Good location. Very close to cruise port and many shops and restaurants nearby.

I was very pleased with the breakfast provided. My husband has milk allergies and I was extremely happy to see soy and almond milk provided for their guests, without having to request it.

Nil to noted.

the brkfst room was quite nice; food yummy with nice selection. the happy hour in the evening was ok,,, price and selections were great,,, could have offered some complimentary snacks (easy stuff ,, vegs or chips or mix snacks) ,,, especially with that nice brkfst room so close. The room layouts were great ,,, just need to update the brown/orange color scheme! comfortable rooms ... couch worn; bed very comfortable . Staff very professional, super nice, friendly, and helpful.

the color scheme is very out dated and makes the hotel appear dingy!! The bathroom was dark with only one light. The toilet was very very low to the ground; almost kid size!

Early check-in by friendly and helpful staff greatly appreciated. Also helpful at other times. Room was spacious, clean, and well maintained. Comfortable bed and pillows, shower towels, O.K. Coffee making facilities with sink, but no wipes to clean up. Refrigerator but noisy motor. Close to nearby shopping Centre and short walk to nearby restaurants. Suitable for 1-2-night stays. Paid airport shuttle.

Design of bedrooms could have been better. Poor variety of TV channels, little option re movies apart from pay-per-view. Reasonable breakfast options, juice, cereals, eggs, waffles, fruits, muffins and breads. A little chaotic on the Monday, school holiday period, when breakfast room ran out of knives and spoons and bacon for half an hour. I had to eat cereals with a fork. Noisy exhaust fan in bedroom next door. Safety deposit box at floor level not acceptable. Light over bathroom mirror inadequate.

Most of the staff was amazing and helpful! Others not so much 🙄 ..it was close to stores & restaurants.wish the map was a little more detailed

The breakfast waitstaff was unpleasant & unhelpful. The couch was stained and worn . Sheets where very corse on the skin and made for and uncomfortable night sleep. The smoking area should be moved from the front of building it's unsightly and the smell from it coming in and out is not inviting

the bed and pillows were very comfortable staff were very friendly and the breakfast was fine. good location if you’re catching a cruise. 10 min from the airport.

rooms need a facelift. carpet and sofa were soiled and no where to put your clothes. we had to live out of our suitcase. You have to drive 20 min to Hollywood beach. The pool was ok.

From the time I walked in the door till I checked out. Every staff member I interacted with was awesome, from helping me get a room to accommodate me. Then ordering food over the phone and picking it up customer service top tier (so helpful). Check out, the best for last. Well let's just say I know what I'll be binge watching once I make it home. I wish I got their names. Excellent Excellent Excellent is the service they provided. To the manager or supervisor, happy employees show excellent leadership.

Breakfast was good. The place was crowded but there was enough food , utensils, plates and room to sit for every one. The staff refilled very quickly and opened a meeting for more seating. The staff were quick to clear tables for the next people when customers were not good enough to do it them selves. The pool was clean and nice The shuttle service to tghe cruise port was excellent friendly, efficient and suprisingly affordable

nothing

Great location - 5 min walk to shops and eateries, including a huge supermarket with everything you could possibly need - including hot food service. Also close to a Trolley stop - the Trolley is a free bus that travels along the beach strip to a huge shopping mall and back again. If you like walking, 20 mins walking will get you into a river walk which is delightful - and includes a free water Trolley service. The pool was great, a nice bar and great options for breakfast. Staff were excellent and we were able to check in 3 hours early which was fantastic. We were able to walk from Cruise Terminal 2 to the hotel in 20 mins so very handy. Also just a short taxi ride to the airport.

Nil

Returning customers. Like shuttle from airport (even with increased price - $5). The service will be subcontracted to another operator. May look for new options if the price increases significantly