The breakfast was excellent. The hotel atmosphere was very peaceful, and I liked that I could refill my water bottle at the gym. The staff at the front desk and the dining area were extremely friendly and helpful.

While I didn't need daily room cleaning, I was surprised that my room was not cleaned for the first 3 days. I was working late one evening and wished there was coffee available in the lobby.

Easy and fast check in very helpful front desk the beds are soooo incredibly comfortable and the rooms are sound proof which is one of the main reasons I book here. I'm local but every now and then I book here w/ my honey and it's well worth it. If you want a comfy bed with an amazing night sleep THIS is the place to stay. Also housekeeping was so nice when I asked them to give me 10 minutes to finish getting my life together lol they said absolutely with no problem in my request of needing a little more time before leaving the room. Such courteous staff and they all seemed pretty happy to be working there, which to me speaks volumes.

The property and room were very clean, and the bed was comfortable. Parking available inside a garage was a pleasant addition.

Staff were rude and lazy. Well over 30 minutes to check in, wasn't made aware of any information regarding the property. Front desk receptionist also tried charging me twice for the room, fortunately I noticed before paying.

I have stayed here before the reason I really liked it was because it’s a very quiet hotel. I put your hotel again because I had eye surgery and I needed a quiet place to stay I was close to the surgical office I also asked for help when I left to put my luggage in my car since I was unable to to lift anything heavy they took care of me. I recommend this hotel at any time thank you for always caring

Everything is perfect

The staff at the front desk and for the restaurant/bar were exceptional. I left something in the restaurant and the bartender gave it to the front desk for me to retrieve in the morning. FYI: when I booked the hotel, I hadn't realized there would be food service in the lobby in the evenings, and it was a nice bonus that kept us from having to find a place to eat after driving all day. Dinner and breakfast were both well-prepared.

Room was very clean, I appreciate that. Check in was easy and the desk clerk was very polite and pleasant. Facilities are excellent

There was only one very small thing .....the body lotion you supply in the bathroom was empty....easy fix though.

The breakfast is excellent, with fresh ingredients, and the rooms are beautifully designed. Although the surrounding area is a bit remote, restaurants are just a 5-minute walk away. Compared to LA, the security here is truly much better.

The staff was friendly and helpful, the hotel was clean and quiet, and the bed was super comfortable! Convenient location, just 15-25 min from many great beaches. I highly recommend Crystal Cove for an easy paved walk overlooking the ocean, right next to Newport Beach and Laguna Beach.

The extra parking charge was a surprise but I may have missed it somewhere.

The pool is heated, jacuzzi very nice. Family friendly. Rooms very clean and spacious. Restaurant and bar is amazing for breakfast and dinner. Loved the happy hour at 4:30 to order food for kiddos in the pool! And the quick snack area they have aside from the restaurant was great. Staff very friendly and accommodating. I would stay here again.

Everything was just great which is how a HOTEL should be EXCEPT, it can do without the “knocking/checking” of rooms for those CHECKING OUT. Your guests do know your check out time!