Our stay was actually really really good, the inn ticked all the boxes we were looking for. To begin with it was VERY clean, probably one of the cleanest I have ever seen. Then the room was sizeable, the bed was comfy, the shower worked well, you had several lights to get the level of brightness or dimness you wanted, and the room was well equipped with furniture and services. The area is quiet and surrounded by green, and the parking is included. Also, there's a pub and a restaurant in the same structure. The location was ideal for our needs, as it's between Cambridge and London.

the staff was incredibly welcoming and attentive, making us feel very comfortable , Our room was spacious and clean,  The bed was very  comfortable and i absolutely love blackout shutter over the window it  ensured a perfect night's sleep Bonus free parking!! We also had dinner at the hotel restaurant called nirvana it's fine Indian dinning was delicious i absolutely loved the menu and the  service. Was exceptional We would highly recommend this hotel to anyone visiting the area and eating at the restaurant, can't wait to return.

Very friendly and helpful staff. Clean room with all necessary facilities, hairdryer tea/coffee, washing products etc. Excellent value for money

Only drawback for me was accessibility. I struggle a little with stairs and steps and there were lots of small steps, even on the ground floor There were disabled parking spaces but then steps into the hotel! I did manage these slowly. I would still stay here again as it was excellent value for.money.

I had planned to go out for an evening meal, however when I arrived I discovered that the hotel had an Indian restaurant on-site. So I decided to save a journey & eat in! WOW, what a treat - the food was quite superb, very tasty & quite different form the norm - it transpired that the chef was Indian not from Bangladesh - as a result the flavours were very different. Breakfast was absolutely what was needed to set me up for a day at Knebworth.

Nothing - I was very happy.

Staff were great, I had a small issue in my room and they sorted it immediately for me. The beds were really comfy, and the bedrooms and en-suite were clean. The rooms are not modern, but for the price they are really good value.

The rooms were hot, I couldn’t get the radiator valve to turn off, and if you are on the ground floor you couldn’t leave the windows open all night as someone could get in. Not a problem if you are on the upper floors though.

Although a little dated, it was clean and comfortable. All the staff we spoke to were very polite and helpful. Very friendly team. We were going to a local party so needed a base. There was tea and coffee in room. We had a drink at bar but didn't use restaurant. For the price it was absolutely fine.

No air con, but not the end of the world.

The staff are so friendly and willing to make your stay as comfortable as possible. The cooked breakfast orders were taken promptly and delivered quickly, we only had breakfast food at the hotel. The food was delicious and cooked well, not greasy at all. You get a continental breakfast and can also order a cooked breakfast. The restaurant was clean and comfortable. Staff are attentive. The bed was super comfortable, there's tea and coffee available in your room, with some small snacks. The room was very clean and comfortable. The shower was nice and warm. The hotel was very close to where my daughter lives in Stevenage, so location was perfect.

I didn't love the access to the reception, I struggle with my mobility and chronic pain and the steps were quite deep to access the main entrance of the hotel. So if you struggle with your mobility just be aware, that being said I did see a few doors at the back of the property which could be used instead.

Guy at reception desk at check in was super friendly. Room was quiet, quite big and had everything in it you need. Shower was good and they provided big towels, such a nice touch. Big, comfortable bed, 2 seater sofa, table, desk... couldn't ask for more, thank you.

Maybe an electric socket near the bed would have been nice.

lovely quiet room with a small hallway where the teathings were set up. Very nice bathroom with instant hot water and an excellent shower (in the bath). The sink taps were the old fashioned sort but the basin was large and had a proper oldfashioned plug. Bed was comfortable and the lighting pleasant and suitable. Nice large desk with plenty of sockets. The breakfast was good and served promptly and courteously The man at the desk was also very helpful. Parking was good and easy to access. I am hard put to fault anything.

I could not get used to the system for unlocking the door - both the outside and the room door. It took several attempts every time. There was no breakfast available on the second day of my stay although a TOby Carvery is actually within walking distance so this was not a major problem.

Traditional , maybe in need of a bit of TLC, but independent and not like the chains where you feel like you could be anywhere. Clean. Very friendly and accommodating staff. Good value for money & in a convenient location for us

A bit tired …and the shower needed 2 of us to figure out (I’m a frequent traveler so…)