The downtown location was perfect for walking to the shops, restaurants and the New Braunfels Art League where I took a 3 day workshop. The breakfast vouchers we were given were a nice, generous touch for the coffee shop downstairs. The people that waited on us were wonderful, and the breakfasts offered had a nice variety to them. The room was comfortable, had everything needed for our stay. There's no elevator in this 1850 historic hotel so just be aware. We did fine using the stairs...I didn't even think about that when I booked my reservation and my husband made the best of it. Parking can be limited and have restrictions on the main streets but the hotel offered free parking in a reserved spot behind the hotel. That made things so stress-free and convenient.

Well, my remodeling business husband did say repairs were needed in our suites bathroom- toilet needed to be leveled and it moves. Shower tub has grout that is cracked, pulling away.

Beautiful historical hotel. The location could not have been better. The balcony was spacious and nice on the milder days. The furniture super comfortable and quality. The owner was wonderful. Super friendly and helpful. I can not recommend this enough

Only issue I had was the confederate pictures. One of the confederate president and one depicting a confederate unit.

Neat old property. Very clean. Excellent breakfast and brunch right down stairs. Great location. The hotel staff and cafe staff were very friendly and helpful.

Was a little noisy at night since it is right on the square (not too bad though). Was quite bright in the morning due to the lack of curtains. Was a bit dated but very clean and still nice. The pull out sleeper sofas were quite uncomfortable for our children.

The breakfast was superb and the wait staff excellent! We loved the downtown location with walking distance from all points of interest.

Poor lighting in the entrance and staircase. Although the bathroom was dated, it was clean and adequate. However, the shower curtain needs to be replaced.

Location and the size of room was great!

My sink and the shower drain in the bathroom were both clogged. There was also some crud on one of the lamps next to the bed I had to clean off. Also the bedroom was noticeably warmer than the rest of the suite. There was a note saying not to turn the AC below 72 but I keep my house at 69. You should tell ppl about that bc I was uncomfortable and wouldn't have booked with you.

Location was excellent- occasionally noisy at night when people decided to rev their motors going around the downtown circle outside our suite BUT being downtown within walking distance to quite a bit was also a benefit! The place was very clean & the contacts were very helpful & friendly, breakfast options were great!

An elevator to 2nd/3rd floor but was doable for us.

The location and space was awesome! The beds were comfy, and the staff was more than accommodating. Thank you for the wine!

The front parking was scarce and we couldn't find back parking. The shower didn't drain properly, so you end up showering in a puddle. And some of the knicks/cosmetic visuals could use some work.

How old, rustic but clean and great location. Decent facilities and great shop/bar downstairs. Good communication on arrival regards check in. Free bottle of Champagne much appreciated!

Everything was great

Great location - right on Main Street. they had a concert at the gazebo Saturday evening & we sat on the porch and listened. Easy to walk to all the shops & restaurants. Great breakfast at the cafe downstairs - something for everyone. cute property, and was plenty big for 6 people.

We had 6 people, so needed to use the 2 sofa beds. When we got there, we couldn’t find sheets - the staff had forgotten to leave them. My group was frustrated though as we didn’t try to set up the beds until almost midnight. someone did come bring sheets for us, and they gave us a $100 credit for the first night, so ultimately made it right.

It was very loud with traffic noise. Not able to enjoy the beautiful balcony, due to the busy traffic circle. Breakfast and room very nice.

See above