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7.8

265 reviews

SureStay Hotel by Best Western Castro Valley

SureStay Hotel by Best Western Castro Valley

3954 E. Castro Valley Blvd., Castro Valley, 94552, California, United States

Choose dates to view prices

Free Private Parking

Free wifi

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Free toiletries

SureStay Hotel by Best Western Castro Valley

SureStay Hotel by Best Western Castro Valley is a 3-star inn in Castro Valley, California, United States. Address: 3954 E. Castro Valley Blvd. Located about 1.9mi from the city center, this property offers breakfast and a practical bundle of amenities, including free private parking, free WiFi, air conditioning, on-site parking (free), a 24-hour front desk, non-smoking rooms, wheelchair accessibility, and free toiletries.

With 265 reviews, this stay presents a solid value option for travelers. Price starts from $81 per night, and breakfast is available to start the day.

Located in Castro Valley, California, United States, the inn sits roughly 1.9mi from the city center, offering convenient access to local sights while delivering standard amenities such as free WiFi, free private parking, and a 24-hour front desk.

Travelers can choose from a thoughtful lineup of non-smoking rooms and suites, spanning compact doubles to family-friendly layouts. The Double Room fits two adults and one child, while the Suite, Multiple Beds, Sofa Bed adds extra living space with a Sofa Bed for flexibility. For bigger groups, the Suite, 2 King offers 603 square feet of space with two King beds and a Sofa Bed; the Suite with Two King Beds also provides 603 square feet, sleeping up to six adults with two King beds and a Sofa Bed. Most rooms are non-smoking, helping keep the air fresh throughout the stay.

These larger suites really impress on space: both the Suite, 2 King and the Suite with Two King Beds clock in at about 603 square feet, giving plenty of room to stretch out after a day of exploring. Standard options like the King Room and the Queen Room with Two Queen Beds come in at around 248 square feet, with configurations such as a King Room accommodating up to 4 adults and 3 children, and the Queen Room with Two Queen Beds housing the same mix of guests (similarly sized Room - 2 Queen options are 248 square feet as well).

On the practical side, payment options are cashless: cash is not accepted. Accepted methods include Discover, American Express, Mastercard, Diners Club, and Visa. This variety helps travelers plan ahead for smooth check-in, whether visiting solo, as a couple, or with a group.

Closest airports

Oakland International Airport

9.5mi

San Francisco International Airport

18.6mi

Buchanan Field Airport

20.3mi

Norman Y. Mineta San José International Airport

24.1mi

Stockton Metropolitan Airport

46.4mi

Most popular amenities

Free Private Parking

Free wifi

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Free toiletries

Rooms

King Room with Mobility Accessible Tub in SureStay Hotel by Best Western Castro Valley

Show 4 photos

King Room, Accessible

1 King Size Bed

250 sqft

Private Bathroom

Microwave

Flat-screen TV

Refrigerator

+

More details

Queen Room with Two Queen Beds and Bath Tub - Disability Access in SureStay Hotel by Best Western Castro Valley

Show 4 photos

Room - 2 Queen, Accessible

2 Queen Size Beds

250 sqft

Private Bathroom

Microwave

Flat-screen TV

Refrigerator

+

More details

King Room in SureStay Hotel by Best Western Castro Valley

Show 4 photos

King Room

1 King Size Bed

250 sqft

Private Bathroom

Microwave

Flat-screen TV

Refrigerator

x4

+

x3

More details

Queen Room with Two Queen Beds in SureStay Hotel by Best Western Castro Valley

Show 4 photos

Room - 2 Queen

2 Queen Size Beds

250 sqft

Private Bathroom

Microwave

Flat-screen TV

Refrigerator

x4

+

x3

More details

Suite with Two King Beds in SureStay Hotel by Best Western Castro Valley

Show 3 photos

Suite

2 King Size Beds

1 Sofa Bed

605 sqft

Private Bathroom

Microwave

Flat-screen TV

Refrigerator

+

More details

Room

Show 10 photos

Double Room

+

More details

Accessible Room

x4

+

x3

More details

Suite, Multiple Beds, Sofa

1 Sofa Bed

Refrigerator

More details

Guest reviews

7.8

265 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Myra

8.2

April 2025

The staff was very accommodating! Owner gave us His own wine glasses to use during our stay. Staff was quick with blankets, towels ect. whenever we needed something. Rooms are very spacious where we stayed. Breakfast was very basic packaged food items, like box cereal, wrapped danish and pies, yogurt, banana and clementines.

TV was small, guessing 32". You have satellite channels, but the remote wasn't a Dish remote, so hard to see what to watch.

🇬🇧

Tim

8.2

February 2025

Great location and within proximity to the main roads, located opposite grocery, restaurants and shops. Was clean upon entry and staff were helpful and great for a night or a couple nights overlay.

Nothing bad to say about the property but the TV, quality was great in terms of resolution but in terms of navigation we couldn’t access the TV guide so we had to manually change the channel and figure out what we were watching based on the content but it all works.

