The 1 bed apartment was clean, tidy and compact. There were three of us my 2 sons stayed in the room and I used the sofa bed. The location of the property is great, only a short walk to old town where you have a variety of food places / restaurants to eat. The train station is also about 10 minutes walk, it is a walking distance to the leisure centre and the shopping mall. The apartment has a dishwasher, washing machine, big fridge freezer, cooking pots and utensils as well as enough plates and cups. The apartment was clean, enough bed linen and towels and the bed was comfortable. I will stay again but it will have to be just for one or two people who can use the bed in the room as the sofa bed is not comfortable at all.

The sofa bed as I said was quite uncomfortable!! After booking there is a security deposit of £150 you have to pay which they say will be released 3 days after you check out, mine has taken a few days more and still waiting. There is a laborious process of uploading your ID documents before check in instructions can be sent. 1 toilet roll was left for 3 people for 5 days, no hand soap in the bathroom and they do not provide shower / bath soap. I spoke to a gentle man about the toiletries, he confirmed they do not provide soap but the toilet roll and hand soap issue may have been down to the cleaners. We had to buy extra toilet roll and hand wash. He apologised and said we should have informed them when we got in and they would have sent some.

A well-located, clean and comfortable flat. The property team were very responsive to some issues that needed resolving, like resetting electrics and providing a fan.

Some small bits here and there could be looked at, like providing oven mitts and a hand towel for the bathroom (also note that the living room looks quite different to the photos)

The place has had a paint job so initially we thought we were in the wrong apartment! The bold colours are gone :( however the place was great anyway. Staff were super helpful delivering a left Lego set.

The company wanted to charge an additional, substantial pet fee at the end of the trip, however after explaining that we'd clearly indicated we were travelling with a pet whilst booking this request was dropped.

Lovely apartment. Close to everything. Friendly people in the complex.

Took a while to work out how to register car in the car park. More appropriate for single people, couples etc rather than for families, although we all did have a lovely time and felt welcome by all the residents we met there.

Property was located in really good place, everywhere close, for shopping, to train station, to the park etc Very clean ! Bed comfortable , place looked so nice and comfy. Everything what we needed, was at the the place. Contact with stuff of the property was really good, they answered for all my questions and helped. Thank You so much and greetings from Poland ☺️

Bed was comfortable with great bedding and lots of pillows. Bathroom great with good shower and big, soft towels. Kitchen had all the basics plus washer/dryer and dishwasher. Property was very clean and in good condition. Great location!

Sofa was basically a futon and not comfortable to sit on.

A lovely, quiet apartment close to Stevenage Old Town. Impeccably clean and well appointed, with a very comfortable bed. The apartment was in a secure block, close to shops and the railways station. A great place to base yourself.

The apartment was well situated only about 10mins walk from the station - we used it as a perfect cheap base for a couple of days in London. It was well-equipped, clean and felt secure. The keys were easy to get hold of from the lockbox, and the host provided really useful information prior to us arriving. Definitely recommend !

The main bed was really comfy, but our two kids didn't sleep that well on the couch and airbed

Appreciated that the accommodation was pet-friendly, it was clean and comfortable and well-located for the Old Town.

The whole apartment building was very warm in the hot weather but a fan was provided.

Very convenient.

The security door on the floor had a very loud bang when auto closing (Closing). This is wake up from your sleep noisy. It is the only negative thing I found. You do get use to it after 2/3 days, but needs to be stopped.