The staff was professional and hospitable. The room and bathroom was exceptionally clean. The white bedding was immaculate so were their towels. The beds super comfortable like sleeping on a cloud. The pillows also on point with 4 available per bed. You had the option of a perfectly firm pillow or a softer one! The room also had a keurig with coffee or tea, micro & mini fridge. The pool and hot tub was clean. I was also very pleased with the breakfast options. The food was hot and well stocked with plenty of eggs, bacon and sausage patties or links. They also had cereal, pastries, bagels, bread options, juice, milk and tea/coffee. The coffee was amazing! The grounds were well kept and the parking lot was lit. Staff went above and beyond each time we needed something!

We arrived at 5 pm and our room was not ready. The pool was not heated.

The most important feature I look for whenever I am looking for a hotel is cleanliness. The room was impecable from what I can see. It absolutely met my expectations.

I was extremely and utterly disappointed at how filthy the pool water it looked murky. To make things worse, I believe there was a party going on and the pool was full of boys ranging from 7-9 years old diving in the water, running all around the pool and using gym facilities unattended. Therefore we didn’t Get a chance to use the pool, for those 2 reasons.

It was clean and spacious. Close enough to locations we wanted to check out and staff was very friendly.

The elevator was down and we were on the third floor. The dryer wasnt working. Just a bit inconvenient but staff was a huge help with the dryer situation.

The breakfast was great the staff was wonderful and the location was great as well

The indoor pool could've been heated and the light inside the room could've worked the one by the door entrance but it didn't so it was dark at night right there

Location. The simple layout and the new curtain blinds.

The maid service was super loud cleaning rooms slamming doors talking loudly walkie talkies kept going off with loud in work related conversations parked the cart right in front of my door and all this happened 9 in the morning also the day of check out we had someone knock on our door doing a room check which was hours before check out so I thought that was unprofessional and it disturbed us also when I called down to the front desk for more toilet paper and an extra towel he gave me an attitude saying we don’t have rooms service you have to come down and get it yourself which is fine but his attitude was not pleasant.

The AC worked really good. And my kids were comfortable. The lady that said the breakfast out was really nice and respectful. Also the lady at the front office was very respectful.

My sheets didn't look clean. There were black marks on them. I don't think they change the sheets. I saw the cleaning lady in the Next room just I don't know if she was steaming the sheets or looking at them but it didn't look like she was changing the sheets. The chlorine in the pool was way too strong for us to enjoy the pool.

The location was perfect. The breakfast was good. The bed was comfortable. The staff was very nice

I feel the price was too high. The A/C fan is loud and made it hard to get a good night sleep.

The breakfast was great and the location was in a good spot.

Loved the bathroom soaps and lotions. Only thing that could be done is to get red of all the rust in bath tubs.

I’ve always liked Holiday Inn express. Yet this time the hot tub was not hot.

For the price of renting for one night, you’d think that the hot tub would be hot. It wasn’t hot. Also for that price of $235 plus taxes turns out to be $274 you’d think that breakfast would be until from 6:30 to 10 or 11.

Convenient to shopping and good

The door to the room was extremely hard to open, 404. When we checked in at 4pm the room was still being cleaned so we had to wait elsewhere until they were ready. They were short staffed with housekeepers and they did apologize.