The property was close to everything! They were very dog friendly, only about 6 minutes from a dog park and coffee shops (at least in the off season lol) the pool and hot tub worked great. People were making sure it was clean every few days! Each staff person we ran into was awesome. They also had breakfast in the morning that saved us money.

I imagine it could use some updating or a sign on the front of the property, but it wasn’t a deal breaker for us! They had new mirrors sitting, so I think they will be doing some things.

Most all was good, the bathroom had a fan that didn't work, the bathroom was small and sink area was small. Of course there was so daily cleanup service but if we needed additional towels they were supplied to us. The kitchen was fine, good food, hot, everything was clean, plenty of room and tables. It was quite hot in the pool area, too hot for us. But it looked clean and the kids were having fun.

The room itself could have been larger, the fridge was quite small, but I figured you get what you pay for so you can't complain. All in all it certainly didn't put a damper on our visit.

The suite we had was spacious and clean and looked as though it’d been remodeled recently. The mattresses aren’t very comfortable unfortunately. Breakfast was good, lots of options and it was 100% stocked the whole time. We were surprised at the exterior of the property as it’s a Best Western and they are usually pretty stringent about upkeep. The exterior had peeling paint, the margins along the side of the parking lot were just tall weeds and there were 2 utility sheds that were in deteriorated condition. None of that really bothers us, the hotel was nice inside, but for some it may leave a bad impression just based on the outside.

The room was comfortable and clean, and offered great value for the price. The online listing had not made it clear that breakfast would be included; but we were happy to find that it was included, and it was better than we've seen at other, similar hotels in our past travels. We chose the hotel partly because it was listed as pet-friendly, and we encountered no difficulties trying there with our dog.

The exterior looks a bit shabby, and the location (across from a discount shopping mall) has none of the Door County charm. But, considering the low room rate, we could easily overlook these minor issues.

The front desk receptionist, Bobbie Joe, was outstanding! Somebody give her a raise! She was friendly, courteous, helpful, enthusiastic, and appeared to really enjoy her job. She was a great welcome into the facility. Loved the pool as well! Very well kept.

Rooms are becoming outdated and could use renovations, but overall, everything was comfortable.

The staff was very friendly and helpful. Nice location, with the cute downtown area nearby. The pool and hot tub were open until 11:00, and breakfast had a nice selection in a cozy room.

It was a bit rundown and I felt like I was sitting on the floor in the bathroom.

Location to all things Door County and Sturgeon Bay.

The pool and hot tub were not well maintained. The water in the pool was cloudy and the pool floor was very slippery from being dirty. The hot tub/ spa was foamy and the jets were not very powerful. The disappointing thing was we were there for multiple days with no attempt to rectify the cleanliness after we mentioned it to the front desk.

🎣 going fishing, the in room Jacuzzi, and the king size bed

The breakfast server lying saying that the yogurt& muffins,Texas toast , were all eaten up earlier in the morning when none where even put out since the beginning of the day. ( Weekdays)

Location was good breakfast was good room was clean ! Staff was friendly.

Strong bleach smell in room ..pool looked cloudy and had bubbles on top ..didn't use was unsure of water quality...it may have been fine but didn't want to take a chance. The cords from the TV and microwave were pretty loose..moved microwave just a tad and cord fell out of outlet.

The location was close to downtown; it was quiet and the room was comfortable. The continental breakfast was mostly prepackaged items but was still ok and was nice to have on a busy schedule.

The jets in the hot tub didn't work and someone who had parked their bike right outside our room window, was smoking and drinking vodka before leaving the establishment.