The staff were very friendly and did an excellent job...from the valet parking attendants to the front desk to the restaurant. Can't say enough about how easy and pleasant we found them all. A full, hot breakfast was included and was excellent. Also, included in room fee were valet parking and a free shuttle service to Vail Village. Very much appreciated in a town where parking is at a premium and driving is impossible.

I was surprised that our room was not cleaned during our stay. Would have spoken to staff if we had stayed longer, but we were only there for 2 nights, so it wasn't really important. Just surprised.

Everyone was so nice and welcoming. The facilities were exceptional.

I had booked a room with a balcony on booking.com and we didn’t get a balcony. At the end of our stay, I was told we owed a $14 dollar gratuity fee for breakfast for each day of our stay. I explained I was not informed of this at the time of booking or check in. On the hotel website, breakfast is included. The front desk representative took the gratuity off right away. This said, we really loved our stay in the Arrabelle.

It’s a beautiful property, close to the lifts at Lionshead. Our 2 bedroom apartment was spacious and well equipped. The breakfast buffet was ample, and the staff were very attentive and friendly. The ski valet service was very convenient for the skiers in my family. The resort also doesn’t nickel and dime you. You pay a good amount, to be sure, but breakfast, parking, and shuttle service are included.

Getting hot water to the showers on a consistent basis was problematic.

The hotel was beautiful. The service was exceptional. The food was great. It was a little pricey for the summer but everything was A+. The location of the hotel was beautiful. A picturesque setting.

The only negative thing i would say is the pool area was very limited in seating. We had no place to sit. People did not clear there trash or towels when they left and things sat there the entie time we spent there. Also the bottom of the hot tubs was all rusty and it did not meet the standards of the rest of the hotel.

Beautiful architecture. Great staff. Valets and reception were very responsive.

Hotel restaurant was closed and construction began in the lobby during what as apparently off season. Hotel management was flexible in accommodating. Pillows were lacking any support and foam pillows were too hard.

Fantastic place, excellent location right in the center of the square, beautiful hot tub and pool on the rooftop with views of golden mountains in the fall on one side, and Bavarian styled houses on the other side. Almost nobody on the property in the fall.

We didn't know that parking costs $60. Would be great to have it mentioned at the valet station.

Awesome place for a quick stay in the heart of Lionshead. Easy walking to several great restaurants--just beware the cost of food/drink in Vail. Room was very comfy and spacious, huge bathroom. Breakfast at the Arrabelle was fantastic.

The hotel was wonderful. They made my family feel very comfortable after we did 't have a good experience by first booking one of the condos.

I first booked one of the condos. When we arrived we didn't notice but theheat was off. We spent the day skiing and when we arrived back at the condo we had no heat or hot water to take showers. We were up there to celebrate my son and his wife's anniversary but we had to cancel dinner reservations. They sent over a maintenance crew to try and fix but they couldn't. The hotel property manager was great. He came an helped us move everything to the main hotel. They put my family up in the penthouse which turned a bad situation into a wonderful one. Thank you to allwho helped us out.

The breakfast included and the amazing aesthetics were amazing to spend our anniversary at.

Some of the staff was a little rude but so are most people in the world so it really didn’t bother us. My wife and I just laughed.

It was very good. Very little cheese selection. Could have added chicken sausage along with pork. Mandatory tip was not necessary. Service was great and we would have tipped anyway.

Sometimes line for omelette station was long.