room was small (superior queen for 1 person). Only one bedside shelf?? (I spoke to a family in a similar room and also only 1 bedside shelf and there were 3 of them in the booking). Website pictures show toiletries in the bathroom so I didn't pack anything, and was very disappointed to note there was only shower gel and hand wash in fixed-to-the wall plastic bottles, just like a Premier Inn. Room carpet was terribly stained/marked, as was the sink tap.