234 reviews
From
$195380 Trinity Place, West Palm Beach, 33401, Florida, United States
234 reviews
1/80
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Free shuttle
Meeting/Banquet facilities
Beach
Canopy West Palm Beach - Downtown is a 4-star hotel in the heart of West Palm Beach, Florida, United States. Located at 380 Trinity Place, it sits about 0.6mi from the city center. The property has 234 reviews, and rates start from $195 per night.
Featured amenities include Pet Friendly (extra charges), Restaurant, Outdoor swimming pool, Private Parking (extra charges), Wifi (free), Fitness center (free), Meeting/Banquet facilities, Beach, Air conditioning, Bar, Terrace, 24-hour front desk, Non-smoking rooms, Wheelchair accessible, Elevator, Bathtub, and Balcony.
Situated at 380 Trinity Place in West Palm Beach, Florida, this 4-star hotel keeps downtown attractions within easy reach and sits about 0.6mi from the city center. It lists amenities such as Beach, Terrace, Bar, Balcony, and more, and has 234 reviews.
Two on-site dining options let meals come to you with ease: Treehouse West Palm Beach and Banter West Palm Beach, both serving American fare. After a day of exploring downtown, unwind by the outdoor pool, then step out to enjoy sun and sea with beach access, plus the relaxing vibes of a terrace and balcony for al fresco moments.
Pets are welcome with extra charges, making it convenient for travelers with four-legged companions. On-site private parking is available for an additional fee, and free WiFi keeps communication and streaming easy. A well-equipped fitness center is available for workouts, and meeting or banquet facilities make this a solid choice for business or special events.
Practical conveniences include a 24-hour front desk, non-smoking rooms, and elevator access. On-site Bar and Terrace options offer places to unwind, while various room types provide private balconies where available. Accepted payment methods include Discover, Diners Club, Mastercard, JCB, American Express, and Visa; cash is not accepted.
Closest airports
Palm Beach International Airport
3.1miFort Lauderdale Executive Airport
36miFort Lauderdale–Hollywood International Airport
44.3miRestaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Free shuttle
Meeting/Banquet facilities
Beach
Air conditioning
Bar
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Kids' meals
Bathtub
Balcony
Show 7 photos
Corner, King Size
1 King Size Bed
350 sqft
Refrigerator
Air conditioning
Tea/Coffee maker
+
More details
Show 9 photos
Suite, Balcony
1 King Size Bed
800 sqft
Balcony
Bathtub
Refrigerator
Air conditioning
+
More details
Show 9 photos
King Room, Balcony
1 King Size Bed
300 sqft
Balcony
Bathtub
Refrigerator
Air conditioning
x4
+
x3
More details
Show 5 photos
Suite, Balcony
2 King Size Beds
990 sqft
Free wifi
+
More details
Show 5 photos
King Room, Accessible
1 King Size Bed
345 sqft
Refrigerator
Air conditioning
Tea/Coffee maker
+
More details
Show 5 photos
Room - 2 Queen, Accessible
2 Queen Size Beds
350 sqft
Refrigerator
Air conditioning
Tea/Coffee maker
x10
+
x6
More details
Show 5 photos
Room - 2 Queen
2 Queen Size Beds
350 sqft
Refrigerator
Air conditioning
Tea/Coffee maker
+
More details
Show 5 photos
Suite, Accessible
1 King Size Bed
800 sqft
Wifi
+
More details
Show 4 photos
Room - 2 Queen, Balcony
2 Queen Size Beds
Flat-screen TV
Tea/Coffee maker
+
More details
Show 4 photos
Room - 2 Double, Accessible
2 Double Beds
380 sqft
Refrigerator
Air conditioning
Tea/Coffee maker
+
More details
Suite, Accessible, Balcony
1 King Size Bed
800 sqft
Balcony
Wifi
Air conditioning
Refrigerator
More details
Show 5 photos
Suite, Balcony
Flat-screen TV
Tea/Coffee maker
+
More details
8.7
234 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Patricia
10
July 2024
I love the artwork on display and the fresh vibe. As soon as you walk in, the art pops, and the rest of the lobby is minimal and not fussy. The valet is great, and you can tip on the app, which, for me, was a huge plus. It helps to make tipping convenient and prevents you from having to scramble for cash or ask for a Venmo account. The bed and pillows are comfortable. The room is clean and minimal. There is great lighting, although the bathroom could use a lighted vanity mirror. One important feature is that the shower is designed correctly. You can turn it on without getting doused by the shower because it is on the shower wall opposite the showerhead. It's the little things like that that score high ratings for me. The closet is open and has a large flat surface for an open suitcase, so it doesn't need to be on the bed or floor. I'd stay here again over other properties because of these features. Also, the restaurant food was excellent.
