Many good amenities, including the pool and fitness center. Staff was very helpful and friendly. Our room had two chairs outside, which was great because the room itself was quite dark. Of the six rooms on our hall, only one other had chairs - why? We never got a map of the property, so we had to slowly figure out what was where. Our room was a studio with a Murphy Bed, couch, table for four and full kitchen. Those were decent, though the kitchen drawers were hard to open, and there was only one giant knife for preparing food, and one giant cutting board. Also, we didn't know that the refrigerator had a bottom (but open) freezer compartment, so every thing we put in during the first night froze.

See above re drawer, some of the utensils, no map of the property, no instructions for the kitchen items or coffee filters. Murphy bed sheets were too big, so it was hard to make the bed and put it up in the morning.

Breakfast was good. Location was excellent. Helpful staff. Pretty setting.

The corridors & levels were a little confusing. But I loved the location of our room once I understood it. There was a fixture on our wall which was not attached properly & fell off. Maintenance came immediately and fixed it.

Excellent location! Great room size!

The buffet breakfast was a huge disappointment!! Food was cold and not choices. It was very expensive for bad eggs and undercooked bacon. No where was it mentioned it was a buffet and the breakfast menu is on the website. So if it isn’t being offered you just update your information. Also the information about it being a buffet and the price should be in the messages you send out before we check in.

Location and restaurant staff was fantastic.

Front desk staff was lacking in care and concern. We expected a higher level of service for the reputation and price.

Staff and Valet extremely helpful. Location of property is ideal. Next to Gondola One and walking distance to the best restaurants.

Good location, a bit to one side away from the Vail village main square, near gondola. Breakfast options were good in Cucina. Rooms are nicely appointed. Water/Soda filling station was a plus.

Some areas are not stroller friendly. A bit of a walk from the Vail village promenade. Lack of room service may be a negative for families with young children.

The location, the restaurants, very friendly staff

Housekeeping was done every two days. Staff needs too have more training

The staff was wonderful and the room was excellent.

The bathroom smelled like gas, as did the first floor. That was scary and I was too nervous to sleep.

Delicious

Upon checking in the front desk should have notified us that housekeeping is every other day

This hotel was immaculate and exceeded my expectations! The staff was very friendly and accommodating! I would absolutely stay here again!

Nothing! Everything was top notch!