The staff were at all times welcoming, helpful, professional and obliging and they all seemed enthusiastic about their work. The setting of Hanbury Manor is superb and the facilities excellent. The food is also of a high standard. The Deluxe Bedroom was more than satisfactory and was heated to a very acceptable temperature for winter. The beds were very comfortable too. The pool and spa facilities were excellent. The buildings (inside and out) are beautiful, as are the garden areas with their wonderful trees. The hotel and country club with its multiple functions has a lively atmosphere.

Perhaps a pamphlet or even a more detailed brochure could have been made available for those interested in what must be the fascinating history of the hotel in its earlier incarnations.

We are a couple from London. And we didn't want to travel far, but at the same time we wanted to get a nice manor hotel. It was our anniversary celebration. And the hotel was so nice to sign a card for us, and we were treated with champagne in a room. The room was large, and the bed was cozy and comfortable. The breakfast is really, really good. I have a lot of food restrictions, and I was able to find everything to have a good breakfast. The territory is huge, spacious and very well maintained. Great for nice walks.

Everything was ok

Beautiful grounds Hotel was nice and cozy . We had dinner at the iron Grill and Staffware lovely. We were upgraded room to a bigger room I think and it was my partners birthday and they were kind enough to leave a complementary drink with a handwritten birthday card and chocolates which was a nice touch. Overall spent a lovely weekend . Breakfast was also really good with a really big selection of buffet and they also made eggs to order. Overall would stay again

Not really a dislike but did not know that there would be £100 deposit on checking in which was not really an issue because it was sent back just to note for anyone staying

Restaurant staff were amazing, I believe it to be the manager particularly professional too, he served us in Vardons. I had a problem with my salad and the way he resolved it was extremely quickly and professionally & made my opinion feel valid and important.

I arrived at the spa and the lady serving couldn’t manage a hello let alone a smile , Just shown the code for the bathroom/changing room. Understandable we all have these days at work but this also happened on the Sunday morning too with the same lady . I don’t think all of the spa staff are following suit to the rest of the staff at the hotel. Politeness should be a minimum.

Lovely swimming pool! Beautiful hotel and grounds. So child friendly. Staff exceptional... Rohan at breakfast has an eagle eye and manages everything so effortlessly and makes everyone feel like they're the most important guest there. You're not rushed like at some hotel breakfasts. Candice (or was it calice) was always so friendly and efficient. Cleaning staff... Everyone really... Lovely. Forgot the name is the ladies who served us dinner and the dinner manager but they were all lovely too

Not much choice for kids lunch and dinner. Just one kids menus with only three mains. When you're having lunch and dinner and staying three nights, can get boring

Amazing pool and surroundings. Gorgeous room. Friendly and lovely staff.... Shout out to: Rohan at breakfast... His usual, attentive, helpful, efficient self, zara on reception for making it so special for my daughter, oliver at dinner for being very friendly and funny as he served, all the girls on reception (plus the male receptionist who very kindly came to our room to remove a beetle lol!) we will be back!

Not enough choice on the kids menu for dinner... Would be good if they also did the food that vardons did.

Lovely location - quiet with established trees; good links for road travel. Family room was spacious, clean and comfortable. Good to have proper bed rather than a sofa bed for the family member sharing the room. Breakfast good quality and dinner good too. We would stay again. Parking- disabled parking- was key for us which the hotel was well able to accommodate. Refreshing not to be charged extra to park which we find irritating.

Nothing of note.

We live 20 minutes away. It’s nice to stay in a large old building. The room was beautifully furnished. We loved to be able to use the pool, sauna and jacuzzi. The staff are really impressively polite and helpful. The breakfast was very impressive.

We found it hard to book dinner by phone as we kept getting sent to sone global hub so we had to eat at 5.30 which is a bit early. The tea and coffee in the room were just the same as if we were staying in a room in a very ordinary hotel for a third of the price. It didn’t feel like luxury in that respect - but that’s a small thing. The dinner was very nice but not amazing for £50 a head. It was hard to find the pool area from the 5th floor.

Wonderful facilities. Excellent golf course. Comfortable rooms. Delicious food from the restaurant. Very friendly and attentive staff. Extra special touch with the Prosecco & mini chocolates for my husband whose birthday we were there celebrating.

The pool area could possibly do with more seats. Also the steam room seamed to be out of action the whole time we were there.

Very good variety of foods for breakfast, such friendly staff, very clean, beds are super comfy! Added bonus we had robes, slippers & towels to use while there, loved there was a coffee machine and variety of teas available in the spa Area free of charge very nice added touches to our stay.

There isn’t much we would have changed actually, maybe more deck chairs in the spa area if anything.