The most valuable at this hotel was Yen. She was the most profesional person that we met in Vietnam. She was very kind and helpful. My sister was super sick and she did her best to gave us a quite room, she even allowed us to check in before because she understood the situation. We appreciatte It a lot. A part from that the accomodattion was very confortable and clean. I Will recommend It!

I would have liked to have more variety of fruits at breakfast. And I would say the "coffe" (But this is a general thing in Vietnam accomodattion) I cant understand why hotels don't offer a good quality vietnamiesse coffe. This country has one of the bests coffes and they serve very low one..

We stayed for 2 nights with 3 young kids and we could have stayed for more. The roon was great with an awesome view T the 8th floor, comfy beds, big screen tv and great shower and bath. The wifi was very good as well. Breakfast is at the 9th floor, with nice variety and it was very good for us. We've been to much bigger hotels that had less variety at breakfast. The staff is nice and helpful. Location is also great, just 1min from the night market and 15min walk from the golden bridge, malls and everything else.

The hotel lives up to its name as being a boutique hotel. The rooms are well appointed and comfortable. The air conditioning system is efficient and works better at controlling the temperature in the room compared to singular air conditioning unit in rooms. Breakfast is served in the 9th floor in the restaurant but is not accessible by a lift. Guests are required to walk up a set of stair to access the restaurant. This is not suitable for disabled or guests who are unable to traverse stairs. The breakfast provided was sufficiently diverse but I would have liked to see some fruit juices available as well as some bacon. The staff were friendly and attentive which was nice. The hotel is on a major road and easy to access. Overall I enjoyed my stay and would happily stay in this hotel again.

Breakfast is served in the 9th floor in the restaurant but is not accessible by a lift. Guests are required to walk up a set of stair to access the restaurant. This is not suitable for disabled or guests who are unable to traverse stairs. Likewise the entry to the hotel does not provide easy access for those with a walking disability or those unable to use stairs.

We stayed in one of the Triple Rooms with Balcony which had two XL double beds, each with an Ottoman bench but what I really liked was having two lounge chairs and a dining table. The room was modern, bright and looked out onto a derelict stadium which was pretty surreal. The bathroom had a walk in shower and a bath tub and most importantly as other reviewers have noted, the shower pressure was very good and consistent. Unfortunately the same could not be said about other hotels we stayed in Vietnam. The breakfast buffet was located on the ninth floor of the building which required you to take the lift to the eight floor and walk up one flight of stairs. Not a big deal but something to note for people with accessibility needs. It had a decent range of Vietnamese and Western options to select from. Tip: There is a money exchange shop called Hiệu vàng Phúc Hội located diagonally across from the hotel where I got the best exchange rate during my time in Vietnam.

The only slight drawback was that the hotel wasn't located that close to food outlets, however it's only a short Uber ride away from the downtown area and the Dragon Bridge. Also the room my father stayed in had a strong cigarette smell which shouldn't have been the case as it is supposed to be no-smoking throughout the hotel. Luckily house cleaning was around and they sprayed air freshener which seem to do the trick.

Extremely good value for money, paid around 120 USD for 5 nights with breakfast included and free pick up and drop off from the airport. This is as good as it comes to a boutique hotel. Great amenities, decent breakfast, amazing staff (some of the nicest and most accomodating staff I've ever seen at a boutique hotel), and perfectly sized rooms. We were vegetarian, so the staff specially prepared new dishes every day for us on top of the regular breakfast available, and I got to say, we enjoyed that even more than the actual breakfast buffet available.

The regular breakfast buffet at the 9/F (which you have to climb 1 floor as the lift only takes you to the 8th floor) available is limited in choices and variety, but it isn't a big issue. I do wish we were given 2 key cards as it did become a bit annoying with making the room cool again as we had only 1 key to use and had to take it with us whenever we left the room to explore the city. Also, bring your own toothbrush since the toothbrush provided is quite poor in quality. Another important point is that the hotel has quite strict cleaning times and will nag you several times if you are still in the room during the cleaning hours, so recommend you plan your day such that you leave soon after breakfast so your room can get cleaned.

The location was great to walk to the train station and was also a very quick Grab from the airport. The staff were very polite and professional. The room was basic but met all expectations with all the facilities as described. The dining room is very pretty with an interesting view. Breakfast was plentiful, catering for all tastes. There is no mirror in the bedroom, which would be a good addition to avoid sound makeup in the bathroom. There are many places to eat nearby and mini markets too. We had a room at the rear of the hotel so we didn't get traffic noise.

This is a wonderful hotel, in a great location, with amazing staff. I arrived before noon because I had taken the sleeper train from Hanoi and I was expecting to spend several hours in the lobby waiting for my room. But I was lucky (or they felt sorry for me) because I got my room right away. I was pleasantly surprised by the size and comfort of the room which exceeded my expectations. The breakfast had many choices and was very good. The hotel was clean and quiet which I really appreciate. Thanks for a great stay!

I cannot think of anything that I didn't like -- everything was fantastic.

Nice clean hotel, people working there were nice too! Good breakfast, big and comfortable bed

Breakfast there was only till 9:30 am. I’m working late even after midnight, so it was really hard to wake up that early In our bed we were bitten by bugs, but we told it to reception and our room was changed. So no problem It was a little bit too far from everything. We used taxi every time when we wanted to go out We didn’t find any shops to by water nearby

Clean and comfortable hotel! Excellent value for the price! Great breakfast in the morning with several options. The hotel staff were wonderful at booking us transport and tours when needed. They also helped my parents with extra pillows and room access when my dad fell sick during our stay. Fantastic hotel!

The hotel is not centrally located so we had to grab to most places but was not a huge deal for us as a group of four.

Kind and smiling staff and 24 hours open in reception. Good location. On foot distance to good Trung Nguyen Legend coffee shop, Vietcom bank for money exchange, Cho Con market to buy fresh tropical fruits, and famous brand shops for shopping. Clean room, clean bed, calm night, strong free wifi, safe box in the room, and excellent hotel for business trip or for staying one night when late night flight arrival. Good quality breakfast buffet, much better than other 3-star hotels.

No slippers in the room.