Convenient for concert stay. Loved the connected covered walkway to the event center. Loved parking for guests, especially on event night. Use your key card to enter and exit the garage. Everything was clean and working properly Check-in was fast and smooth There is a Starbucks inside.

On event night, the restaurant had a buffet. It was good. However, my daughter is gluten-free and only 1 or 2 things she could have. We didn't know ahead that it was a buffet only, and we thought we could order off the menu. Didn't have enough time to go somewhere off-site. Would have been nice to know in advance or on the website. It was a little confusing when going from garage to the lobby, more signage for direction would be helpful.

The room was nice, clean and well appointed. BUT, it was the staff who were very friendly, very efficient and helpful that really made the stay excellent. We were well taken care of. The staff gave us recommendations for food and places to see. EXCELLENT.

When I tried to get a ride from the airport UBER said the address of the hotel did not exist; that was pretty shocking. Apparently, the street the hotel is on changes names just a block further down the street. No body could say why, but everyone said is was quite confusing. I would agree; fortunately, LIFT gave me a ride.

Went to concert at Ford Center. Loved the hotel and parking was right beside the avenue. All the staff was so nice and helpful. The walk over bridge from the hotel to the Ford center was awesome. I felt safe which was a concern since I was solo this time. I can't wait for my next concert and visit to your hotel. Also the buffet before the concert, excellent!!! Thanks for making my trip a great experience!!!

Nothing

I love the room

My husband asked about the cookies at check in and I told him what cookies. He explained, I thought surely I was not overlooked at check in. Found out I was forgotten, told my husband Dbl Tree only does that on special occasions. So he went to the store heated a cookie in microwave and gave it to me to eat while he changed our flat tire

Great downtown location across street from Ford Center and Old National Event Center - all accessible on sky walk. Parking garage directly behind Doubletree. Very clean and quiet, king room was well furnished with excellent bath

Ate dinner in the Stone Bar and Grill, part of hotel, the food was very good, not spectacular, but the service left a lot to be desired - slow, never came to refill drinks, never brought coke my wife ordered. We ate there out of convenience but would not go back to eat again.

We were in town for business and then caught the Luke Bryan show as well. Great area and we didn't even realize it was connected to the Ford Center until we got there. Big time Plus!

We did have a hidden fee that we were told we didn't have to worry about. While checking in the hostess told us not to worry about parking fees because the gate was up. When we checked out I received a receipt for two nights of parking that equaled about $35. Not a nice unexpected charge.

Being in and out of Evansville my whole life, it was nice seeing a hotel, a Jude hotel, built in that neighborhood. It’s proof that downtown is slowly creeping.

With the library across the street, a late night cigarette can lead to confrontations with the transients, local unhoused, and the more colorful mentally ill. Be aware of your surroundings if outside around the property at night.

Location, cleanliness.

Literally had to wait an hour for our room to be ready AFTER the posted check-in time. When we asked after waiting an hour, they just moved us to a clean room instead of waiting on ours. Seems like their process for assigning rooms needs work.

Room was very nice and very clean. Location, parking and the sky bridge was amazing for our concert experience. Wonderful not having to drive to, park and wait in lines coming in and leaving the venue. Will definitely do this again. I may be spoiled now.

Only 1 cookie. Lol It was awesome.

Stayed here for the Total Solar Eclipse on 4/8/24 and it was a perfect location. Wished we had known about the heated pool because then we would have brought our swimming clothes. It was obviously a premium weekend so the cost was high and breakfast busy but I thought they managed everything very well.