Breakfast was good. Staff was nice. Bed was comfortable. There was a nice looking water park next door- we didn’t go there, but it looked like it would have been fun for a family who had more time.

Our first room, after doing a bed check (which I do at all places I stay) it was a bit lumpy so I undid the fitted sheet to smooth out the lump underneath it and it was the mattress pad that was bunched up, and it was not covering a very bad disgusting stain on the bed. We told the staff lady and she promptly gave us a different room, and the second room’s bed had a fully fitting mattress cover under the fitted sheet and it was clean and we were comfortable with the decision to stay in the new room.

The place was absolutely amazing, quite honestly a lot better than I expected. The breakfast wasn't your typical muffin, fruit and juice, milk or coffee; it was an actual breakfast and was delicious for a hotel. The staff out did themselves. I did have one issue ( will explain in the next box), but the gentleman I dealt with gave me two options. 1 He had another room available for the same price we had paid. 2 He said he would credit our bill if just decided to stay in that room; in which we did. When checking out, he didn't credit us the $35 for one night but for both nights. Great customer service.

The issue we had was the water in our hotel wasn't getting hot ( but if you read in the first box you will see how it was handled). The other thing it felt like we were sleeping on a metal box. Although I have dealt with this in the past at other hotels. I believe it is just a part of preventative maintenance. Which is very understandable.

Great value for money, we were a bit surprised by the quality of the hotel. Clean and quiet room, the sound proofing seemed much better than on most of the hotels, even much more expebsive ones. The included breakfast is a nice plus. Great BBQ restaurant nearby!

The breakfast could be more versatile, but we can't really complain based on the hotel room price. We didn't expect any breakfast like it is on most hotels.

The staff was exceptional, facilities very clean, and the location was great! Breakfast was a real treat. A grateful "thank you" to the front desk, food service, cleaning, and maintenance...y'all were fantastic!

The weight stack in the gym was broken and needs to be restrung. The TV was not working in the cardio area. The water pressure in the shower was weak.

I loved how clean it was! Maid staff did a phenomenal job with cleaning our room while we were gone. I loved coming back to a clean room and fresh towels. The location was great. We were in close proximity to everything and I also felt safe. The breakfast was also delicious and they offered a variety of food. We have a big family so free HOT breakfast is an important value to us!

There is nothing negative to say!

They had a restaurant that I could eat dinner at without getting back out to find somewhere. They give you a voucher for your morning meal to order which was different than more hotels but it was good and fresh which I liked better. The TV had lot of choices to watch.

It was all good in my opinion as a solo traveler.

Every Thing was very good. The beds were comfortable, the room was very nice, location was close to restuarants. The facility was very clean and smelled good.

The water pressure was low and the hot water barely got warm enough to call it a Luke warm shower and it took a long time for the water temperature to get to that point.

Can never go wrong with Best Western. The complimentary breakfasts are actually breakfasts, and not just a cereal bar, bagels, and some fruit. The staff is professional and friendly — specifically Kristy (sp?) who worked breakfast, and the gentleman who checked us in and worked the night shift. The pool was super clean, and the pool towels were always stocked. Easy check in/check out process, and the staff is attentive and helpful.

Nothing comes to mind.

The room was fine. I like the size of the bathroom.

The room needs more lighting. The only way to see your hair was open the windows and stand at the desk and even then it was not light enough. The carpet could use a good cleaning. When I was stepping into bed, it felt sticky.

The place felt comfortable and safe. No bugs, staff was helpful. Would stay again!

Only minor issue was that the blackout curtains in the room don't pull all the way shut, so the large parking lot lights come through the windows at night. I just propped up one of the extra pillows and it was fine, but if the curtains closed all the way it would be swell!