Everything. The hotel caters to sports tournaments. There where young people and their parents coming in from different places. Everyone was friendly and well behaved. If you are looking for a romantic weekend this is not the best place to go. But if you are looking for a 1st rate hotel at a great rate to tour Lancaster and go to Hershey Park this place is is ideal. Super clean with nice affordable restaurant. The front desk (Annie)was awesome and the staff at the Fork and Pallette bar (Steven and Halley) helped us celebrate my daughter's 50th birthday with some great drinks and food

Nothing

Came from Long Island NY for a Field Hockey Camp. The Hotel is unique in the Warehouse layout. Very clean and environmentally conscious! Staff was SUPER nice no matter where you were in the grounds. It was very convenient to stay where my kids were playing for three days. The Spooky Nook is an AWESOME SPORTS FACILITY! We will stay the next we have an event there! Will recommend it to our team!

We came in on a Sunday night and checked in around 10pm after 5.5hour drive. I was disappointed that weren’t more food available in ways of a small hotel cabinet or food store. The insight restaurant was closed Monday and Tuesday nights as well. I was disappointed that we didn’t have an opportunity to eat on site. We were able to find nice restaurants not too far away but my kids played in 90 degree heat all day and would been nice to not have to leave the hotel for meals.

The room was spacious enough but the mattress and pillows were not what I’d call comfortable

This location feels VERY isolated, especially for a solo female traveler. The front desk hostess switched my room when thermostat issues weren’t easily remedied. To my disappointment the new room was parking lot level and side, leaving little privacy. Housekeeping knocked on my door 3 separate times beginning 2 hours before checkout time; which made me feel like I was occupying space I wasn’t supposed to be in.

Very clean. For the most part quiet. Bed VERY comfortable. We were just there for the hotel but went exploring and the facility is absolutely amazing! Wow!

Small things, but annoying. Room we were given overlooked a bar area and there was a party going on. Realized when we checked out after being there for 3 days that there was coffee in the lobby in the am. We drove off the premises every morning to get some. Would have been nice to have been told it would be available when we checked in……

The restaurant breakfast buffet was amazing and convenient. We stayed at this hotel because of my boys playing in a AAU tournament. The hotel had great parking and it made life easy with all the games over the weekend.

I did not like that their were no phones in the rooms , so I couldn't call down for toiletry. I had to walk down to get the toiletry instead.

The ease for check in. Parking close to door. Friendly check in. Easy check out. The room was comfortable for my 3 teens & I. Overall vibe was serene.

No coffee in the room. There was no complimentary breakfast so I brought breakfast items for my family (growing teens that eat allot).

Easy free parking right in front of the lobby entrance, staff was very kind and helpful! Very clean. Beds were a bit firm but some like that, free coffee in am in lobby no coffee pot in room (just an FYI) free apples, muffins in lobby. It was my first time traveling alone and I felt very safe!

No coffee pot in room💕

Very convenient hotel in the amazing spooky nook basketball facility. Didn't have to leave the property for anything with a restaurant on site.

The room was comfortable but the bathroom toilet was too small with my knees hitting the toilet paper roll. The chair in the room needs replacing because of the worn out and torn fabric. Looked like someone tried to put duck tape on it.

Room with the exception of the shower head. The room was very good, quite insulated from the neighboring rooms, great firm king size bed, etc. The personnel was great, super friendly, and listened to my concerns.

The shower head wasn't great at all... I wasn't able to move it and/or change the way the water was coming out. Although the water was hot there wasn't enough pressure, I stayed on the 3rd floor so I don't know if that matters that much.

Loved the room, very modern and clean. The bed was comfortable as well. The price was outstanding! There was a small breakfast that we didn’t expect as well. Loved being able to walk around the sports complex, very impressive. The front desk staff were all very nice and professional, very Much above average!

The shower water temperature was just okay. It could have been much warmer. But it may be just our preference.