I had to use a hot spot to work because the wifi access kept asking me to join Hilton Honors. I did join, but I could not access the internet even though it looked like I was on wifi.
Heather
8.2
June 2024
Location , amenities rooftop experience and pool with exceptions.
Pool was a bit on the green side first couple days last day looked much cleaner and clear. Pool party events need to be coordinated better, we were not able to swim first evening which was a disappointment since we just flew in and wanted to use pool that evening. Pool staff didn’t have same knowledge of what was going on or expected, they should know. Room was inconsistently cleaned. Beds made, but no new towels were placed out. Cleaner left a dirty cleaning towel in room.
Anonymous
10
July 2025
The rooms were beautifully designed—stylish, comfortable, and incredibly clean. I especially loved the rooftop bar and pool, which offered stunning views of the city and a great spot to unwind. The location is also ideal—just steps from downtown, the waterfront, and tons of great restaurants.
Roberto
8.2
September 2023
The hotel exceeded our expectations related to cleanliness, accepting our pet's visit and the decor of the room itself. Conveniently located in downtown WPB.
The only negative aspect for us was that as a guest, one can only set the desired temperature in the room, BUT cannot increase the fan speed in the room. My wife and I are both hot sleepers, so we like the room to be cold if possible. We first set the temperature at 70 degrees and mid-way thru the night, I got up to lower it to the lowest possible setting of 65 because we were both awoken by the temperature in the room. Later we noticed that the temperature had been set to 65, but the fan speed never increased. We tried to manually increase the fan speed but the "restricted" message came up. This same restricted message came up for all AC functions other than increasing or decreasing the set temperature.
Leonard
10
July 2024
The Staff was so friendly and accommodating, from the front desk, the valet, and the waiter at bar. The waitress at breakfast was amazing and so was the young lady Bre at the check in desk. I did not get the names of the check in staff on the day of arrival but it was a white male and an African American female who was so nice and courteous which really made a difference in our day as we were in town for a funeral. Thank you!😊
Alison
8.2
July 2023
The property was clean and staff was nice.
We rented a cabana and there are only three. We got to the cabana first in the morning. Went to the cabana whee we saw our name (the three of them are the same )and put all our stuff down at it. We were there over an hour before the other people who rented cabana came down. Apparently one of the gentlewoman had said that he had a particular cabana (the one we were in) and started making a stink about. He never said anything to us but eventually spoke to a staff member who then came and spoke to us and had of switch cabanas. Moral of the story the hotel should have “assigned numbers” for the cabana when you rent them That way someone can’t make a big deal about which one is theirs. You get what you get.
Arnaud
9.1
May 2025
Room was big and clean. People were friendly . Pool at the roof is very nice, with Happy hour at 4.
Breakfast was a real disaster . 30 min of wait to receive nothing... Coffee machine was broken. And the only excsue that I get for the wait, was that the French toast that they do are very thick... Better to say nothing.
Teunne
10
March 2024
The food was excellent entertainment and ambiance on the roof top were very good. Both Steve and Ricardo were very pleasnt and accommodating, Well done Canopy for hiting such friendly front desk staff. I will be back!!!
the only negative was that I could'nt stay longer!!!! lol There was nothing negative about my stay. Keep up the good service.
Rachel
10
June 2024
Pretty much everything. The rooms was beautiful and clean, the staff was very friendly and the food at the restaurant was very good. A lot of local options to get around too like free bicycles and a trolly!
The noise level from the hallway and adjacent rooms was a bit high but the could’ve been situational as we stayed for a holiday weekend
Nicolas
9.1
January 2023
New hotel with modern design few min. from the sea front and about 10 min from Clematis St. - Friendly welcome desk - Fast check-in and out. More bellow
Valet on check-out just didn't brought our car on the agreed time the night before but was also very slow and didn't help with our luggage. The young man was too busy with his mobile. A pity, we had an overall wonderful experience in the hotel. Nota: somebody smoked in our first room. After mentioning it to the welcome desk we were given in the next 5 minutes another room with apologies...
