The newly renovated space is beautiful and feels high end, everything was well maintained and clean. The room I stayed in was a bit small but was clean and the bed was very comfortable. There was also a microwave, fridge, Keurig, and iron so I didn’t need anything more! The complimentary toiletries were nice as well and the towels were fluffy and soft. The staff went above and beyond and I received the best service out of anywhere I’ve ever stayed, they are so friendly and accommodating (shoutout to Juan who checked us in). The complimentary breakfast from the nearby restaurant was delicious and conveniently delivered to my door (free of charge), I was also offered complimentary beer or wine on checkin which was such a nice touch. There is a clean and conveniently located laundry area onsite, and we utilized the multiple lobby spaces. There was no table for dining in the room but there was a cozy lobby on our floor with a fireplace, TV, and nice seating where we enjoyed our meals. I will definitely be staying here whenever I’m in Great Falls!

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The hotel was really lovely! The fitness centre was a little bare, I would have expected some free weights Staff were really friendly, especially the night manager, he was a really nice guy! Thought little extras like complimentary chilli in the foyer was a great touch, didn’t try it as I’d eaten, but it smelt delicious! Would definitely come back again

The only thing I’d there isn’t much parking! We did get a space but we were worried we weren’t as the area around the hotel seemed a little dodgy later at night and we had a car full of luggage, we ended up having to take it all into the hotel with us!

The best thing about the property was the staff. They were very helpful and accommodating. I needed a bigger room for me and my son and they upgraded me to king room as soon as one became available. The location is great as you are in walking distance to some good restaurants and shops.

The thing that needs to be understood when booking is that this is a boutique hotel, so the rooms are a little bit smaller than regular hotels. That being said they are decorated very nicely and they feel comfortable. But if traveling with a family it would be tight. I said the location was a pro but it was also slightly a con because they are close to some bars and on the weekend nights it could get a little noisy and you have to deal with sketchy people. This is obvious not the hotels fault but something to be aware of.

Facility was well maintained in a good location. And of course, the staff was exceptional.

The only problem we encountered was with the coffee maker in our room. It would make one cup fine, and then we’d refill the reservoir put in a new pod and it would fill it about an inch and quit. Then the next cup that one in we had to stop as it would overflow. It needs to be looked at or replaced. That was a very minor inconvenience. I should mention, however.

Staff were friendly and accommodating! Loved the fresh cookies, coffee, and 'welcome beer' in the lobby. Catered breakfast was very tasty. Bed was really comfortable and room was quiet.

Shower was really hot, and couldn't adjust the temperature. Faucet on sink was just barely long enough to extend into sink basin. Bathroom fan was not operational. Stairs at the side of the building were somewhat uneven, and if not careful, even a 5'6" person could hit their head while going up. (I did.)

Very conveniently located downtown. Newly renovated. Breakfast included at local bakery/coffee shop.

While the rooms looked great, they did lack some functionality and were quite small with limited storage for your luggage. E.g. There was no closet or drawers. The sink and vanity are in the main room while the shower and toilet are separate. Shower head and enclosure were situated in a way that it impossible to not get water everywhere when you showered.

We loved ever about the Gibson. It was exceptional and every one went out of their way to assist us and make us comfortable. The night clerk, J came and adjusted the temperature for our comfort at arrival. The bedding and mattress was so comfortable we slept as though we were on clouds. It was a a great experience and we are sincere when we tell you that you excel.

There was nothing to dislike. We loved The Gibson. And the pups loved their treats too.

A beautiful renovation from a motel to a hotel. Loved the layout of the room. Bed was super comfy. Had in house laundry facilities that supplied everything if you needed to wash clothes. Simple gym room that wax open 24 hrs. The complimentary breakfast was wonderful. Was great to be able to order in. There were lots of nearby amenities. I felt that the area was safe enough even being downtown! I live in a large city and wouldn’t be downtown at night, but I would walk with my husband at night here.

Nothing!

Everything was amazing!!!! The staff, the breakfast, the room….everything was perfect. The breakfast deal they have with twisted tree is amazing. The staff is the most helpful and cheerful people.

If the bathrooms had the full sized shampoo/conditioners/body wash mounted on the shower wall instead of the single use products. Its nice because you can use what you need and they are better for the environment

This little hotel is amazing! It’s a cute little boutique place with comfy beds and modern room designs. The girls who worked the front desk throughout the day were super friendly and helpful. Complimentary local beverages tops the list of amenities along with breakfast delivered via room service from the local coffee shop around the corner. Would absolutely stay again and recommend it to anyone traveling to Great Falls.

Lack of doors on shower (it was chilly), local vagrant population in back parking lot