Everyone there were excellent in making sure all our needs were met. The hotel smelled great in every area of the hotel. We loved the breakfast and the access to the laundry facilities. The rooms were large and comfortable especially the beds. We also loved the bedding itself and the kitchenette was great to have. The hotel was quiet until they had a large junior varsity hockey group came to stay. They were quite loud at times but even then it did not disturb our sleep.

There were a few places in our room that we're not in as clean as it could have been. There was some mold in the shower I had to scrub off of and the floor in the bathroom behind the toilet also had something on the floor and wall. At first I thought.it was unable to be removed but no I.was able to scrubbed it off without much trouble. The one other thing that bothered us was we reserved the room for one week for a decent rate but when we looked into staying another week the price went up $60 more a night. I understand why the rates change but it was a big jum p and we were frustrated that we had to find another place to stay. We were staying due to a fire in our apartment building. Our neighbor set the building on fire on purpose.

Breakfast was great! I especially enjoyed the waffles and pre-prepared cheese omelets. The front desk staff were very accomodating and friendly.

We were on the 3rd floor and the people above us were thumpers when they walked. Unfortunately, given the construction between floors, if people above you are heavy-heeled walkers (like the young woman above us that we saw when we changed to the top floor on our second night) you will hear it. It was annoying as the thumper was walking - seemingly pacing back and forth - until about 1 AM. We were moved to the top floor the next day.

I liked the place and the staff was nice. It was clean.

I found leftover food in the fridge. Had to throw it out. The breakfast needed alot of improvement. I find a dish with stains of food on it. Silverware was kinda dirty looking. Options were very minimal. I stayed at another hotel not far from this one and it was full of choices. Including healthy opinions.

Very clean, comfortable beds, and we really enjoyed the breakfast, got pancakes, bagels, grilled bread with an assortment of different spreads, very good coffee, freely available 24/7 in the lobby. Plenty of parking, very next to the hotel entrance. Good location between Providence and Boston, very good value for money.

I had some difficulties with my pre-paid reservation, I arrived at night and had to accept to be charged again on my credit card, because the employee had some issues with the computer system. In the morning, a more experienced employee made the necessary and cancelled my charges. This is the only reason I didn't give the perfect notation.

Camilla at the front desk was excellent… I had booked to come in early after working the night shift in the middle of a heat wave and despite they’re not being a room available even though I prepaid, she was able to identify one for me so that I could sleep comfortably and I really appreciated that

The room was beautiful, functional and clean. The pool was nice and warm, the breakfast had a good variety of foods. Everyone that worked there was super friendly and helpful. having a pet friendly hotel that was this nice was a huge plus.

Since I had pets with me, I would have liked to have had the opportunity to borrow a vacuum to do the rugs myself. I just didn’t want to leave the cat in a crate while waiting for housekeeping.

I really liked the property. Clean modern and comfortable.

There was an issue with my billing. Staff was nice it just took a while and a lot of back and forth to get it fixed. It just took too long and was an inconvenience.

The food was good. It was warm as it should be. Access to the food was good as was the seating.

The oatmeal was not as warm as I like. The demand for regular coffee exceeded the supply and we had to wait it to be refilled.

Customer service wasn’t good enough they don’t even tell us at what time was the breakfast starting or ending. At the time that I go to breakfast 9:15am it was nothing to eat.

Convenient location, comfortable space, very friendly team. Yasmin and Sammi were very helpful and friendly as well as the rest of the staff who unfortunately I didn’t catch their names