Always a great day at this best Western! The bedding is so comfortable towels are really large and thirsty, really enjoy the keurig and their coffee selection for it …including half-and-half. It’s a little thing, but they have large bottles of spring water for sale in their little shop, which is really good when you come in from a long day and you don’t feel like going to the store. They do provide two small bottles of water in the room, but I like a lot. It’s so comfortable there that I am able to fall asleep even though I have to get up at 2 am for an impolite early flight. This is not something I can usually do it any other property…it’s a pretty short trip to Philadelphia airport also. The gym is well equipped and this visit I could get the TV to work for the channels I really like while using it. This time they had someone making omelettes on demand for breakfast, but I was not able to try them … sure, hope they have it again next visit! Cost is reasonable and the lobby is much nicer than most hotels, love the marble stairs! The exterior is also very attractive with manicured gardens and the illumination at night even seems colonial… is very welcoming! I had to adjust my dates of stay when I first checked in. This was no problem, even though I reserved through a non BW site. Surely appreciate this! I look forward to staying again!

I only wish I could’ve tried the omelette Station!

Air conditioner was very loud every time it turned on which was especially annoying throughout the night & prevented a restful sleep.

Over the years I have stayed at many Best Western motels, but never one like this. This hotel was unlike any other BW motels I have ever stayed at. Everything was immaculate. There were no stains on the carpets, walls or drapes in the room or outside. Never have I seen a BW hotel with marble bannisters, countertops in the bathrooms or window sills. the free breakfast was better than 95% of the hotels we have ever stayed at. the food was excellent with a huge variety of eggs, pancakes, bagels, fresh fruits and much much more. The staff even advised me to join the HW rewards program which gave me a considerable discount on the current visit.

The air conditioning in our room seemed a little loud.

The staff were exceptionally friendly and helpful, and the room had all amenities that I could want and more. The bed was considerably more comfortable than my own bed at home! Definitely one of the three best hotels in which I have stayed during 35+ years of traveling for work, learning, and family gatherings.

These are very minor -- but I would have appreciated a larger bottle of body wash and glass or crockery cups in the room, rather than plastic, in consideration of the environment. In that same vein, it would be great if there could be recycling containers added to the rooms.

One of my go-to stays in the area. I like the rooms, beds, gym, and the breakfast is generous. Bedding and towels are excellent. Plenty of parking. Airport is a quick trip. The Keurig cups and half and half are a favorite amenity of mine. The day desk managers are very kind and interactive. They sell extra large bottles of water, which is nice. Would be happy to return.

Had some issues with billing when unexpectedly trying to leave early due to booking hereon, followed by double billing. Worked out with my credit card company. The gym TVs could not be accessed for two days, noted at the desk but it wasn't addressed during the stay.

Our room was comfortable and spacious. If you plan to use the pool, it is long enough to swim laps. The breakfast was generous with choices of cereals, fruits and hot buffet items. The hotel is in a wonderful location, minutes from Longwood Gardens, the Brandywine Museum and parks with trails. There is a variety of shopping and some very good restaurants in the area.

The pancake machine was broken, and the walk to the car in the rainy, windy weather.

I was pleasantly surprised that the hotel was as pretty and nicely kept as it is. Often with hotels near cities they become well worn and if not updated begin to show their age. This hotel seemed nicely updated and very clean. The breakfast area was huge, with tables far apart. The breakfast items were plentiful and fresh. The room itself was large and well appointed and very clean.

There is honestly nothing.

This hotel was a totally surprising gem. The quality and condition of the building was outstanding, and the staff was welcoming and a pleasure to deal with. The breakfast was great.....and the place was a bargain!

Our visit was only one night.......and we would've preferred a longer stay in such a pleasant place.

The room was above average and the mattress was very comfortable. Room service was prompt when I requested an additional blanket.

Based on the above average rating of the room as well as the advertisement for breakfast I was a little disappointed in the meal. The toaster didn't work, no fresh bread, the eggs were bland and there was no cut up fruit. I did not think it met the standards of your hotel. It would also be helpful if there were signs to the breakfast room. It was tucked in a far away corner which was not easy to locate.

The room was comfortable, clean and quiet. The breakfast buffet had a good assortment of options. The location was ideal for me (traveling for a family occasion nearby). Plus, the price was much better than another hotel in the area where I've stay previously.

Really nothing!