I loved everything about the room. It was really clean, not just good enough, like so many other places. I love that the sink was in the bathroom which is a real deal-breaker for me if it is not. Beds were comfortable and the size of the room was great. The breakfast was exceptional. Staff were very nice and helpful. I was also very happy to find a hotel that does not allow pets.

I was very disappointed to find that I still had to pay for the last night of our stay even though we had to leave early. That is what kept me from giving a glowing 10 star rating.

This was a typical mid-priced chain hotel. The front desk staff was very courteous, friendly and knowledgeable. They had some good suggestions for where to eat dinner. The hotel lobby had coffee and tea available all day.

Breakfast was fair. There was a waffle maker, scrambled eggs, breakfast meat, potatoes, waffles you made yourself, cereal, an assortment of breads for the toaster and a small variety of whole fruit. There were hard boiled eggs and yogurt in the fridge. The choices of breads for the toaster were all white flour based. The cereals and yogurt were all sweetened.

Super clean and new feeling property. Well maintained inside and out. Has a nice little gym and a heated pool and spa that are outdoors. Comfortable rooms that are quiet and spacious with a fold out couch. The staff was all very kind, friendly and helpful, wonderful hospitality. Included breakfast is typical for a chain hotel of this size but I would say it was better than average and the kitchen and eating areas were very clean and maintained well through the breakfast hours.

My only complaint is that there were times they felt understaffed, it’s possible someone called in sick because it didn’t seem normal. This resulted in the complimentary coffee and water running dry in the lobby and running out of towels for the pool area forcing us to use our shower towels. Not a big deal, the one young fellow working, apologized in advance for them being shorthanded and he let me know he was the only one there at the time and was trying his best to do literally everything short of room cleaning.

I am spoiled because we usually take our 5th wheel when we travel. Unfortunately we we not able to this trip so a hotel was needed. I was not happy about that but was pleasantly surprised when we arrived. It was SUPER clean, the staff was extremely friendly and helpful. I was impressed that the beds were so comfy. Delicious breakfast and coffee too.

My ONLY complaint if I have one is that the water pressure was quite low in the shower. It was good enough to wash up but I would have preferred a little stronger water pressure.

The staff were so very nice. I interacted with 3-4 different employees during our 2 night stay… all were so extremely attentive with happy smiles. The pool was great, fitness center was clean. Breakfast was yummy! All around a great stop!

The key cards are the magnet strip style. So they deactivate when you put them next to an electronic device. Not the end of the world. And the front desk was very gracious recoding my card. This will not deter me from staying here in the future, just a recommendation for the one thing that could make this hotel better.

Front desk is very genuinely nice, sometimes you can tell when hotel staff are faking the customer service vibe, but not these folks :)

The policy of calling the room after checkout is very wholesome in theory, but in reality is jarring and irritating. I was appreciative that the front desk gives a damn about if my room is up to par, but I also just got done with a long day of travel/business and want to stare blankly at a wall in silence for 2 hours minimum lol. I think asking people at check in if they WANT a follow up call to see how the room is would be great. Then people are at least expecting it, those super loud hotel telephone rings are the worst.

The property was spacious beds soooo comfortable/ pillows luxurious. Breakfast excellent Staff were friendly and professional. The cookies after driving 8 hours to meet up with friends, were a plus after a long trip. Difficult drive. The pool was clean with a nice lounging area. Good restaurants for dinner were great, tips were offered by the staff ¡!. Wonderful time spent also at Carlsbad Caverns just an incredible trip with my friends !!

no complaints or negative comments!

I absolutely loved this hotel mainly because of the people! We had a huge 2 queen suite with sofa bed which was great for our 5 night stay. The 2 sink vanity was an added bonus. The hotel staff at the main desk were friendly and caring. The lady in charge of the breakfast area kept it well stocked and clean with hot food each morning. Everyone took a personal interest in providing the best service to us. Loved the popcorn every afternoon and fresh chocolate chip cookies, plus milk, every evening!!

We chose this hotel based on the reviews here, specially about cleanliness and INDEED they did not disappoint. The place was pristine, the room was huge, bed was comfy, bath was big and super clean. Staff was super nice, complimentary cookies and popcorn on the lobby were delicious. Breakfast was delicious. Everything was wonderful.

TV was not smart or couldn’t connect to WiFi so we couldn’t watch movies nor share screen from my phone.

We loved our suite on the 3rd floor. It was very comfortable and just right for my family. The room was very clean. They even took the time to fold some of the hand towels to an origami fan. The internet was fast. The sitting/lounge area could also be a sofa bed which was nice and had enough lights for reading. There’s also a desk with a chair if you need to work during your stay. The beds were great and we all loved the pillows! Breakfast was included in our booking and it was great! They had quite a few choices: waffle which was a seller for the kids, yogurt, fruits (orange, banana, apple), cereal, scrambled eggs, sausage and bacon, banan nut muffins and chocolate chips muffins, choice of raspberry, cheesecake, and cinnamon buns individually packed, bagels with hazelnut spread, cream cheese, jelly, and white and while wheat bread slices for PBJ sandwiches. They had milk, orange juice, and apple juice. Not to mention hot water and coffee! The staff are very friendly and accommodating. We would definitely come back. We highly recommend this place.

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