The entrance of the building where the garden was, was very inviting. We loved everthing about our room. We had our family of six stay comfortably. It was nice having a sitting area with the kitchenette, 2 bedrooms & 2 bathrooms. We didn't feel crammed in. We loved the large windows that let sun in. The staff was very friendly & breakfast had many options. It was delicious.

We have no complaints!

The front desk staff was very friendly and helpful. We enjoyed having the space provided by the studio king suite, in particular the extra large fridge, sink and toaster. Having 2 closets for clothes was also really appreciated. There were numerous drawers for putting things away during our 3-night stay, especially in the bathroom. The location was convenient.

There were some signs of wear and tear in the room: - scrape marks on the wall from carts of some kind - the carpet was bunching up in a couple areas. The location was good, but the downside was road noise. Fortunately, the HVAC control has an 'ON' switch for the fan, which provides some helpful white noise background. Soft close toilet seats should be a given at any hotel :-). Hair dryer was a bit weak. I can never figure out why hotels only provide 1 luggage rack.

The location was close to where I was working. Very nice property, well manicured outside and taken care of, and very attractive building outside and close to restaurants. The staff all were friendly. Breakfast was also very good.

I was looking for some information in the hotel room, like I am used to seeing in other places I have stayed, is documentation providing information on the hotel, i.e., where is the ice machine, exercise facility, restaurants, etc. In the Carlsbad area is Carlsbad Caverns, the Living Desert, and other spots a visitor might be interested in visiting. Just a suggestion.

Let me count the ways - rarely do I ever rate exceptional. This place deserved it. Every staff member I met was amazingly nice and helpful. Room was really beautiful, and the kitchenette was a nice to have.

The parking lot was odd. And I think (but I'm not sure) that it could be sign-posted a little better. I was unaware until I left that I could have parked facing the front of the hotel, but that additional lot was on the other side of a curb, so I didn't realize it was part of the hotel.

I did not think the breakfast was very good. Wish there was flavored coffee creamer. We were there for my father's funeral. Later we made use of the BBQ area and fire pit and had a few Family members join us it was great!

The breakfast was ok but not really that good, I was disappointed.

Loved staying here! The room was so spacious, the air conditioners were very efficient and the beds were comfy. My kids loved having the pool, and the highly was the continental breakfast! So many options!

Very clean and comfortable. Cute mini-kitchen in our suite and a nice view of a park out of our window. Close to everything. Staff was very friendly and helpful. Breakfast was wonderful.

Room was missing hangers.

Feels new, very clean, well appointed for the apartment. We stayed in the two bedroom.

The breakfast is good, but very typical of this level of hotel

Convenient to Carlsbad Caverns. It was a safe, comfortable place to get a nights sleep on our way to other areas of New Mexico. Staff was very friendly, breakfast was really good. A solid choice for visitors to the Carlsbad area.

Nothing

Good location. Clean. Comfortable room and beds. Breakfast decent. Coffee always available

Refrigerator froze all food. Lost $50 worth of groceries