Loved staff cleanliness and the large comfortable room! Staff members even gave us directions at 3 am. after we got lost and made it feel like we were welcomed uoom arrival. Caverns are brilliant, and an UNFORGETTABLE experience must be seen for every family. Thank you, booking.com, the best ** birthday ever (after your twenties, a woman never tells her age)

The only way it could have been better is if it came w free puppies I'm not from the area and it was a spectacular sight to see

Loved that there was a kitchen area with a cooktop, plus an outdoor seating area. The rooms were large and very comfortable. The breakfast had several cereals, waffles, muffins, hard boiled eggs, bread and English muffins, yogurt, juices and 24 hr coffee. If I had one suggestion it would be to add some more protien options.

The room was $200 but had no pool. I wish I would have read more closely because my kids expect a pool at every hotel. The gym was laughable. One treadmill, one bike, and one cable machine.

Very crean, bed is comforter enough to rest. Staff very friendly and helpful. Just becouse of the staff I Will come back.

Light on kitchen was very pale, could be better if provide an Led light. Ac too freezing, I turn it off and then room comes to Hot, there is no way to be a comfy climate inside the room, Bathroom is nice but Will be better if it would have a place to put the soap,shampoo,and wash towel inside the shower. Shower floor looks old and dirty,I washed it before taking a Shower but didn't work! It wasn't dirty, just looks dirty.!!

Nice proximity to the parks and in a great location of town. The continental breakfast had good variety. The first floor tile was always spotless and well-mopped. Room was clean and bed was comfortable. Spacious room and kitchenette. Glad to have recycling bins. Parking was plentiful and spacious also, even with all the bookings.

The room was very spacious and clean. The full size refrigerator and dishwasher were definitely a bonus too.

There were not very many channels on the tv. It would have been nice to have Netflix. The lights over the stove also did not work, which was ok because the overhead light was enough. Also, maybe add another treadmill in the fitness center.

The location was very good. The room size was nice. The lobby and breakfast area were fantastic, clean, nicely decorated. Front desk staff is very pleasant.

The cleaning was OK. Carpets could have been cleaner, the elevator was grimey, there was garbage left near the elevator that was left more than one day. One utensil in the room was still covered in food and not washed.

Having 24 hr coffee etc! Lovely big room. Long counter for all our bags Bed wonderful Nice outdoor area and inside lounge area.

Needs more lighting especially kitchen. A tube fluorescent light can be moved around which helped but still needs a couple more standing lamps. Not enough crockery and cutlery. 1 bowl, 1 cereal spoon, no teaspoons! Was told that's all they have. Staff did find me another bowl and teaspoon! Mainstay, Buy some more! Breakfast only cold cereal, yogurt, cold hard boiled egg, toast, apples. Perhaps a couple of hot items would make a big improvement. .

The receptionist was friendly and able to give us good restaurant recommendations. The rooms were spacious with good kitchenette facilities. It was convenient to restaurants and the caverns.

The bathroom sliding door would not stay closed.

Front desk reception was exceptional! Accommodations for our family of four were more than ample.

The continental breakfast was sufficient, but not dazzling. It would benefit from more options for travelers with dietary restrictions.

Proximity to the National parks was great. The room was large and had the things we needed for our weekend getaway to see the caverns. We were even able to grill steaks downstairs which was nice.

Breakfast wasn’t much—cereal and toast.