🇺🇸

Ann

8.2

July 2024

The location is great, close to freeways and downtown. The coffee is great, food is decent for a continental breakfast. We have stayed a total of 6 nights here and will stay again. The staff is friendly, its quiet and peaceful.

Honestly, the air wasn't working in the 1st room we had. Within 2 mins we had a new room. I have no complaints 😌

🇺🇸

Karina

10

August 2025

Everything was good, location was perfect!

There was a family who had rooms on both sides of us and they were running back and forth banging on walls and slamming the doors screaming till 12pm, wish we could have not been placed in the middle of them.

🇺🇸

Jessica

9.1

May 2025

Beautiful property and spacious room with desk, dining table, fridge, coffee maker and microwave. You don't usually get all that for such a good price! Especially loved the landscaping and smell of jasmine in the air.

Staff was good but short of friendly.

🇺🇸

Paul

10

August 2024

Everybody a very friendly even housekeeping this is a go-to place and the pool is so nice you almost can't see it

I love the diving board on the pool and the jacuzzi tub hardly anybody is using it if you close your eyes you can imagine where it is the water is so clean I loved every minute of it.

🇺🇸

Kathleen

8.2

May 2023

The staff was friendly and helpful. The room was clean and comfortable. The air conditioner worked a little too well as the room was freezing. Breakfast was continental so nothing special but nice to have. Good location right off of the freeway and on a major road. Lots of good restaurants just down Castro Valley.

Furnishings were a little dated and the shower had a regular shower curtain rather than one that looped out so it didn't touch you while you were in the shower.

🇬🇧

Alison

8.2

October 2023

Great price. We only stayed as a night after an international flight and were continuing on to the mountains, so it was perfect just for a night's sleep after a long plane ride.

If anyone has mobility issues, they only have stairs for upstairs, so best to request a ground floor room.

🇺🇸

Nico

8.2

March 2025

The room was very clean and perfect for what I wanted/needed. There was an amazing view from the second floor where you could see out over the valley and out to the Bay, with palm trees and greenery.

Nothing really. It was great.

🇺🇸

Charles

10

June 2025

staff was nice, room was clean and priced perfectly. There is a small plaza across the street so tou dont have to go far for quick convenience.

couldnt get heat to turn on and the iron heat plate needed to be cleaned.

Points of Interest Around SureStay Hotel by Best Western Castro Valley

Airports

Oakland International Airport

9.5mi

San Francisco International Airport

18.6mi

Buchanan Field Airport

20.3mi

Norman Y. Mineta San José International Airport

24.1mi

Stockton Metropolitan Airport

46.4mi

Amenities of SureStay Hotel by Best Western Castro Valley

Free Private Parking

Free wifi

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Free toiletries

Stay rules - SureStay Hotel by Best Western Castro Valley

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - SureStay Hotel by Best Western Castro Valley

At what times are check-in and check-out at SureStay Hotel by Best Western Castro Valley?

SureStay Hotel by Best Western Castro Valley permits check-ins after 03:00 PM and expects check-outs to be completed by 11:00 AM.

Does SureStay Hotel by Best Western Castro Valley provide free parking options?

Yes, there is parking available at SureStay Hotel by Best Western Castro Valley. The parking is free, private, and located on site. Please note that a parking reservation is required.

How much does a stay at SureStay Hotel by Best Western Castro Valley cost?

SureStay Hotel by Best Western Castro Valley has a starting price of $81 for accommodations. Do remember that actual rates might deviate based on the room and date. Insert your dates for a detailed price view.

What types of rooms does SureStay Hotel by Best Western Castro Valley offer?

SureStay Hotel by Best Western Castro Valley offers a variety of room types including King Rooms with mobility accessible tubs, Queen Rooms with two queen beds and bath tubs, King Rooms with roll-in showers, Suites with two king beds, and regular King and Queen Rooms. All rooms are non-smoking and have an occupancy of 2 adults and 1 child, except for the Suite which can accommodate 4 adults and 4 children. The room sizes are all 248 sqft, except for the Suite which is 603 sqft.

What are the main attractions at SureStay Hotel by Best Western Castro Valley?

While there is limited information about the specific leisure amenities at SureStay Hotel by Best Western Castro Valley, guests can still find various ways to spend their time at the hotel.

Based on the provided data, guests can enjoy a complimentary continental breakfast, indicating that they can start their day with a delicious meal without leaving the hotel premises. Additionally, high-speed internet access is available, allowing guests to stay connected and entertained during their stay.

However, without further mentioned leisure amenities, guests may want to explore nearby attractions and activities outside of the hotel. Castro Valley offers a range of outdoor activities, such as hiking in Lake Chabot Regional Park or visits to the Hayward Japanese Gardens. Additionally, guests can explore the cultural offerings by visiting local museums or galleries in Castro Valley and its surrounding areas.

Can I use my credit card at SureStay Hotel by Best Western Castro Valley?

Yes, you can use your credit card at SureStay Hotel by Best Western Castro Valley. Cash is not accepted as a form of payment at the hotel. However, the hotel accepts various credit cards including Mastercard, Visa, American Express, Discover, and Diners Club.