The room was spacious and the AC was working just fine. The front office attendants were very nice. The breakfast was a good breakfast.

The room we were placed in was a handicap room so the shower was not a good experience as the mount was on the side of the wall and we just had to shower from the side instead of having the shower in front of us. I understand why it was like that for handicap individuals but I'm not sure why we were placed into that particular room. Also the bathroom light above the sink didn't work so it was difficult for my wife to put on makeup without a mirror that had decent lighting.

Great location. Lobby and halls didn’t smell like weed which was a plus. With it being legal more places we’ve found that hotels often reek of it, this one did not. Bathroom was a good size. Beds were very comfortable, soft and not lumpy. Bedding looked clean upon arrival, didn’t see any signs of bed bugs. Breakfast was fantastic! Fresh cut strawberries, waffles and a yummy strawberry sauce! Oatmeal, breakfast sandwiches and bagels were options too!

Room smelled REALLY musty, think it’s something with the A/C unit. We stayed in a king room before and I definitely missed the walk in shower, I was bummed to see there was just a regular tub shower. We didn’t get a chance to try out the pool, but it looked really small and kinda dingy.

We got a good breakfast each morning. This was a plus.

No place in room for second person to sit comfortably. Next time we bringing a folding chair. We can’t use the bed to sit because of bad backs. When we asked about a second chair we were told we should be glad to have a room. Also we were never told about the increase in room price for Weds and Thurs. was this price gouging scam?

The location is excellent, right off of the highway- although there are dozens of hotel options right on that exit. The breakfast was very good- I appreciated the alternative milk options. Staff was friendly and accommodating. It was EXTREMELY quiet.

There isn’t much I didn’t like. Parking was a little tricky with how it’s laid out around the building. Also some surfaces in the room were slightly dusty. Finally the AC was maybe too strong for a cold-blooded girl like me. However others would see this as a plus!

That when booking didn’t send them the confirmation the still accolades us for the night at a 1/3 of the cost because they could see the distress and tiredness in our eyes finally the next morning 9 hours maybe more later finally our reservation came out from booking! They deleted that bull!! Aooo honestly don’t book three booking unless more then four to five days out so just incase thing can get fixed or found!!! And booking made me pay for the room online and the hotel manager said if it is that night or day your are coming in it is best to go straight threw the hotel because you have to go threw a whole ordeal to fix anything threw boooking! Honestly I will never use booking again!!! Hotel always keep extra rooms and are never fully booked so if you come in past 10/11 you get better deals face to face then with this site!!!!

Do not book with booking at this facility!!! Better to just walk in and you will get the same rate!!

The inn was exceptional clean and well maintained. ALL personnel were friendly and most helpful. Additionally the front desk and cleaning staff were most helpful when we realized that my wife had forgotten/left her travel cosmetic bag in the room. When I called to inquire they not only informed me that they had the bag but the front desk (eloped me with info on a local shipping company that could pick up the bag and mail it to us. Exceptional all around.

Nothing.

Choosing where to stay during a trip can be challenging, but my choice for Fairfield Inn & Suites in Richmond Hill proved to be impeccable, particularly because of one standout feature: 1. EV Charging: To start, the hotel's functional level 2 EV charging was a game-changer for me. Being able to conveniently charge my electric vehicle was the primary reason I selected this hotel, and they certainly delivered. It felt like finding a treasured gem in the world of accommodations. 2. Impeccable Cleanliness: The room and bathroom radiated cleanliness, assuring me of the hotel's high standards of maintenance and hygiene. 3. Exceptional Staff: Every individual on their team displayed genuine warmth and an extensive knowledge base, ensuring a smooth and enriched stay. 4. Spacious Comfort: The bathroom was notably roomy, making it a joy to freshen up after a long day of travel. 5. Serenity in Sleep: Their beds promised a restful sleep, a promise they undoubtedly kept, allowing me to wake up refreshed each morning. 6. Delightful Breakfast: Their breakfast spread was a culinary treat, setting a positive tone for the day. 7. Hassle-free Experience: With their efficient check-in and checkout process, the hotel ensured that the start and end of my stay were utterly hassle-free. 8. Location Advantage: Though the immediate surroundings offered a tranquil retreat, the charm of Savannah was only about 10 miles away, making it a perfect spot for those evening outings. In conclusion, Fairfield Inn & Suites Savannah SW/Richmond Hill is not only ideal for electric vehicle owners but also anyone seeking a well-rounded and comfortable stay. My experience was nothing short of outstanding, and I wouldn't hesitate to recommend this place to fellow travelers.

Bed was comfy and room was very clean and quiet. The staff were very accommodating and helpful. The room was very spacious and we heard no noise from neighboring rooms. Room was completely dark after closing the curtains... Great for sleeping.

The pillows were not supportive (very soft and flat) and left us with neck pains by morning. Even stacking them 3 high made them only as thick as a standard pillow... But only had 4 pillows and had to share with my wife. Other than that, it was ideal.

Everything was very clean and staff were friendly. Updated décor.

The breakfast staff was very slow replacing items out when running out. Both days of our stay the scrambled eggs were empty not sure what was suppose to be in the other dish due to it being empty. 5 people in line waiting for the waffle maker. Had cereal but the milk wasn't stocked. Danish container empty. I can't give this hotel a low rating over the breakfast, It had a great verity (if stocked properly) The property was very clean, secure, updated and friendly staff

Staff. Convenience to highway.

Bathroom - ceiling paint flaking in large pieces, shower glass had soap scum, caulking mildewed at shower pan. Light above mirror did not work. I have stayed in many Marriotts and this is the first that I had negative comments.