We usually like how helpful the staff are. We like how convenient it is to lots of great places to eat and the casino. We usually stay 3 to 4 nights at a time a few times a year. The person checking us in is always the nicest lady. The other person at desk during the evening was not accommodating and very rude. I was disappointed because we love staying there.

We have stayed there several times. We go to dog races and casino a few times and year. We live in Indiana. We have always enjoyed our stay. Staff is always very nice and helpful. This visit We had to deal with a very rude lady at front desk.(Kim).

It was a very comfortable and quiet night. There is a restaurant within walking distance that was good and fun too as it had live music performers.

The breakfast selections were gone by 815am, both times I stayed, except for yogurt, and apples. Also the juice machine has never worked. So no juices and no coffee either. The "attendant" for the food who was sitting in an attached room on the floor, was notified both times by myself personally, and nothing was done. Guest request was not honored even though I paid for this option.

Check-in was very easy, even though we arrived very late. Parking was included in our stay! The room was a nice size for 4 people and the beds were comfortable! I would recommend this hotel for travelers!

Staff really didn't know where restaurants were open at 10 pm on a Saturday night. We did find a Denny close by and grabbed something to eat. Otherwise it was a good stay and I do recommend this Hotel for travelers.

The staff overall was so friendly and accommodating made check in also quick and easy as well as during stay were so pleasant, loved it because the hotel is dog friendly and you can also tell that allot of the staff also love dogs.

There was one employee who was kind of rude and mean not sure what her name was but she should be retrained on guest satisfaction and being a pleasant person.

Facility is clean, staff are friendly, breakfast is pretty standard fare and isn't the same day-to-day. It's nice to see things changed up!

Both outside and inside, the property had a smoky smell. Probably because of the people smoking under the front door awning (despite there being a "no smoking within 20 feet of the building" sign). Our room's sink had a slow drain, but otherwise was functional.

Facilities were what we expected for the value & deal that we got. This is not a posh hotel, with elaborate amenities, but we weren’t expecting those for the price we paid. The room was clean. The beds & linen were clean. The bathroom was spotlessly clean. Breakfast was doable. We would stay here again.

The bathtub was very slippery. We were in one of the handicap accessible rooms, so that may need addressed.

The location was excellent, and the staff was nice and was very comfortable to sleep in

Whoever cleaned the toilet did not do a very good job because I used toilet paper and it came off yellow when I wiped it down. Breakfast was OK, but they used to have more including yogurt.

The location outside Wheeling was perfect for what we wanted to do. Close to restaurants and shopping and just a few minutes from Wheeling and Cabela shopping area.

Can't really say we didn't like anything. If I had to list one thing, this is just personal preference, the pillows were too soft.

We enjoyed very much our stay for 6 days. The room is just perfect. The size, beds, coffee machine, fridge. The breakfast was a bit disappointing. The coffee machine was broken, the waffle machine was broken too. There was a hot option every day which was good, but also cold boiled eggs, some fruits, cereals and bars, but out od orange juice!

Some of the washing machines and dries were broken, so we had to wait for other people to finish their laundry. It was just time consuming!

Much nicer than expected, especially for the price. Clean, generally quiet, very nice staff, good breakfast that varied from day to day. I've never stayed at a Microtel before; I suspect this one is better than most of them!

Very minor things: curtains could have blocked out light a little better and cable TV could have been a bit better.