Attractions
Clematis Street
0.5miRapids Water Park
5.5miButterfly World
30.8miAttractions
Clematis Street
0.5miRapids Water Park
5.5miButterfly World
30.8miAirports
Palm Beach International Airport
3.1miFort Lauderdale Executive Airport
36miFort Lauderdale–Hollywood International Airport
44.3miTreehouse West Palm Beach
Cuisines
Banter West Palm Beach
Cuisines
Location
Features
Availability
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Free shuttle
Meeting/Banquet facilities
Beach
Air conditioning
Bar
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Kids' meals
Bathtub
Balcony
Accessibility
Wheelchair accessible
Activities
Beach
Bicycle rental
Cycling
Happy hour
Bathroom
Bathrobe
Bathtub
Hairdryer
Bedroom
Alarm clock
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Food & Drink
Bar
Kids' meals
Restaurant
Snack bar
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Express check-in/out
Invoice provided
Lockers
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Laptop size safe
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Refrigerator
Living Area
Desk
Sitting area
Media & Technology
Radio
Telephone
TV
Video
Outdoors
Balcony
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Contactless check-in/out
Room Amenities
Sofa bed
Safety features
Access to healthcare professionals
First aid kits available
Spa
Fitness
Fitness center
Outdoor swimming pool
Transportation
Free shuttle
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed. Charges may apply.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Private parking is available on site (reservation is not needed) and costs USD 44 per day.
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Diners Club,
JCB,
American Express,
Discover,
Mastercard,
Visa
This property does not accept cash.
Is Canopy West Palm Beach - Downtown pet-friendly?
Yes, you can stay with your pet at Canopy West Palm Beach - Downtown. Please note that there may be additional charges for bringing your pet along.
What are the check-in and check-out times at Canopy West Palm Beach - Downtown?
The check-in time at Canopy West Palm Beach - Downtown is 04:00 PM and check-out is at 12:00 PM.
Does Canopy West Palm Beach - Downtown offer complimentary parking?
Yes, parking is available at Canopy West Palm Beach - Downtown. The hotel offers private parking at a nearby location for $44 per day. Reservations for parking are not required.
What are the rates at Canopy West Palm Beach - Downtown?
Canopy West Palm Beach - Downtown's room rates start around $195. Rates, however, may vary depending on room choices and stay period. Please provide your dates for real-time prices.
What types of rooms does Canopy West Palm Beach - Downtown offer?
The hotel offers various types of rooms, including King Corner Rooms, King Rooms, Queen Rooms with two Queen beds, and Doubles Rooms with two Double beds. The rooms range in occupancy capacity from 2 adults and 1 child to 4 adults and 3 children. Smoking is not allowed in any of the rooms. The bed sizes are either King size or Queen size. The room size for all types is 301 sqft.
What is there to do in Canopy West Palm Beach - Downtown?
At Canopy West Palm Beach - Downtown, guests can enjoy a variety of leisure amenities. They can relax by the outdoor swimming pool or soak in the hot tub/jacuzzi. For those looking for some exercise, there is a fitness center available on-site. Additionally, guests have the opportunity to rent bicycles to explore the surrounding area.
When it comes to dining options, the hotel features two restaurants. Treehouse West Palm Beach offers a dining experience on-site, and Banter West Palm Beach offers American cuisine.
Overall, guests can spend their time at the hotel by indulging in the various leisure activities provided, such as swimming, relaxing in the hot tub, working out in the fitness center, or exploring the area on bicycles. They can also enjoy delicious meals at the on-site restaurants.
Does Canopy West Palm Beach - Downtown feature a pool area?
The hotel has one pool which is located outdoors.
Does Canopy West Palm Beach - Downtown have on-site restaurants?
Yes, the hotel has two on-site restaurants - Treehouse West Palm Beach and Banter West Palm Beach.
Are both cash and credit cards valid payment options at Canopy West Palm Beach - Downtown?
No, cash is not a valid payment option at Canopy West Palm Beach - Downtown.
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