We booked 3 rooms for my kid ND graduation weekend. The front desk manager is a Superman ! He seems aways working in the hotel. He is capable to solve problems. There was one car with super loud music on and parked outside of my hotel room, I waited around 12am then called front desk, a girl answered but didn’t do anything. Then I called again, it was answered by the front desk manager, he went to the car and talked to the driver for quite a while, I saw him from my window. He was nice but firm to let that driver turn the music down. I lost his business card but remember him. He speaks Spanish and smokes outside.

Breakfast is so so

Quiet and a good location. The girl who checked us in on Wednesday night was very nice and is a credit to your team. In fact, all the employees I came in contact with were pleasant.

1. Upon arrival at the room, the phone was missing the cord connecting the phone to the phone jack. 2. The TV remote was very limited in range because the wooden frame around the TV covered up the control. 3. The clock indicated the wrong time with no way to correct it. 4. On Thursday and Saturday, the room wasn’t cleaned. 5. On Saturday morning there was no hot water. 6. The price was ridiculous due to it being a football weekend.

The staff was friendly, helpful and professional. I was in town for a funeral and they definitely made this last minute stay a pleasure. It was very clean throughout the facility and the Pool area was nice as well! I didn't get an opportunity to try breakfast due to preparing early for services. It was very quiet and the beds were comfy indeed! I am a night hot flasher and the cooling system was ON POINT!

I honestly can't say anything bad. It was a nice experience. If they offered a Cafe or Grille for late hours to get food it would be really great! Only recommendation is to do a little night reception for 2 hours in the evening and charge just a little more do a light bar, some wings, meatballs cheese tray and crackers and nuts finger foods because you have the room and the update is beautiful! Put Embassy out of business! Love this place!

Nice room

We booked a queen room on Booking.com, but when we got there we were told the site wasn't updated, and they only had double rooms. We took it but still had to pay the queen rate since we had booked through booking.com. It wasn't a big deal to us, but be aware that they do have some rooms that have a door to the inside hallway as well as a door that leads outside.

The room was very large, and the price was very economical for a big football weekend. The Front Desk staff was very helpful and responsive throughout the weekend. The television and cable were great. The closet is small but there is a lot of storage space overall.

There is no elevator; there were no bars in the shower. The carpet needs replacing, badly. They need to reopen their restaurant and pub. It would really enhance the property. They have a huge piece of land. I would like to see the owners better utilize this asset if they are able.

The manager there was amazing, as was the morning staff. Very friendly, down to Earth people. Instead of having us wait, he upgraded our room to a king because our room wasn't completely ready! The new owners have remodeled this hotel beautifully! This will be our o to hotel when we go to Niles, Michigan from now on! It's a further drive from our family, but we'll worth it! It was a wonderful stay there!

There is nothing remotely bad to say about our entire stay.

The rooms were away from the road far enough to stop traffic noise. The room was clean when we got there and the staff was very helpful helping us find the room and make sure we were able to key in the building and the room.

We stayed three nights and the room was never cleaned or restocked with towels and coffee. The first day we met family for breakfast across town. The confirmation said included breakfast. The second morning my wife went to check out the breakfast and asked the front desk about the breakfast. He told her there was no breakfast included but that they had a restaurant that was $10 per person for breakfast.

For the price, this hotel is very well-equipped and maintained. Well-located amid restaurants and stores. My room was in excellent condition and looked classy, with an in-the-wall TV and plenty of table space. Power and USB outlets were also plentiful. The receptionists were very professional, pleasant, and helpful. Very efficient HVAC ran quiet and made the room very comfortable. No bad odors whatsoever. One of the nicest hotels I've stayed at in a long time.

I found very little to dislike. My biggest gripe is that the included breakfast isn't served past 9 AM. By that time, there was nothing left except some bruised fruit. The HVAC unit made intermittent noise even when shut off. The shower temperature was very difficult to control.

The bar was super laid back. I don't usually drink or do stuff like going to a bar but thus was really up my alley somewhere quiet to just sit with my partner and have a few drinks in peace.

It could have been cleaner but that's just me being nit picky. It was overall clean and a pleasing space.

Breakfast was good but minimal. They were not prepared for a large group that arrived. The staff was great and accommodated us with what they had. The rooms were spacious and comfortable.

Breakfast.