The breakfast was good. I was happy to learn that the hotel was committed to providing the food services we were expecting, even though the restaurant was under construction, which is why we chose this hotel.

The buffet was not set up, so we had to order from the menu, and therefore, it took a while to receive breakfast. We also noticed that many people were walking into the room, picking up the same plate, and putting it back down as they were expecting to use the buffet. I am not sure why the plates were out if the buffet wasn't being served. Do we know that when it was time for the plates to be used, would they have been considered clean?

Location is good, very easy to access from the highway but you hear no highway noise which is fantastic. Few restaurants near by which is great also as another option besides eating at the hotel (food there is also good) Hotel has been renovated and updated which is really nice as well. Staff were very friendly

My only issue, which is very minor, is that there was one hook in the bathroom to hang towels on. It would be nice to be able to hang up more towels.

Breakfast was phenomenal, we enjoyed the buffet. The location was amazing. The staff was great Other than the sink was clogged up in the bathroom, which was promptly taking care of... We were situated on the 10th floor Which was great it was out of the way and away from the noise and the traffic. The room was quite comfortable the bed was quite comfortable. Their bar area was very nice, for getting a nice evening drink and appetizer.

Easy thruway access! The gym is large and we basically had it to ourselves which is always nice. The best part of the gym by far was actually that the water is bottled. I never knew the cups and fountain bothered me until I had easy grab n go access to bottles! The room was a good size though there are not many walkable restaurants around so if you get in late have food with you already.

Parking can be tricky as the hotel fills up since currently half the parking lot is storage containers for the renovations they are doing.

The staff was amazingly helpful. The property was well kept for being so old. Our room was perfectly fine.

The hot tub was very dirty. My daughter went into it and she started talking to me and I noticed stuff sticking all over her skin like dirt and the mixture of the bubbles and dirt.

Location is good..Love the newly remodeled rooms and the look. Got a great price. Would consider staying again when I'm in the area.

Would not say its a romantic place...too many young kids. Work out area should be for adults not small children running around or on the equipment.

Face to face staff were excellent, location was great, room very comfortable. Price was right.

The laundry room situation was terrible. Old coin op machines with no option to pay via credit card. Had to ask the desk for quarters and they almost ran out. And big wonder is why is there only one washer and one dryer in a hotel as large as the Marriott. Did laundry on Sunday evening and there was a log jam of people waiting and a wait for previous users to remove their items from the machine. When I called front desk to inquire about their policy, they had no solution. Hence what should've taken no more than 90 minutes to do, took more than 3 hours. Unless this property decides to open up more laundry rooms or get more machines, they need to set up a reservation system so people know when they can expect to get their laundry done.

N/A

Desk reception, I made 3 long distance calls to the hotel before leaving Canada, the hotel phone did not work, the calls were disconnected, I brought this to the attention of the hotel at check out. I will have to pay fior the calls with roaming fees this could be expensive, they did reimburse me.

Staff friendly, liked the pool table in the lobby. Pool was clean and nice. Our room was right next to the elevator and I was afraid it was going to be loud but it was actually very quiet all night. Room clean, lots of lighting. Free coffee was a plus.

The day we arrived was very hectic and the rooms were not ready until late, but the staff were very friendly and did their best. Pillows were flat and uncomfortable. Pool table and washer/dryer only take quarters but neither the front desk or bar had any quarters to break a dollar.

Loved that check in was easy and i got to my room pretty quickly. I loved that there was enough parking and that there was decent food and shopping options close by. The bed was super comfortable and spacious. I did love the personal touch of my name on the tv welcoming me in to my room.

Price was a little much but overall not as crazy for the location.