I was charge double on my card ..& it took 9 days to get a refund..So there for had to cut my trip short being it was my only card I had brought with me it overdrafted my account it was a Holiday so it took 3 days to even talk with the bank..long story short..It was the hotel aire..but they didn't Compensate me in anyway..so there for I will not recommend this hotel to anyone

The staff were very friendly. Loved the cats in the lobby. Loved the history of the hotel- very fascinating. The beds were very comfortable. Liked that there were free activities to participate in. Loved the communication and the free shuttle service to restaurants since the kitchen was being renovated. Loved that it was a short walk to downtown shopping and there were hiking trails around the hotel. Loved the beautiful old homes around the property. Liked the games on the back porch and that the hotel was pet friendly even though we didn't have a pet. The yoga classes were great. Appreciated the parking was free.

The stopper in my tub didn't work so I didn't get to take a bath in the clawfoot tub. Didn't like that the ghost tours cost so much. Didn't like that breakfast was not included. Didn't like the high cost of the spa. Some loungers on the back porch would have been nice. Adult hours for the pool would have been nice-too much loud marco/polo! The grounds on the front and back could have been better maintained, maybe more attention to the flower beds/landscaping in those areas.

Just how beautiful and authentic the hotel is. The staff was wonderful , helpful and answered all your questions. We really enjoyed the back of the property with all the games , swings and private sitting areas. The food was good at the sky bar. Drinks were also excellent. Our room was very comfortable. Overall we had a great experience. We did the ghost tour. I really wish I did The ghost investigation instead.

I feel that if you are a guest at the hotel/resort then your food and drinks should be discounted.. Non-alcoholic drinks should be free to guests..Hot tub was not hot

The staff was very friendly and helpful and the beds were very comfortable. The food was mostly very good - the pizza excellent. The ghost tour was fun and provided a lot of history of the hotel. There were a lot of activities especially for keeping kids occupied. The shuttle service was excellent.

The mattress cover was too small for my bed and they tried to just put a flat sheet over it and tuck it in, rather than using the proper size. The restaurant on the 4th floor was the only one open for most of the time and not large enough for the amount of people at the hotel. The bar/dessert balcony on the 4th floor needs some time of canopy as it is in the sun the whole time.

Historical setting, I got the room location I wanted on the 4th floor, quirkiness of the room, chair in the room was nice, the back porch was perfect for reading and doing work on my computer, temperature of the pool was great

Whoever repaints the bathrooms is not careful. there were paint roller marks on the window obstructing the pretty views, paint drips on the tile floors make it appear dirty even though it probably wasn't. It would be a huge task but cleaning the windows would be great for guest experiences. Hotel needs to tell trolley drivers to remind tourists that there are paying guests at the hotel so when they are dropped off to roam around or go on a ghost tour they might be for respectful to hotel guests who are paying to use the facilities.

Historic hotel with all the uniqueness of building for food and entertainment. We really enjoyed our stay at the Crescent.

We stayed in a room that had a natural fiber carpet. I see how it fits the historic decor, but it is problematic as it sheds. All carpets shed a small amount of fibers. The natural fiber would shed what looked like dried grass or straw. When you walked in socks all the fibers would stick to your socks and not wipe off easily .

The Crescent Hotel was such a fun place to stay! We traveled with two kids, 11 and 8. We had a great room in the 2nd floor. Our room had some “mysterious” things happen. Beds were very comfortable and the vibe of the hotel was very cool! Oh!! Stephen was such a pleasure to talk to. He went above and beyond to make sure our stay was memorable! The kids had a blast! We will definitely be back to visit!

We LOVED everything!

Hotel and staff was very nice. Beautiful woodwork. Our first night, we weren't in the mood for pizza and there wasn't another restaurant open in the hotel but the shuttle took us down to the Italian restaurant and back. Dining room breakfast and staff were very nice. Lastly, we didn't detect any signs of haunting in Room 207.

The rooms are quite small (as you would expect historically) and the toilets are very low - a bit difficult for those of us that are a little older. The next morning after breakfast, we took our bags to the car, went for a walk and came back to the room only to find that the beds linens been removed and there were no towels left in our bathroom. We hadn't planned on leaving just yet. The housekeeping person apologized profusely. We hadn't returned our keys to the front desk yet and it wasn't close to the time when we needed to check out so we were a bit surprised.

It was such a great stay. It was so easy to get a late check out. Was able to order a bottle of wine and have it sent to my room. The service was great. The room was very rustic with a very high ceiling. Great views all around. Easy access to downtown. Literally everything is within walking distance from here. I highly recommend. It is worth the trip and the money

The bathroom doorknob was broken. That's the only downside

I loved the location and the hotel itself was just amazing! This hotel offers so many things you won’t be bored.

The only complaint I really have is that the kitchen was under reconstruction and they were not able to offer many things I wanted. We couldn’t order certain food items and drinks I was told I’d have to wait 30mins for. Which I understand I just wish there was a little notice beforehand!