Loved the close beach access, pool and lazy river were nice and loved the tiki bar. Also had a good hot breakfast each morning.

Needs to replace outside light bulbs in hallways on each floor in annex. It was dark in spots.

I Loved the view and the location was absolutely perfect! Just Perfect!! They have an indoor pool that's so warm it almost feels like a hot tub; and they cleaned the pool area and the pool every morning which was a plus. Again, the facilities were very clean (no bugs) and I liked that you could take breakfast AND drinks to your room, which most places won't allow you to do.

Overall it was a great stay! Honestly, the only thing I might do if I were management is fix the tiny spots in the toilet, which probably just come from use and then maybe paint over the peeling paint on the outside of the balcony. These, however, are VERY small things (aesthetically) and which may explain why I also got such a good deal on the room in the first place! I can't complain.

CLEAN! The decor was not trendy but was not worn either. Staff was courteous and professional and all seemed to take pride in their job which is very rare these days.

No hot tub. Had a small indoor pool that was nice but was looking forward to a hot tub on a cold night.

The staff made everything wonderful. Ms Tammy at the front desk. The cleaning crews were so accommodating and friendly.

This property need a lot of updates and upgrades. The picture on your website isn’t what we saw when we got there. They had broken sliding doors, broken front door latches, carpets needed changing & some furniture needed replacing.

Everything at this location was very Nice. Facility was kept very clean. Towels and linens super clean and rooms ( although older) were maintained well. This location could use a facelift or at least new carpeting because the carpet stayed damp and a little “gummy” under our feet, because it is right on the beach and stays humid and wet. What this location lacks in aesthetics, it certainly makes up for in the helpfulness and kindness of the staff that work there. These people go above and beyond to help make peoples vacations a seamless and memorable experience at Myrtle Beach. The hospitality is superb. Upon entering, Tammy at the front desk greets you with a smile and makes you feel right at home. She goes above and beyond to accommodate guests. All of the ladies fixing breakfast and keeping things nice and well stocked, thank you. Miss Janie, thank you for keeping the rooms spotless.

I would replace the plastic containers that they use as breakfast plates. Guests go to the ocean for health and I overheard other people looking for paper plates as well. A Ditch the plastics for paper!

The hotel is in a great location. The rooms were clean, and the beds were comfortable. The complimentary breakfast was good, and we enjoyed the Tiki bar by the pool.

Two of the front desk staff employees shouldn't be working in hospitality. They were rude to my daughter and her friend while checking in. Also, the employees did not give them their complimentary coupons for the Tiki bar, which comes with a 5 day stay. When I went back to the desk to ask the employees about them, I encountered more unprofessional behavior. Thankfully, a gentleman I spoke with the following day gave them to us with no problems.

I had an awesome experience at The Ocean Sands Resort hotel. When I opened the door to the room, the room smelled fresh, no moldy or old carpet smell. The room was on the ground floor. I was able to see the pool and a nice view of the beach, partially blocked by the dunes. The grounds were kept clean. I saw the pool being cleaned daily. The check-in staff was very friendly, so were the others. The best perk for me was the hot breakfast. They served a meat, eggs, biscuits, etc.

A few inconveniences, first the limited tight parking. There were only about 10 spaces right in front to the hotel. It was very tight trying to park. There was more parking across the street for free. Second, which had nothing to do with the hotel per se, the visitors above us must have brought a bowling ball. It sounded like they were rolling it across the floor all times of the night.

The staff was amazing as always I really enjoyed my stay again the rooms were clean smelt fresh our housekeeping lady was on point and really looked out for us while we stayed, we really enjoyed our stay here at Best Western ocean sand beach resort would definitely give it a 10 hands down they did serve breakfast every morning on time, But I don't know if the meat they were serving was Turkey or not since I don't eat pork or beef so I just ate me a banana but other than that I would stay again in the near future.

The things I didn't like I think they have to do better doing motorcycle season for memorial weekend is have better parking for motorcycles we really didn't have anywhere to park our motorcycles under the parking garage because of vehicles trying to get in and offload luggage so every motorcyclist was kind of nervous because of that I really feel it shouldn't be any cars under the parking garage doing that time of the year because they do have other places they can park their vehicles the parking garage should be strictly motorcycle parking only then the next thing I didn't like was we didn't have any internet so I had to use my data the the whole weekend I was there.

The room was spacious, not at all small. There was a stove, fridge, microwave, and sink. We also had a pull out sofa. The room was very clean. The cleaning service was terrific. We received fresh towels daily. We had to get fresh linen because my granddaughter wasted a large cup of water in the bed. Housekeeping came in after the mattress had dried and put fresh linens on the bed. She said she would bring fresh towels, but we left. When we returned, the towels were on the bed. The breakfast was great. They have servers that prepare the bowls for you if you want the special of the day. Such as eggs, bacon, sausage, sausage and gravy. You can also make mini waffles. The outside pools are heated. They felt really good even though it was chilly outside. We had an ocean front, and the view was beautiful.

There was only one elevator. Parking was a little challenging. They do offer parking across the street in two areas. Thankfully, we were able to park on site each night. I normally don't like the room entrance to be on the outside. However, it wasn't too bad.

Staff top notch, location right on the beach, good breakfast, easy parking, balcony overlooking the pool and ocean. Pool was heated, tiki bar server was great, live music on Saturday, nice selection of frosty drinks! Beach was quiet in off season.

Room location was right next to the elevator, could hear it all night long. Room doors very heavy, heard slamming doors all night. I wish our beds were in the room nearest the beach instead of near the room entrance (hall & elevator noise). Could use updates.Even with these issues, we might stay here again.